When I called to make appointment representative told me I was out of work area. I told her on…read moretheir website I was in their area. She said I was incorrect but would check with owner and would call me back. Never called me back! Plus from the response from Paul at the company is totally out of line. If Paul checked his website, he would see that Carol Stream is in his service area. I'm so glad I decided not to do business with your company. You seem like a rude ignorant little man am I complaint is completely valid again. Check your website. I'm in your service area!

Shout out to Dan, Dakota, Josh V, and Luis! They did an amazing job with the install. I got a new…read moreAC (which is the main reason I called air dynamics in the first place.) I also needed a new furnace and water heater. I also got the air duct cleaning as well. I wasn't pressured into anything and Dan was great answering my questions before we proceeded with anything. During the install, they kept me informed on what was happening throughout the process. I also got text alerts when they were on the way along with photos so I knew who to expect. I would definitely recommend them 100%.

Excellent service and very reasonable prices. Orian did an excellent job and took his time to…read moreexplain every step of the process. Orian also changed out a light socket that burnt out, Friendly, knowledgeable, and helpful. Won't hesitate to call him again when needing services.

Vett the vendor. This person "Orian" is questionable…read more The assessment and estimate was not provided in a written format as requested earlier that Sunday morning when he (now the name is Tanyaluck?) Interrupted me at brunch with a phone call ... where I stated that I was not able to have a conversation and the forward me a written document on the diagnosed issue and a general proposal and estimate. Later in the day i followed up to see where we were at .. and instead of answering along the lines of .. I can get it to you on Monday or so ... he/she text pivots and blurts 500K ... out of context... and its seems to be nonsensical offer on the property to be serviced... that is listed for sale at 930K. Mentally questionable and appears to not understand real estate or reality. Does not indicate lucidity or credibility. Value is not likely and moreover does not seem to be accredited or bonded. Beware

Great service in replacing my two hot water heaters. Fast, dependable, great quality job on removal…read moreand installation!

Got a flat quote of 1600 without any detail as to diagnosis, part charge, vs labor. Said it was…read morepolicy... after spending 2 hours on the phone with tech support Sounds like this technician was inexperienced or unlicensed or both... another vendor came to the same conclusion in less than 30 minutes on a prior day Not of fan of vagueness and lack of transparency in any situation... red flags in all situations.... but it did make it an easy pass... RESPONSE to response from Chad: The technician thst stated it was the blower was out the PRIOR week BEFORE Andersen.

I had an emergency situation and was in dire straits; my furnace failed in freezing temperatures…read more Neighborhood HVAC came to the rescue and saved the day!! They immediately evaluated my entire HVAC system and due to age and condition it was deemed it would be most beneficial to replace both the furnace and A/C unit along with my water heater; they were all 30 yrs old. The entire work crew was professional and courteous and completed the work in a timely manner. They also cleaned my entire duct system and clothes dryer venting and showed me before and after photos - WOW...what a difference!! I'm so thankful they were available to assist me, and they were more than honest and helpful in this unfortunate situation. Other HVAC contractors were quoting me quite a bit more for the same replacements without the duct and dryer vent cleaning. THANK YOU DALE AND YOUR ENTIRE WORK CREW FOR ALL YOUR HELP and I will definitely recommend you to family and friends. TWO THUMBS UP!!! :-) TH

I was recommended to Neighborhood HVAC by a good friend and I'm very thankful I took his advice…read more Dale was extremely professional and knowledgeable of his craft. He was very easy to communicate with via phone or email. And they were extremely prompt. With a crew of two, Dale and his partner removed both my old furnace and ac unit and replaced them both, all between the hours of 830 am and 3pm, even worked through lunch. I would definitely recommend their services to anyone.

Hottest week of the year so far and of course my 30 year old central air goes out! I called John…read moreand he promptly came over and diagnosed the issue, gave us estimates on repairs and options for replacement. Since our unit was 30 years old it didn't make sense for us to repair it. John was able to replace it the next day and have my house back to being cool. He was very courteous and professional with extremely reasonable pricing! Thanks John!

From the owner: Don't hesitate to call Lisy Heating & Cooling in Aurora, IL. We are committed to your satisfaction…read more Call us today.

