As far as credit unions go, this one has been wonderful so far. Banking with them for a few years…read morenow after moving here from out of state. Was surprised there are only banks around. We have to drive from more rural to come here. But the bank we tried first in our town was very difficult to work with and wanted to charge money. My only complaint is I have had issues with the outside atm machines. particularly the digital screens do not always work properly. with no real buttons to press its up to the computer not glitching or getting overheated in summer. but they have complimentary coffee and cookies inside. there is a change machine for members to use cost free. They have numerous bank professionals to help with more complicated matters on any given day. staff is always helpful and professional.

I apparently came to this location on the busiest Saturday of the year, because there was a line to…read morethe door of people waiting to be helped. They were clearly not prepared for the amount of people they had coming in, but they all handled it very well everyone was in a good mood and apologized for the long wait times. Even though the line was super long I got in and out of there within about 20 minutes.

Good location on a major intersection with plenty of parking, two ATM's and a full service bank and…read morefinancial services center. They are always very welcoming at this branch and you can walk in to get help or conduct your business; however, sometimes you have to wait for a banker to get free - that's why they have online appointments! As a large multi-national, they have anything you might need and the employees at this branch are good. If you are looking to start banking or are looking for a new place this one is good!

My wife and I couldn't have had a better banking experience than what we experienced at this…read morelocation. Katrina and Ryan went above and beyond to make sure our problems got resolved.

Commerce and I are in the beginning stages of our relationship but so far, so good. I've tried big…read morebanks and small banks, business banks and artsy banks. Little did I know I'd land on a bank because it's the one my fiancé has and we're just combining finances. Commerce works for us so far. I like the advanced online options and the high tech options for managing money. In a few trips to the bank, the people have been friendly if not overly personable. It's a big bank - get your one-on-one attention needs cared for somewhere else.

I needed to make a withdraw at 5 although the lobby closed at 5. The girl at the counter said she…read morewould be right with me. While the manager on duty stepped up to the stall next to me and said to the girl it was closing time and he was shutting it down. Instead of helping me they decided to count the drawer, while they talked about the couple behind me opening an account. The girl said you better ask if they are opening a savings Acct to not put everything away, And he said to late, of the girl helping them didn't have what she needed they were not opening an Acct. So I left without being helped and went thru the drive thru, which my withdrawl was to large, so I'd have to come inside. Although they let me stand there and would not help me.FML!

They are using drive up only for normal banking but did let me go in and use my safety deposit box…read more I also like the diversity in this particular branch.

I was looking for a $7000 loan, as well as switching to this bank when the banker told me I needed…read moreto wear a mask as he sat there not wearing one, himself, stating "it's state law." I'm all about being respectful and following rules like a little puppy. But, this was the most hypocritical thing I have ever seen in my life.

Been banking here for years and decided to write a review. I went in to make a deposit and was…read morehelped by Cindy who was very friendly courteous and professional. The lobby area was very clean neat and organized and just a very friendly atmosphere. I'm glad this bank now has an app available so you can do mobile deposits as well. That's a big bonus.