If I could give zero stars I would....Called on a Friday before Memorial day weekend to get an estimate on a broken window at my house and told that the techs left for the weekend and they would get back to me on Tuesday. Still waiting on call. Husband went in person with same request and was told they will call him that same day or next day, still waiting. So unprofessional beyond belief! read more

I've worked with numerous (about a dozen) contractors in this area, only to learn, unfortunately, many things should have been MUCH better! It's unbelievable how some are able to earn and retain their licenses. Without going into detail on the others, I'll state a few facts about Don Maddox, his business, and crews. I had a large residential window installation job completed by Don's folks four years ago. The experience, from contract to installation was fantastic! The ladies in the office, his crews, and of course, Don could not have been more polite, thorough, and professional throughout the job. There were no questions unanswered, no phone calls without a response, no mess left behind on the job, and no missed appointments. Since my installation, I've recommended Don's company to six (6) owners who have contracted with him for major home window replacements, frameless shower installs, and more. As I always check with anyone who has had a job completed by someone I've recommended, I did that with all six. Every one of them LOVEs the result, beginning to end. I've also recommended his company to at least four others with whom I've spoken and learned they have/had a need for a very good contractor who is very honest and will do what they state, are competitively priced, very prompt and efficient. Florida Glass & Mirror is that company. They will continue to get my business, and that of family and friends. read more