I ordered balloons for a party and as I was placing them in my car, one of the balloons popped. In…read moreaddition, I got all the balloon ribbons tangled in my trunk! When I walked back in the store and explained what happened, Maricelli blew up another balloon to replace the one that had popped. The other employee helped her, as well. All the balloons were restrung for me without me even asking. Maricelli helped me put them in the trunk and she was polite and sweet. Customer service was excellent! The balloons were also beautiful! They had a great selection and I used a rose gold color that I couldn't find at any other store. I have been shopping at The Party Exchange for years and I am happy to see it is still a great store with great customer service even in these crazy times we are living in. Fran April 2022

If I could give it a zero or minus I would. I spent a lot of money birthday supplies 2 bouquets 3…read moremylar balloons and a bunch of other party favors hats supplies Etc. One of the expensive $9 balloons never even made it inside the party because they tied it to loosely, you know what they said when I went to get a refund.... well sorry no refund because you should have called us within 24 to 48 hours that's the policy. I asked why they didn't tell me that when I left or where it was in writing well it's not a policy so the manager got a call and said no refund. In addition one of the Silly String cans just ran liquid all down the side which Josefina said it before I even told her, she said oh yeah it ran down the side....no refund. Manager still a big no even though it was only one week ago but because I didn't call them within 24 to 48 hours no refund. I doubt I would have gotten one anyway. Josefina says well I can give you a store credit. Yeah like I'm really ever going to go there again. You have been warned there's other bad reviews starting to stack up.

Great place for decor and party needs. They have a huge selection of colors and themes. Decent…read moreprices too! Very helpful staff.

Rachel was very pleasant as well as the other staff at our visit to the Party Shop. They have a…read moregreat selection party items as well! :)

I have used Party Expo for the last two years to order Balloons for a large Tradeshow in Orlando…read more The Team at Party Expo was extremely helpful in getting ideas and quotes for my exact needs. They were timely and efficient in their delivery and setup of the Balloon Arch and Columns we ordered. The team is extremely helpful and responsive which made my life easier. They are dedicated to their craft and offer a wide variety of solutions for all of your event planning needs. If you have an event in the Orlando area i would highly recommend their services!

The first visit to the store was pretty nice. The staff there were nice and friendly. We purchased…read morea balloon stand for a birthday party but didn't use it because it wasn't tall enough. We wanted to return it to the store but was told they couldn't take back any balloon accessory. But what made us mad was that, it wasn't told to us when when we purchased it and was not on the receipt. If it was told or printed we wouldn't have purchased it. The product is inconsistent on the locking and was also cracked on one of the stands. But we couldn't return it. That's bad business. I would seriously think twice before spending your money at this place. Communication and documentation is important.

This used to be a wonderful store. Now, they had their Easter decorations out with no price. The…read morehave carts sitting everywhere with item that need to be put on the shelves sitting everywhere. You can't even get down some of the aisles. It used to be so nice & clean. Doubt I will be shopping there anymore. It's been like this for awhile now. Good help leave and then this happens.

my first time going to this store. Very cute store, reasonable prices, clean and beautiful…read moredisplays, but the person who seems to be in charge is not friendly, doesn't even look at you if and when she talks to you, and is a bit rude.

Went to Simply Unforgettable Party Shop 556 N US Hwy 441/27 Lady Lake FL 32159. We could go to the…read morebig box but chose to help the smaller retailers. I would think a Party Shop would be friendly and cheerfully. Found a bad attitude clerk. The check-out lady could have cared less that we were purchasing forty dollars of merchandise. We were even talking about purchasing some balloons. First-time buyers and last time here.

outdated supply.... workers awkwardly follow you around the store & try to to make you pay for…read more"goods that you damaged" while in store... good thing my husband is a cop... won't ever come back to these clowns

I love visiting this store! It always feels like a stress relief. The store is always clean and…read morethe employees are always helpful. I always take my time going through every isle as theres always something new to find. Thisi store always has something unique especially with food and snacks. Always check the sale or clearance as well!!!! I recently picked up some great items during a daily sale that certan items were only $1. There was also some shelves with items that were half off! I picked up a bunch of great goodies for Mother's Day! During the holidays they also had if you donated toys you were gifted something and I grabbed a bunch of items on clearance and donated them and they were awesome items!!

This PopShelf has cute things with great prices. This is a good location and relaxing place to…read moreshop. You can find some food items as well as art supplies, home goods, health and beauty product, gift ideas, pet supplies, toys for your children, party balloons with helium and a great selection of party supplies, and greeting cards. I really like the stationary. Popshelf is a place where you feel like you can shop without stress.

Talk about incredible service!! This is your one stop party rental! They answered the phone…read morepromptly and even with short notice they provided my sons 3rd birthday party with 12 chairs. Additionally they had corn hole to rent. The corn hole was a huge hit at the party. Their prices are incredible and they even arranged to bring it early which we highly appreciated. We look forward to renting chairs, games and bounce houses from you guys for many years to come :)

We had an amazing experience. We rented the 20x20x20 bounce house for a party and the day after and…read moreI couldn't get my kids off it. Port-A-Party was great on price, communication and they came out the next day to help set it up on day two. Love them.

Haven't heard of this place before. Kaleigh met us at the door and explained the store to us. She…read morewas friendly, knowledgeable and professional. We picked up more than we needed but the experience was pleasant. The store was clean. The restrooms were clean, and the atmosphere was friendly. This is a great place to stop for the artist in the family.

It's under new management now and the only one personable is Anthony. You never see the new manager…read moreand the store is an udder mess. It used to be so clean and the managers were awesome to the customers. They would greet us by name and ask how we were.

Came in to get some supplies for my New Year's Eve party. Pretty good selection of plates and…read moreballoons, which were recently priced. The store was a complete mess, there was boxes everywhere with Halloween and Christmas stuff. Also, there were a few wigs just thrown in the middle of the aisles. Didn't really interact with staff much, but they did welcome us when we came into the store.

I was just walking by to kill some time so I decided to enter the party city. Upon entering the…read moreemployee was super friendly and stated that if we needed any help to come back to his station. The place was super clean, nothing looked disorganized or thrown on the floor. The had everything organized in a way where you can walk the full store in one circle motion which made it easy to see everything. This location was really nice and worth using if you need those party supplies.