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Causeway Ford

2.1 (38 reviews)
Closed 9:00 am - 7:00 pm

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130,000 mi and over 2 years later.... still working perfectly fine

I am finally getting around to posting my experience at Causeway Ford, so here goes. I brought my 22 month old Ford F150 into Causeway Ford Service Dept, as there was a minor whistling sound. I figured potentially a part got loose, or a belt might've went, but nothing major in a 22 month old truck that I paid in the mid 40's for. To my surprise, I got a call from the service dept cashier informing me my engine is seized and it was going to be a $12,000 repair. A 2 year old car should not need a new engine. That is when I spoke to Chris Thorn manager of the service dept. He couldn't inform me where the oil was leaking from or how the engine could've possibly been seized, but informed me based on the technical service bulletin this is what his mechanic recommended. After explaining the circumstance to a family friend who owned an engine repair company, he advised me to get the car towed out of the dealership because the car's symptoms did not match a seized engine. Chris Thorn threatened that I'd be ineligible for Ford Service Assistance if my car left the lot, and seemed more concerned about connecting me to a Causeway Ford sales associate rather than helping me understand where the oil was coming from. So I took my chances and got the car towed. It took 5 minutes and a $10 plastic oil pan drain plug to be fixed, which was cracked due to being over tightened at my last oil change. How a professionally trained mechanic could tell someone they have a seized engine and blindly revert to a technical service bulletin (diagnostic guide for mechanics relating to known issues before recall) when there is $12,000 on the line for a customer is beyond me. Of course, once finding out it was only a plastic drain plug that needed to be swapped out, I called Chris Thorn back to inform him of the news. I was quickly told that is only a temporary fix and it is inevitable my engine will fully seize in the near future. I'm happy to report 26 months and 130,000 miles post cracked drain plug my car has not had any engine issues

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10 years ago

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7 years ago

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7 years ago

Terrible customer service I brought my car there three times for them to get it fixed and they still haven't Fixed it

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6 years ago

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9 years ago

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11 years ago

Asked simple questions and the owner very rude and condescending ~ will never get my business!!

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Review Highlights - Causeway Ford

I would highly recommend working with Wallace Moore and Chad Scanlon.

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Causeway Honda

Causeway Honda

(64 reviews)

I flew out to New Jersey for a family emergency, and when I moved my mom's Honda CR-V, I noticed it…read morewas overdue for service, per the reminder on the dashboard. I contacted Causeway Honda for an appointment to bring in my mom's CRV for service. Their website was pretty easy to use to schedule the oil change and B service. In fact, I was able to drop it off later that afternoon. When my mom and I dropped off, I spoke to Matt and was assured that the technician would do a multi-point inspection in conjunction with the service that was due. We hopped across the street for lunch, and as we were finishing up, my phone rang. Matt said there were a few other things on the CRV that needed attention. I went back across the street to the service bay. Matt and the technician were kind enough to point out (while the car was on the rack) exactly where the vehicle needed attention. We had a leaking axle seal, leaking and overdue transmission filter, original drive belt needed replacement, and the air and cabin filters were both past due. Matt and I discussed how best to address the overdue maintenance items, working with me to make sure that my spend in the service department would address the most urgent and impactful items. Matt also offered that Causeway would be able to get the parts and complete the services in time for the next morning. The car was ready, right on time the next morning. Thanks Matt for helping get my mom back on the road and helping me worry about one less thing when I was out taking care of my mom.

I love this place and the service department. I have had my car toed in a number of times over…read morethe years and they fix it fast. Kristin is the best, she always gets me right in and last time since they could not get the part for a couple of days she hooked me up with a loaner. One day soon I am going to buy another Honda and it will be with from Causeway!

Manahawkin Chrysler Dodge Jeep Ram

Manahawkin Chrysler Dodge Jeep Ram

(59 reviews)

Purchased 2 vehicles from Jeep in the last 12 months, when in for service everyone has been amazing…read moreand accommodating. Servicing your vehicle is tough, but with Manahawkin jeep they made it as painless as possible. Thank you, Manahawkin Jeep team!

Four years ago, I was on the fence about purchasing a new Wrangler. I filled out the credit app on…read moreManahawkin CJDR's website, and within 10 minutes, Erik gave me a call. He was super friendly, didn't pressure me at all, and genuinely listened to what I was looking for. I told him I'd stop in later that day, and when I arrived, he had hand-picked a 2021 Jeep Willys Unlimited that I instantly fell in love with. We went over the numbers, came to a fair deal, and I was driving away within an hour. I remember saying it then, and I'll say it again now--Erik is NOT your typical car salesman. He's honest, informative, and really cares about his customers. Fast forward to today, I just went back and picked up a RAM 1500 Big Horn Night Edition, and of course, Erik was my guy once again. Just like the first time, he was knowledgeable, honest, friendly, and made the entire process smooth and stress-free. Also, a huge shoutout to Chris in finance--he was fantastic to work with. Transparent, patient, and didn't try to sneak anything in or pressure us into extras. He thoroughly explained everything and made sure we were comfortable every step of the way. Whether you're in the market for a Jeep, RAM, Chrysler, or Dodge, I cannot recommend Erik and the entire Manahawkin team enough. This dealership has earned a customer for life! -- CJ

Causeway Ford - autopartssupplies - Updated May 2026

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