Arriving in the afternoon and departing super early in the morning a few days later, I found the station easy to navigate with great signage. No problem scanning my ticket to get past the ticket barricades either time. My only complaint? Early on Sunday morning, there is not much open. The one shop is "groundside" and yes, my ticket let me scan out and then back in a second time thankfully. The station is clean, well lit and needs more seating for waiting passengers. The passage way is fine but the platform was super cold so everyone was waiting here. [Review 21270 overall - 75 in Netherlands - 235 of 2024.] read more

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If I could give a zero-star review, I would. The ticket system at Terminal 3RLN64 went down at 14:25, causing an issue with my ticket printing from the machine. The cashier who initially served me provided great customer service, but her colleague was very abrupt, aggressive, and rude. When the system went down, I was unable to receive my train tickets. I also have a railway discount that I can only get at the ticket office. I was charged twice. When they first tried to give me a refund, I was charged again. When I brought this to the attention of the aggressive colleague, she did not seem convinced that I was telling the truth, even though there were transaction receipts nearby and one in my hand. When I asked if I could receive a discount at another station, the colleague became very aggressive, waving her hands in the air and telling me that she had told me everything I needed to know and that I wasn't listening. I replied calmly, asking her why she was shouting at me. She interrupted me again. I told her I didn't understand why she was talking to me this way. The aggressive staff member then said she had already explained herself and that I was not listening. She walked off. When I asked the original cashier my initial question about whether I could purchase a ticket at another station to receive a discount, she kindly explained that the system had gone down across the whole network, so I might not be able to buy another ticket at another station. I was not told the system had gone down, only that the tickets were not printing, which is why I inquired whether I could purchase another ticket from another station. When I first explained that I was charged twice, the reaction I got made it seem like I was lying, even though the transactions on my card were processed twice. The aggressive staff member needs further customer service training. She is very aggressive and has poor customer service skills. She failed to listen and acknowledge the issue and was very abrupt about the situation. I am a tourist visiting Eindhoven, and this type of customer service is not a good reflection on the culture of the station. Unfortunately, I was not able to get the staff member's name because it was not visible, and when I asked, staff members were not willing to provide it. I was also told there was no manager available to discuss further what had happened. The aggressive staff member was a white female with short hair and she wore glasses. This incident occurred between 14:35 and 14:50 on 26/07/24 at Terminal 3RLN64. read more

We didn't have a bad experience here. We easily caught a bus back to our Air BnB with 0 assistance. It gets crowded, for sure, and it's interesting that you have all of these people waiting on the sidewalk and when a bus pulls up to the bay, it's a mad rush to that bus. Getting bus tickets was super easy-drivers didn't really speak English but we managed fine buying them on the bus. Just make sure you know where you're going because English is not heavily spoken here. There are a couple of food stations here, but many restaurants close by, so I'd recommend those instead. Station is pretty clean too. read more

It's a very clean and great station! 6 fantastic tracks to take you all over the place. You need some sort of travel document to get through the gates, but after that you've got shops, restaurants and all sorts of nick-nacks. read more

A station big enough, important traffic hub from the airport to railway. Be ready to go crazy for a moment (or two, or three) about tickets, and welcome to the club of the 'don't understand the shit about how things work in Netherlands'. You will find two machines: one for owners of a card (dunno more), the other for mere mortals. Ah uhm, after several days I still haven't understood whether it's possible to pay cash or card only. No words. Remember to pass your ticket in special columns you will find getting in, simply bringing it closer. I've never seen controllers, but you need it to exit. In short, the Dutch transport system still has shadow cones for me! But it's ok, you can figure it out basically to be able to move :) read more

Family friendly and super clean. Staff was helpful and helped us navigate to the Uber pick up area.

F you ever put your bags in a locker in Eindhoven Central Railway, put your Visa card in first. We made the mistake of not reading Dutch and we came back to the locker with 15 minutes til our trains departed and both bags were gone and we were like WTF? The little "Dutch Bag Police" said they took our bags to the service desk, we had to pay the fine there. WE were like WTF? We saw how long the line was there and it was at least 15 minutes so we took off running. We got there just as the line was clearing thank goodness. They have a Starbucks which not all train stations have. The ticket machines are not very user friendly and unfortunately if you want to talk to an English Speaking clerk, which the Dutch speak rather good English, then you will need to reserve 20 minutes for that just incase, read more

Pretty good station. Plenty of shops and small convenience store attached. Bus is nearby after you exit train station. Overall better trains and better stations then they have in America. read more