Our house build was a very terrible experience. Our sales rep only concern was how much his commission would be and our house build took over 16 months. Sales rep was very unprofessional and at times both he and his boss were unconcern about our request for updates on the build. Our emails from him were inaccurate as we would drive by to check on the progress. He sent an email about appliances were on back order and gave me a choice to wait or cash out. I picked to wait.. but then got an email right after my choice saying that it would take to long to wait so i was forced to cash out. So now i am installing myself and find that the cabinets for the dishwasher are not level. The microwave vent is not correct so i can not install. Put in a warranty request 2 days ago.. still waiting. Talked with other neighbors who had the same builder and sales rep.. same kind of issues. The floor plans are nice.. the build is below par and the sales rep, how is he still here working...and his boss just as bad as his sales rep.. customer service basically is below par. Their concern is commission. . I do not recommend castle rock in the sunfield subdivision. read more

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DO NOT WAIST YOUR MONEY!!! Bought this new home in august 2022 (8 months ago) and its not what we expected. The down stairs vinyl floor was not sitting in the foundation it was just floating, this was mentioned several times before signing the contract and was told by the construction manager since no one was living in the home it just needed to settle down and eventually it would get better. Three months went by and my floor got worse it started lifting and peeking to the point that the floor boards started breaking. I had to get the project manager and Sr construction manager to look at my floor in order to get it replaced. A warranty ticket was places on November 2022 and it took till March 15, 2023 for my floor to be replaced, today April 13, 2023 my new floor is popping and floating again and was told that someone has to come look at my floor to get it fix , how many more times does someone have to come look at my floor before getting it right. Upstairs subfloor creaks and squeaks, a framer has come out to my home 14+ times (yes 14 plus ) to lift my carpet cut the plywood and put more screws to the plywood to fix the issue but it just makes it worse till today my floor is still bad. My master's bedroom wall would pop when you pushed it with your hand, a ticket was placed for that and someone came to open up my wall to find out that a support beam was missing between the posts. I've had someone from from Big Tex AC visit my home more then 3 times because my ac is not distributed equally around my home, one of my upstairs room gets so hot during the night while one part of the house is freezing. These are MAYOR issues with the home, I had other minor issues with my home that have been repaired but for a brand new to have this many issues is ridiculous. A first time homeowner should be exited and unfortunately that was not the case, I have opened more than 10 warranty tickets and there is probably more to come because almost everyday I find something wrong with my house. If you want to be stressed and have someone visit you home every single day to fix tremendous amount of stuff then your in the right spot. These are a few photos. read more

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I have to agree with every 1/2 star review below. we bought in Columbia Lakes recently & needed to purchase a home quickly due to selling our other home very quick and are still paying the price. Yes it is appealing from the outside, But when you start pealing back the layers of construction you find all the short cuts and obvious measures to simply cut costs. I Strongly suggest a Very Reputable third party inspector before putting a dime down on a Castle Rock Home and do Not count on any support at all from their 'Construction Management Team', as it simply will not happen as repeatedly mentioned in the many reviews below. Buyer Beware!!! read more

My wife and I were very impressed with Lago Mar community, we visited many builders but settled on Castle Rock, as we liked the location as well as design and price of a new build. We gave them our $1500 earnest money, with their assurance that we could get it back, should some unforseen event cause us to cancel. We were very excited to move from our house in the Dallas area, and we're elated to finally get closing date the Friday before Thanksgiving. The Next day I experienced chest pain which ended up being a a coronary aneurysm as well as some clogged coronary arteries. We had to cancel contract, and they promptly resold the house once they listed it. We asked them to refund our earnest money due to my needing treatment here and they rejected us. This company doesn't care about its customers, and while we may have considered buying from them in the future before. Their actions have guaranteed we will not consider them going forward. I would advise anyone looking for a new build house to consider every other builder before even thinking about Castle Rock. I only gave them 2 stars because the salesperson seemed empathetic to our issues. Company as a whole, not worth one star review. read more

