I had to find a day camp for my daughter for the week and it was difficult as it was very last minute so I called them asking if they had room and they said they would squeeze her in. I was thankful because I work full time and she needed to be taken care of somewhere so I followed their instructions and filled out the registration to e-mail but in the registration, it said that if someone has special needs (autism), that they absolutely need a shadow. My daughter is very high functioning and did not have a shadow for the previous 7 weeks at another day camp but I called them back, told them that she did not have a shadow and that she could not attend their camp.
The person on the phone insisted that it was okay and that she could come anyhow. In the registration application, I indicated that she does wander and just to keep an eye on her. Saint-Raymond's daycamp did not have a problem with her and just kept an eye on her. They took the registration and were like great, come in Monday etc.
Monday, her father picks her up and the daycamp kid complains that she is wandering. Yes, this was mentioned on the phone before applying and on the application. Her father said that he would speak to her and they go home.
Tuesday, we get a call at around noon saying that she can no longer stay at the camp because she is wandering around, IN THE GYM. When I told them that it was them that insisted that she go regardless, she apologized but it put me in a bad predicament. When I picked her up, Anna was really happy to see me, squealed and came running to me but I look at the other girl daycamp educator kid and she is cringing, holding her ears cause Anna squealed too loud. Then the guy tells me that I probably spoke to someone different on the phone and they gave conflicting information. What the hell? My daughter is telling me that this is her new day camp and that she likes it, but I had to drag her out. It was terrible.
They did not even give her a chance. All they had to do was keep an eye on her. They had no patience for her and I was going to find another day camp and they INSISTED that she did not need a shadow even though the application clearly states that every kid with special needs has to have a shadow. That was complete misrepresentation, it put me in a terrible position and no one even wanted to look me in the eyes. They gave me my cheque back and ignored me. Except the blonde teenage guy and the girl teenager who cringed when Anna squealed my name and came running to me but those were 2 second conversations and the girl just told me where here bag was.
Worst place ever. read more