I had horrible experience at Queen Charlotte hospital Lewis Ward. The night staff was rude and…read moreapathetic. They showed no care or empathy to me while I was screaming in pain during my labour and despite asking multiple times, they REFUSED to provide me any pain medication. One of the staff members was Venus and others I do not remember. I was by myself, I kept ringing the bell and asking to assist with pain assistance but they did not budge. Venus would stand there to observe me and then just move out without any compassion or assistance. At the end I was fully dilated and they had to rush me to the labour ward for delivery. My water broke in the corridor in front of waiting patients!! As soon I reached the labour ward my daughter was born within couple of minutes. I had severe pelvic pain and diabetes in pregnancy which was not taken into consideration during my care. My pelvic pain got worse after delivery and it tooks me months to recover. I was so upset and it has taken me months to recover from the trauma of being treated horribly at Lewis Ward. I will not recommend this hospital to anyone!! Absolutely pathetic.

Of course I hold a special place for this hospital, this is were my daughter was born almost a…read moreyear ago. It is also were I had my first sonogram and was able to see her for the first time inside of me. (welling up) Through out my entire pregnancy this hospital was like my second home (along with my local GP) I felt comfortable and in knowing hands. Even during my routine blood tests, were I fainted, they were always very helpful and by the third time they had some sweets handy, just in case. However, I will recommend to those mums to be, that care in the birth centre is so much more specialized and nurturing than in the ward. Of course, that is if you have decided for a natural birth. The midwives are gentle and understand how scary it can be, and they are there from beginning to end, you feel special. They don't let you give up. They are trying to incorporate yoga and visualisation classes as part of the ante natal clinic, which I was a test for, I hope they manage to, I believe it really helps.

My husband has been under the cardio thoracic team for the past 6 years. The experience he has just…read morereceived from Mr Chuckwemeka's team, namely Jonathan and Dr Macey has been second to none. Treated as part of the team. 5 weeks today, since a prosthetic metal valve replacement after a 7.5hr op and nearly back to normality is a true credit to these guys. Not forgetting the excellent aftercare in CRU as well. Admittedly my husband is a very positive person by nature and takes a huge interest in himself which apparently the team have assured him that this has aided his good recovery. As a visitor I would like to see a couple of improvements with regard to parking meters (please contract a pay by phone service). With such a big hospital it's a long way to get back to your car to feed the meter! Also, the Restaurant should be open longer hours and also on a Sunday when it was impossible to even get a drink! For most people visiting in Hammersmith it becomes a long day out and food and water is key to keeping our stamina up. Finally, the entry to the car park is so horrible and costly if you catch the barriers. Please come up with s better solution. Otherwise on behalf of my husband and I a very well done for such a pleasant experience all round. Would highly recommend to friends and family.

Listen. I don't…read morecare what anybody says about this hospital...it's a yes for me. I'm currently in London with a group, and one of the individuals desperately needed medical care. Urgent care would've cost us $150 USD, but I took the person to the emergency room, and in less than two hours we had the prescriptions we needed ... For free. I cannot be mad at a national medical system that allows anyone and everyone in need of medical help to go to a place where there are medical professionals who will actually help them...for free. You can feel any kind of way you want to about the UK, but you may not hate on their national medical system. If this was the States, they would have either NOT seen you without insurance, or you would have gotten a bill for thousands of dollars. Thousands. This was $0. ZERO 'effin dollars. Kudos, NHS.

Went here as a tourist mainly to see the Lindo Wing steps where the royals step out to introduce a…read morenew baby to the public. Because of construction, what should've been a straightforward shot from Paddington Station became a meandering lost walk through the piss smelling side streets and alleys, but thanks to CityMapper, we eventually found it. The architecture is nice, but if you didn't know the significance of the spot, you could easily pass it without much thought. When we went, the door was partially open, so we could take a peek inside which was just a typical waiting area with seating. Finding our way back out was much easier since instead of bothering with the side streets, we went out to the main road and made our way back to Paddington Station a few minutes away.

Veronia Greener GMC reg No 6028291 made a false claim on my records, namely that I was refusing…read moretreatment! I initially put it down to a typo and asked for it to be corrected in line with the GDPR and GMC guidelines that state records must be accurate an honest. The hospital refused. So a patient's word counts for nothing, if your title is Dr you can falsify patient records and your employer will support you. I find this so insane, Veronica's claim doesn't sound plausible, doesnt have a ring of truth and is just plain unbelievable. She and the hospital know they are putting my health at risk by denying me the care to which I am entitled. I wouldnt care if I wasnt forced to fund this charade; but we pay the salaries of the people who literally hate us and want us dead.