I thought I was purchasing my dream home, I must admit. Unfortunately, I couldn't come up with closing costs and the minute the deal fell through, I was ghosted by my sales consultant BARBARA WEISS. I put $2k earnest down and was told that the money would be refunded to me provided I provide a denial letter by their preferred lender. Not only did I provide the letter, but I also followed her professional expertise and guidance in assuming she was the subject matter expert. She never stated anything about corporate or there being a process other than the one provided in her email. She also had me and her manager complete a cancellation request in which all parties signed showing I was due a full refund. As a single mother of a 1 year old, I value every dollar I make, however I feel I was ROBBED from Castlerock. What was supposed to be a special moment for me and my baby boy turned into a NIGHTMARE! This has set my home buying experience back in so many ways imaginable, and I wouldn't wish this for anyone! Castlerock needs to right their wrong!!! read more

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The higher reviews placed on here, I guarantee, are people that work for them or friends of the builders. That being said, this is our experience: Like others who have purchased a home by Castlerock, I wish I could give nothing but negative stars. It's still been one thing after another! You're telling me within 1 month of moving in, it's normal to have 2 water heaters catch on fire? Brand new, never preowned, and it's normal to have plumbing leaks under all the sinks? One of the shower faucet covers wasn't even attached, they just threw a screw in the hole but it goes nowhere. It wasn't actually attached to anything behind it. The heat valve on the most recent water tank was broken and wouldn't be replaced under warranty because they never paid their contractors and the warranties became null and void. Most of the bushes were dead upon moving in so the landscaping is horrendous, they were supposed to be replaced since we were not allowed to change or do it ourselves according to their restrictions (ridiculous since it was originally stated there's no HOA, so let's sneak stuff in through deed restrictions instead) - I'm still waiting for those bushes to be replaced, 4 years later. They never cleaned or sprayed for pests upon move in, even though that was part of the agreement. I had to kill the 35+ black widows throughout the house and fire ant mounds in the septic tank myself, while 8 months pregnant at the time. The septic tank is another issue - the alarm kept going off due to the fire ants and one of the tank covers was cracked and the sprinklers were broken. There was a lot of unclean fill in the yard when moving in - plastic bottles, trash, cigarette butts, rusted containers, etc. The glass stove top cracked on one of the burners due to the heat of turning it on... yes, that is correct... the stove top burner cracked because it was turned on and being used. They wouldn't give us the information to get it replaced even though it should have be covered under warranty, so I had an unsafe - a potential fire hazard - stove top in my home, which I was entirely uncomfortable with since I lost my old home 8 yrs prior to a fire. Upon inspecting the glass stove top, once we had to call and hunt down the installers ourselves, we found out it was just "glued on" by the people installing it... the gentleman replacing it was concerned and astonished by that. The bathroom cabinet doors were off the hinges and not fully installed when we moved in and the tiles are cracking in the bathrooms. The drawer under the stove had a loose razor blade left inside the track that it slides into, found that out when I had to fix the drawer because it wasn't screwed in right. It would slowly slide out throughout the day due to the pots and pans inside. It couldn't handle the weight and stay in straight or stay closed, which was also partially due to that same razor blade blocking it to allow it to fully close. The marble counters have multiple chips on and around the edges. The light switch cover panels were physically cut to fit, with rough edges, instead of installing smaller made ones. The insulation was an issue, they left areas to leak all over the attic, which we found out when our electric bill was an unusually high amount and had an inspector come take a look within the first few months. They left house keys hidden everywhere and still showed and came into the house even after we moved in before we could change the locks. They say they are internet ready but they were not. They make you use their lenders at higher percentages even when you're approved at a lower rate elsewhere - which is actually illegal. They attempted a lawsuit against us due to us using a different internet provider, because the location to provide affordable internet to our home was in a different spot than they wanted on the roof. This is an FCC violation (we won) - it's illegal to make us use their provider just because they get a cutback from using said provider, especially since they put a block on all cable internet companies from coming into our neighborhood and every home has the right and protection to affordable and reliable internet/communications of their choosing. DO NOT BUY CASTLEROCK. They will not work with you or back up their homes in any capacity; they are not worth your hard earned money. The quality is worthless and the amount of issues, years later, still just keep piling up. You can get much better quality homes for the same mortgage and better lenders elsewhere. If we weren't in such a rush to move out here due to my work at that time, and had the timeframe to actually do much better research... we would have moved into a better home elsewhere. Guaranteed. read more