I called late on a Sunday night and Marco answered and tried walking me thru some things to see if…read moreit was a simple fix, it wasn't and Nick came out the next morning and replaced the igniter(I was shown the bad one) He was on time, was genuinely nice, answered all questions and even took extra time to show me how to change the filter in my humidifier. I would DEFINITELY recommend this company! Customer service is not what it used to be, but not with this company, they are truly amazing.

Marcos came to diagnose an issue with our heater. He stayed for 10 minutes never diagnosed the…read moreissue he asked for a 150 dollars and left. After he left I called him and complained about the charge and the service. He came back two days later and again didn't diagnose the issue but he tried to sell additional services such a WiFi thermostat installation that he admitted wouldn't have solved the original issues!!!! Then he left and disappeared, no response to my texts. We have been cold for three days!!! He is very smooth in talking but no results.

The HOF HVAC team was so responsive when I needed a water heater replaced…read more They delivered a replacement water heater and drain pan within 2 hours and had it installed by mid-afternoon. Very professional team! I would recommend them to anyone needing plumbing or HVAC work done!

Our AC was struggling during the July 2025 heat wave. Daniel was incredibly prompt, helpful, and…read moretransparent. He even waited while I finished a work meeting so he could thoroughly explain the issue, the fix he was going to do, and discuss the cost. I really appreciated his honesty! The fix ended up being ~$200 less than the original estimate. Highly recommend

The technician was suppose to come between 8 - 830. I called around 9 am I was told there was an…read moreemergency. Fine My concern Is with your customer service. No one called me This makes me angry. I used to work in customer service. This would be something to the customer. If I did this I would be in serious trouble. Because you don't treat your customers like you did. You always let your customers if there is a delay. You guys failed this If you guys keep doing this. You guys will go elsewhere for service

Went with Youngrens to take a look at our AC unit that was not effectively cooling. From the start,…read moreMisty was very pleasant to set up an appointment with, and was able to setup a service call for the very next day. They had given us a a 3 hour window from 9:00 till noon. The next morning they politely asked if it would be OK for them to come out sooner, which worked better for us in our case. Andy the technician was very thorough and answered all our questions, and did an excellent job. He did not try to upsell us and offered us all available discounts available for us. He did a great job and would use their services again

Matt came out to service my furnace & went above & beyond in all the other things he did. 1)…read morenoticed that the pvc drain pipe was cracked & replaced it 2) replaced the humidifier pad 3) connected a ground wire from the furnace to the NEST thermostat - so the battery would continuously charge ...ALL ON TOP OF the problems he found: A large crack in the heat exchanger - so no more heat for me! Highly recommend Air Medics. Prompt, personable, explained everything, took pics & sent them to me. Were my home warranty not cover my furnace replacement, I would definitely go with Air Medics. As is, I will use them religiously for my furnace/AC annual maintenance.

Furnace died on the coldest night of the year, and an hour after I called Air Medics they had…read moresomeone over (at 10pm). Bill was very knowledgeable, thorough, explained everything, went around outside the house to check vents (while the wind was howling and it was -20F), found the problem and fixed it. Then when he was finished repairing and cleaning the furnace, he drove over to the store and bought us a new filter, and came back and installed it. I dreaded the bill but after two hours of work it was about half of what I feared it would be. I'm so glad to have found someone that is already familiar with our high-efficiency furnace and able to get it back up and running so quickly.

Another company came out before Energy Solutions. The technician correctly diagnosed the circuit…read moreboard was the issue. But then started to come up with other "issues" that troubled him. Then he tried to up sell me a whole new furnace as mine is a 15 year old Trane unit. Tom came later in the found the circuit board was bad also. But he took the time to look the furnace over thoroughly and found none of the issues I told him the other technician claimed he found. Long story short, he saved me a ton of money! Honest and professional. They made a new customer for any future HVAC issues.

Energy Solutions replaced our ac unit as we came home from vacation and our house was 87 degrees…read more Tom came out after hours to try and it going, but was beyond repair. Within a day and a half, we had a new unit installed and now have a cool house. I would recommend them to anyone who asks. Tom really looked after us and didn't try and upsell things we did not need. I feel we got a great value to the work that was provided.