I was just musing tonight and looking at all the precious knick-knacks I bought for my Mom from…read more1979 through 1983 at Newhards Pharmacy. We moved to Georgia in 1983, and I have never found another place that sold the sweet little collectibles that Newhard's had. Glad to see that they are still in business.

These folks are tremendous! They made getting my orthopedic boot and leg scoot effortless. They…read morecalled me within 24 hours to let me know my insurance was covering everything. They went above and beyond to help me in my time of need. Old fashioned customer service! Ten out of Ten!!

Pharmacist is rude. Not helpful and judges everyone. Most of the staff is good. Clean store.read more

I have been picking my medications up at this CVS for a year. I have had some more minor issues…read moreover the past year, both related to the customer service and the way meds have been filled, but nothing that left such a bad taste in my mouth like what happened yesterday. The closest thing that comes to this is when I called them last summer for clarification on a med and the same pharmacist I'm going to speak about later was extremely rude, easily frustrated, and ended up hanging up on me mid conversation. Anyways, fast forward to present time. I am on a transdermal gel medication. The instructions my doctor gave stated apply 1 packet to each arm once a day. However, the pharmacy was insistent that a 1 month supply would be 30 packets. Since the instructions stated "each" I took this to mean 2 packets a day (1 per arm). When I initially pointed this out to the pharmacy using the CVS messaging app I was told that wasn't clear and I would need to contact my Doctor to send a clearer prescription. Messaged my doctor, she messaged me back and said I was correct and it should be 2 packets a day. I got an alert a few days later that my prescription was ready. When I went to the pharmacy to pick up the updated prescription, they gave me 80 packets but stated that would be a 2 month supply. When I clarified that I did get confirmation from my doctor that it should be 2 packets daily, the pharmacist took me away from the pharmacy tech I was initially speaking to (She is lovely, by the way. Somewhat older white woman with tattoos. She has always been super kind). He started by saying that your instructions were wrong and the fact that they say "each" arm does not imply 2 packets. I asked him to read the instructions he saw on his computer to me and he refused. I also tried showing him my doctor's message on my phone and he wouldn't even move his eyes. He started getting combative, and he said my boyfriend and I were being aggressive (I really dont think we were). I asked him for the box back so that I could reach the instructions myself. I knew my doctor had updated something to make it clearer for them, but I wasn't yet sure what that was. When I pointed out that the updated instructions say "1 packet to each arm for a total dose 40.5 mg daily" and each packet has 20.25 mg (it says that on the box), he refused to acknowledge me and said that doesnt matter. He said if I left with the two boxes they would not refill for 2 months, even if my doctor sends updated instructions. He then continued to say we were being aggressive when we were simply trying to clarify or point out the total mg required daily that was CLEARLY written on the instructions, and he started stating that he was refusing to speak to my boyfriend, telling him to shut his mouth, and speaking over him to continue speaking rudely to me. I was so upset by this situation, but I had been out of my meds for a week now and I couldn't just leave with nothing, so I took my 2 boxes and left. Now I'm left with either running out a month early or applying every other day so I make it through. I'm so upset by this situation and the way he spoke to us. I'm truly not an aggressive or combative person, but I also will not stand there and take disrespect. I will be switching to a different CVS. I'm not sure if anything can be done so that I receive a refill in 1 month rather than 2, but I cant keep going to this CVS regardless. I've read through a lot of the other reviews here, and I do believe a lot of us are talking about the same pharmacist given the quotes some of you provided. He is a middle aged black man and I believe he's the only older man that works in the pharmacy. I called 1 (800) 746-7287 to file a complaint with CVS against him, and I encourage many of you to do the same. I was told the district manager would be speaking with him. After I spoke with her, my doctor also called and the pharmacist told her that he refused to fill this medication for me ever again. Good riddance.

Amy was very patient and helpful she handled everything we needed with a smile. Thank you me and my…read morefiancé will definitely be coming to this location for now on.

You know if actually any of them put a hearing aid in and maybe heard the damn phone and would…read moreactually answer it. That could be a start. The other part that sucks is that the people that actually go to this one are just horrible disrespectful although I Q low morals terrible people. Say that all of them are, but there's a good percentage, ruin it for the rest.

Dont trust the pricing. Self pay customer here. A customer of this location for 30years, went to…read morepick up my pravistatin and was shocked at the $300 price tag,.refused the prescription only to go on good rx ,to find i could get that through them, at the same cvs for $38. Simply shocking and woefully dissapointed in cvs. It is my fervent desire the presidents push to regulate medication costs, filters down to pharmacy price gouging!

Thank you to Sally in the pharmacy ! Not only was I mid panic attack, I thought I left my wallet…read morein the car. It ended up being in the shopping basket I was using. Her kindness and assistance was very reassuring. I was able to take a deep breath prior to the transaction. Sally also cheerfully "rung-up" other items (non pharmacy).

The pharmacy in this store is excellent. Despite a very large workload they are always friendly,…read moreprofessional and helpful. Also the manager of this store is very helpful and will go out of her way to help you out

Moved here from Florida and the pharmacy was very helpful with prescription that I couldn't do by…read moremy self.

CVS is on a renovation kick. This store is brand new, situated with lots of wide open isles, the…read morethere were a significant number of employees working. Building the new site is beneficial since it is so much brighter well laid out.

They started strong, then started missing autofills, deliveries, etc…read more After a year of poor service, I left. SO much happier with Optum RX! Reliable and accurate.

Professional and personable. Friendly and welcoming. Efficient and effective. Prompt and polite.read more

The staff at CVS pharmacy on emmaus AVE are the rude group of people ever. They act like questions…read moreare beneath them and talk down to customers.

Worst ever is C V S. They send you text messages that your medicine is ready and when you get…read morethere it's not. They do all kinds of other things just like that. They give you coupons that you sometimes cannot even use. If you have retail coupons that's another fiasco usually depending upon who's at the register. And usually who's at the register is someone that doesn't know anything about coupons. Overall I would say I am not going to use CVS at all anymore for the rest of my life I'm sure I have many other options. Have a great day.

Stopped by this location , since we were in the area, to buy some of there homemade donuts , since…read moreWeis seems to make delicious donuts that are large and filled with so much filling, that every bite gets you some. Store was very clean, and service was great.

Molly, thank you so much for assistance at the self-checkout!!!…read more I love the layout of this store.