CastleRock has so many beautiful floor plans and options to choose from! The staff is super professional and helpful, and always take the time to assist you in an any way and keep you updated throughout the whole process. I 100% recommend CastleRock Communities to anyone looking to build a home! read more

I have been here less than 1yr .Travis Ranch Forney, TX and would like please advise you go with any other company bit not this company. I should have known been having drainage issues in my backyard ,I tell you had to deal with Matt and Greg and it was not nice all he told me was he runs a business. I took pictures and videos send it to them and all the time they were rude. Matt told me to contact water company they came and told me it's not their pipes that it's the builders fault since they knew we were on a slope they should fix my yard.Please go with Dr horton,Lgi homes or wherever but not Castlerock. read more

Not impressed. We understand things may happen but it's always something. Terrible communication and not considerate of buyers time. Carmel office in Pflugerville, TX needs more help/workers. Beware. Be mindful. read more

If I could leave a negative star I would. I have had so many issues since I bought the house. The last complaint I have a submitted a ticket and all the manager did was walk to my house stand there and say that the drainage problem from my front yard was not their problem and closed the ticket. Do not buy from this company. Use your money hardly earned with a company that really does a good job building your home. read more

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DO NOT TRUST THEM! They give a bunch of fake promises. I was working with Chaney Ellis. She told my wife and I multiple times that the earnest money was completely refundable. They promised us some numbers for the mortgage and at the end the mortgage was going to be somewhere near $2,900 a month which is absurd to me so I needed to back out and they said the earnest money was refundable which till this day I haven't received it so I will be making a petition with small claims at this point. I ended up buying a bigger house in a nearby neighborhood with a lower payment. read more

I moved in my home this March. I love the neighborhood and the location. I am very pleased with my home. I've had a few minor issues and so far Aaron has taken care of them right away. The salesman, Dana was always polite and kept me up to date during the building process. read more

Worst builders ever!!!! No communication. They don't care about you as a buyer. They are not organized nor are they proactive when it comes to supply shortages. They stretch their construction managers thin. Don't do it. Don't. read more

Wish I seen these reviews prior to getting involved with Castle Rock. I've built my homes before started companies, own 8 other homes in which 2 of them I did as owner builder. Never had so much issues. They don't plan or have a procedure in place to get things done. Install wrong items, miss deadlines and all you get is crickets! No communication, no reasonable solutions and excuses after excuses. Signed our contract 10/2020. Guess what? Still not done! Then the ridiculous excuse, due to material shortages! Um, I am a GC now and why aren't we having these issues? Because we PLAN! If your materials take 12 weeks, then order it at the 14 week point give your self cushion. They wait and wait, and wait prior to order materials, appliances etc which increase your time to move in. Do they care? No, they have your money. I have never in all my 30 years seen such unprofessionalism. A call, a sit down to go over options to complete your home on time would be a nice gesture of goodwill, but not with Castlerock. read more

Very disappointed in quality of work for the money that was spent. Nothing custom here even though you pay for custom. Very poor customer service, and people they hire such as contractors are not knowledgeable in what they are doing. I agree with all the other bad reviews posted. Wouldn't recommend to others. read more

I echo a lot of what Amanda C. has stated. Castle Rock is a builder of trash. Very poor quality, CM's have little to zero knowledge but will try to tell you anything. Worst concrete driveway job I've ever seen in my life. Poor workmanship. PLEASE BEWARE AND STAY CLEAR!!! read more

