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Cathy K Naughton, MD

5.0 (2 reviews)

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Nelson G Usry, MD

Nelson G Usry, MD

2.0(1 review)
0.2 mi

Dr Usry is a very fine doctor. I felt I was getting quality care from him. My reason for leaving…read morehis care was due to a staff error and him not correcting the error. I had an appointment which I needed to reschedule. They had an appointment 10 days later than my original time so I set up the appointment. When I arrived I was told that I wasn't on the appointment list. The front desk woman told me I no showed my appointment from the previous week and I wouldn't be seen today. I asked him to talk to the doctor and see if he would fit me in as this was not an error on my part, but theirs. I watched her talk to Dr Usry, him shake his head, and then she told me that I wouldn't be seen today, but Dr Usry said I could reschedule my appointment. I told her this would be my last visit to the office....and it was. This was a them problem, not a me problem. They made it a me problem with their error. I understand they may have been overbooked, but once again, that is not my problem. I rescheduled in a timely manner. A Doctors skills matter, but so does their office staff. A doctor who isn't willing to fix the errors of their staff is not someone I want to trust with the care of my health.

From the owner: Dr. Gabriel Usry, a board-certified family medicine physician with over 20 years of experience in…read morethe St. Louis area, provides personalized, patient-centered care. He specializes in preventive medicine, wellness, and managing chronic health conditions. Dr. Usry collaborates with patients to achieve optimal health and longevity, utilizing evidence-based lifestyle medicine. He prioritizes strong relationships and attentive, individualized care, aiming to enhance availability to better serve the community through a concierge medicine model.

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Cathy K Naughton, MD - physicians - Updated May 2026

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