Worst online experience ever. Add to cart takes up to 30…read moreseconds and fail half the time. Navigating the website is a nightmare filled with 500 errors. I sent them a message on Facebook about it they never responded. They don't care about customer experience/service.

What a truly wonderful shop. From fountains, to colour changing smell dispensers (don't know what…read morethe technical term is) to nature noise producting apparati! In fact the range is enormous. I just picked out the items that I had my eyes on. There are quite a few things here that I would buy, if only there was an easy way to transport them back to the UK. I think I need to travel lighter and leave more space next time because they don't deliver abroad and I have not found a shop quite like this in the UK..in fact Nulle part ailleurs!

From the owner: Tea Time On trouve ici tout le nécessaire pour faire et boire du thé : théières, tasses, et surtout…read moredu thé de Ceylan, Chine, Inde et Kenya stocké dans d'immenses boîtes métalliques rouges et vertes. La boutique propose également de nombreux bouquets et fleurs artificielles, ainsi que des broderies et des senteurs pour la maison.

There are many lace shops in Bruges (though not as many as Chocolate shops) and I think we visited…read morethem all (Ahem!). While I admire the craft, they can all start looking the same. We decided to go and purchase here after checking many out .We couldn't get to see the one on Bal Street (highly recommended by travelers and websites) by the Lace Museum (closed) as it had just closed for lunch (What is up with so many Bruges shops closing for lunch) on a cold day and we did not want to wait. We ventured back to the Markt area as we had liked most of the items at Lace Jewel. The range of products and prices was amazing. My wife purchased several pieces in the mid-level price range. There were large pieces she liked better (I reminded her of the missed opportunities from our last trip to Belgium to no avail) but opted for smaller items for herself and to give as gifts, etc. The cost was surprisingly satisfactory considering the quality but can get very expensive for the larger items. The shop owners were very attentive and friendly, helping customers with questions and needs. From the time we went in to leaving there was a constant check out line of three to four which attests to the popularity of Lace Jewel. While that size line may not seem long, in a small crowded shop like this, it is impressive. So, if you can't get to the Bal Street location, don't fret because the quality, service and variety can be found here.

From the owner: Located in the center of Brugge near the magic Markt square, Lace Jewel is a textile shop which…read morespecializes in traditional Belgian craftsmanship -- Lace and Tapestry. We invite you to discover our wide collection of table linen, tapestry wall hangings, bags and accessories. You are also welcome to visit our private museum of 19th century lace on the base floor! Our team will be happy to make you a lacework demonstration. See you soon!

Yesterday, 20th July, the 100th anniversary of the killing of my grandfather at Pozieres, I headed…read morefor his grave in the Ration Farm Military Cemetery. On the way from the station I bought a lovely wreath at Pivoile & Cie, and asked their advice on how to get to the cemetery, by bus or taxi? The man and woman in the shop googled the cemetery and looked mystified. Suddenly the lady grabbed her car keys, left her husband in charge of the shop, and drove me to the cemetery some miles out of town. What is more she insisted on waiting for me. She comforted me when my grief briefly overwhelmed me, and drove me back to the station. She would accept no money, not even to have a drink with her husband. I am immensely grateful. You made the day even more special. Thank you. Thank you. Thank you.