This company cannot be trusted all they want is your earnest money and deposit on all the upsell's they make you do with the design center they upsell you to the point that your approval is no good anymore. Your loan is too high you lose your approval so they just keep your money. They have almost $11,000 of my money and will not return it it was their lender that set this up. It was their lender that gave us a qualified approval. It was their lender then after going to the design centerSaid that oh sorry the loan is too high and you lose your money. Buyer beware, buyer beware, buyer beware, there are a lot of homebuilders out there stay away from Castle rock they will take your money and fill you full of false hope and promises and never return a phone call read more

Please save yourself time, unnecessary stress and money. Haven't even made our first mortgage payment yet and we're going through hell. This builder has a terrible construction management team. Lost power to half of our home after 1 month and were told there's nothing they can do for us. We have to pay all fees and we are also responsible for chasing whomever is deemed responsible for the bad underground wire. I would not recommend this builder to my worst enemy. Run run as fast as you can!!!! Poor customer service. They have total disregard for human life after I told them we have been without power and air conditioning in TX heat with children in the house and I work from home. I heard I'm sorry about that but there is nothing we can do for you as you are the home owner and it's pretty much your responsibility. read more

1. 7 month construction took 10.5 months. Covid was only the excuse... like when they told me the permit office was closed and I asked did they call them. Uhm, no, but I will. Problem solved by me... the customer. 2. Bought the home based on floor plan to put a pool table. Floor plan flyer was a total LIE. Half of the rooms were incorrect. Pool room was over a foot shorter than on flyer. Other rooms were up to 3 feet shorter. Total false advertisement. Complete scam. 3. Builder put walls where they did not belong, windows where they did not belong, incorrect garage height. All identified by me... the customer. Answer was.... oh, are you sure? Followed by, oh... you're right. Total circus. 4. Bathroom floor installed completely crooked.. had to be removed after moving in. 5. Incorrect vanities in 3 bathrooms had to be replaced after moving in. 6. Master shower of $536k house does not come with a door!!! Designed not to need one but the poor design or the crap install of tiles makes it need a door. 7. Master tub not installed in accordance with the Home Design drawing. The shelf is like 2.5 feet above the bath. Can't be used as a shelf while in tub for like drinks or whatever. Gotta stand up to just put anything on the shelf. Rediculous. 8. Thought the windows were cheap... I was wrong. Two of three window replacement businesses told me the windows were actually made of really exceptional glass. However, both companies told me the installation was some of the worst they had seen in a new build. Gaps, caulking, improper installs were causing the issues i was having. 9. Frozen pipes in both bathrooms that are against the exterior wall. Very poor insulation. 10. CAULKED my floating vinyl plank floor to the quarter round!!! Who does that. They apparently don't understand what the quarter round is for. The Model home is NOT like that... but they sure did it to mine. 11. Toilets still don't flush properly.... don't get enough air. Gurgle gurgle gurgle. 12..... TBH... I could write another 10-15, but you get the point. If you go with Castlerock, check your home everyday during construction. Check, check, and check everything again. They have no quality control during the build. Just absolutely amazing. read more

We got our house from the ground. We are having a hard time talking to them. They changed whatever they want. Our choice wasn't followed. We have issues with them. I don't recommend Castlerock. It is very stressful on us now. I would find another builder and stay away from this builder asap. You will thank me later. read more

Ok- I take back the comment about sticking to the top 5. Tried with DR Horton and wow.. for the most part, they were just as bad!! Think we're all gonna have to fork up the extra cash and go with the custom builders. I guess the customs aren't such big companies that they're too big for their britches like all these mega-builders seem to be.. and seem to think they can do whatever they want, no matter how negatively it affects you! Better yet, just keep renting- right now is a bad time to buy- builders are scrambling to put houses up as fast as they can before the market tanks- and sacrificing quality as a result. When you rent, someone else gets to be responsible for all the issues!! :o) read more