My impression after my experience here: They don't have common sense and don't really care about…read moretheir patients. Sat in the Emergency/Urgent care waiting area for four hours before I was told there is no treatment for my symptoms and just sent home. I told the receptionist I was there because I thought I had the flu. I told the healthcare professional that took my temperature and blood pressure that I was there because I thought I had the flu. Neither of them told me that they don't treat my symptoms. It wasn't until I saw a doctor after four hours of waiting that I was told there is nothing to be done about the flu. The doctor was rude, too. I told him I didn't go to class because I didn't want to get anyone sick. He said, "So you came here to get the doctor sick?" THE DOCTOR IS WHO YOU SEE WHEN YOU ARE SICK. THAT IS YOUR JOB. He asked what I ate that day and the judged what I had to eat that day, "It's pretty odd to be eating that" when I'm feeling this way (Ok, so I'll starve myself. Oh wait, already did that in the waiting room). I left with nothing to help me feel better and humiliated enough to want to kill myself :)

Fraudulent advertising as a centre of excellence. In reality they do not provide standard of care…read moreservices such as ventricular assist devices. Go somewhere else for cardiac care. At least one lawsuit in progress against one of their egotistical surgeons

I have to give this hospital a 5*, particularly after the way they looked after me following my…read moreheart attacks. Their professionalism, compassion, understanding and approach were second to none. Even as a fellow professional I felt special and cared for. The food was excellent, better than some hotels I've been in. Can recemmend this hospital 500%..more. AND They love giving you good news!!!!! Thank You

I came to visit my friends daughter who had a severe car accident who could not walk a couple of…read moreweeks ago but is now on the mend. Clayponds is a rehabilitation hospital. On arrival I found the Hospital immaculate I must say. I noticed on the wards that their are loads of elderly people here, my friends daughter was the only one in her twenties their. My friends said the hospital rehabilitation gym was really good, I had not seen it but from her recovery I could tell. She had said the food was good and the staff kind and good at their job. Their was no TV in the room, but they had a little library of books and some videos, near the reception area that you could borrow it was two books for £1:80. They are strict on their visiting times due to security reasons. So everyday from 1:30pm to 5:00pm and 6pm to 7:30pm. If you are a car driver, their is free parking. If your coming from South Ealing Station its about a 20mins walk. So yeah it was great to see my friends daughter back on the mend and although I was not a patient and never want to be but I could see that the staff had done a great job.

In principle this hospital provides an important service to patients needing rehabilitation ,…read more having spent some time at CP recently it has not delivered this important service . There are many issues but it is clear that while senior management seem to well provided for there is not enough basic equipment such as hoists to care for patients.

There are many things I don't like and hospitals are one of them. The long chalky corridors,…read morefluorescent lighting and the odour of chemicals makes me feel like I'm in a sort of horror movie based in a laboratory... Not to mention the long and ever so boring waits. Kill me already! In this case, I felt differently. From the moment I booked an appointment with my GP to my first pre assessment surgery and following up to my surgery and recovery, I found the process to be very quick and efficient. The staff are as nice as could be in a hospital (or at least, in front of the patients until they talk badly about them in the coffee room). The follow up from visits is quicker than they usually anticipate. For example, I was told it may take 4 weeks until I get my surgery done but next thing I know, I'm back in 2 weeks after. If they are trying to set expectations low, they are doing it very well! There is a cafeteria area on the ground floor -with outdoor sitting area- and a restaurant not too far a walk from it. If you're hesitant about hospital coffee, don't worry there's a Costa Coffee. They also have a WHSmith right by the entrance which is well needed to buy books, drinks and snacks. No more boring waits! Speaking of waiting, I personally didn't wait as much as I have done in other hospitals. There is a self check in machine by the entrance and once I arrived at the floor, my name was called out before I could take a seat. Before the operation, I had two sets of Doctors come see me to talk me through anything and assist with any queries or concerns I had. They were very clear about things they would and wouldn't during the operations which may affect one. Despite being a very busy hospital, they seemed to be organised and aware of patients. The only downfall was that there weren't enough beds to accommodate all patients. I also had a phase of bleeding and discomfort and it took a while for the doctor(s) to arrive and check on me. I do appreciate its busy but at the end of the day, something else could have happened. Overall, it's the best hospital I've been to so far and can't fault them for anything. Thank you WMX hospital!

A much improved hospital. I experienced courteous and efficient staff. Appointments for out…read morepatients very well managed.

a good A&E you always get correct treatment but its not orthopeads…read more a hospital that deals with renal

Appalling minor injuries unit. Triage happens quickly -…read morefine. Then wait and wait and wait. One person an hour gets seen while 4 or 5 arrive. Appalling. The chancellor wants more of my money to add to the mess.

In 1971 I was admited to the Hospital in the Grove, with Bacterial Miningitis. A dedicated and…read moreatentive staff got me through it. In two weeks i returned back to my flat (An American visitor at that time). It took me several years to recover fully. I was and I am a poor man. In leaving the hospital I thought even for me there must be somthing I can do for these fine dedicated people and this hospital. I bought what I belive was the first Telivision and the license for it [A 3 year license and a down payment on any possible repairs to be covered in full]. I still play music(Of course not many like what I do "o-well. I will never forget the Doctors and nurses, nor the spiritual cathorises of that event and recovery. WITH DEEP APRECIATION AND LOVE-SALUTE. I was 24 then. I am 66 now. Handsom loving and healthy!!!!!! I am indebted to the English Health service. God willing one day I shall re-pay you. In all sincerety PEACE LOVE JOY PROSPERITY!

If, as is reported, Ravenscourt Park Hospital is to close due to under use, why can't it be used to…read moretreat our wounded servicemen who are brought back from Iraq and Afghanistan. The facilities are said to be first class, and there is an adjacent underground station and good bus services. It seems a shame that such a good facility could not be used for the purpose that it was built for.William Sheils