Don't trust anything of the pictures you see on any of the Real Estate websites from this company. Also they have terrible follow up,,, I would not recommend this builder ever.. Agent Austin TX read more

I am in the process of building a home with them now in Round Rock and this was the worst decision I ever made to build with this compnay. Whoever said once the contract is signed they change was right. They don't respond, don't follow up, drag their feet to get shit done, waste your time and I regret signing a contract with them. read more

Horrible company, we are trying to close but they refuse to send over the information needed to close in time. And then state they are going to cancel our contract if we don't close on Jan 5. But they are withholding documents needed. John at sunfeild is a con, a complete liar. Never buy from castle rock. They take advantage of veterans, and lie. read more

If i could give zero stars i would! Parents wanted to buy near me and i told them they would be better off staying where they are at! Had a bunch of issues with my new home. The shower grout wasnt aligned the restroom cabinets were missing a piece everytime i showered the screws used would show up thru the wall (black cirlces) all my neighbors got grass in their backyards i did not. My granite wasnt sealed even after builder said he would get it done for me! Still hasnt been sealed and ive been here almost a year! My roof had hail damage prior to me moving in as inspector noted but that so was not taken care off. When i told the builder about these issues he told me "now remember houses are man made. They are not like cars where everything is perfect" sorry but if im buying a brand new home i expect it to be near perfect not a rushed job and still 8 months in and not yet completed! They give you a ton of excuses or say they are taking care of it. Today i had an appointment at 8 for them to fix the sheetrock in my restroom it is now 8:51 and noone has shown up! I took off for this and would like to run an errand if they arnt in the area yet. But when i ask for an eta they say they are arriving soon! So frustrating and seriously do NOT RECOMMEND! read more

Builder and their sales rep kept changing my closing date and the appraiser had to go out 3 different times as well as an additional appraiser paid that's 4 total visits 3 of which the home was never complete. We still dont know if the home is complete because they refuse to let us do a final walk thru. There are 2 electrical boxes on the home because construction workers messed up wiring. A master bathroom outlet that was placed under the sink inside the cabinet after city inspection told builder outlet couldnt be on back wall of tub. Not to mention I'm being sued by my landlord because Castlerock gave me multiple dates of closing which I conveyed to my landlord that I would be moving as wasnt able to. Now they refuse to give me back my earnest money. Have said I paid an extension closing fee. I DID NOT PAY THE NON REFUNDABLE 3000 closing extension for a home the builder and owner refuses to own up to their mistakes and delays that have left me homeless and in the middle of a lawsuit. How dare you steal from hardworking people. read more

From sales to construction to warranty claims this entire company is a disaster. I could never recommend anyone purchase from this builder. Sales intentionally mislead and lied to me on multiple occasions, there were an immeasurable amount of workmanship issues during construction (including the home being vandalized and intentionally flooded one week prior to close . . .), I was coerced into closing without all issues being resolved, and there continues to be issues 10 months after closing. Some of the issues that have occurred since closing include cabinetry, driveway repairs, electrical, fireplace, HVAC, and plumbing. They are extremely difficult to work with despite the immense amount of grace I have shown them by not sharing my experience publicly. There have been many people at Castlerock involved in my experience, but the only consistency I have seen is zero accountability. The final straw was the Division President for DFW, Greg Varney, attempting to dictate who would or would not be allowed in my home (after I had previously asked the same people to leave). This was the last occurrence of their condescending tone and entitlement I was able to tolerate. There are many options in builders out there, save yourself the trouble and go elsewhere. read more

My family's experience with Castle Rock builders has been nothing short of deceitful and unscrupulous. I entered a contract with Castle Rock via saleswoman Barbara Weiss at the Rosharon, TX location to build our dream home for $321K in June of 2020. Between August and October of 2020, I was told by Barbara that the stone/brick/paint selections we made were unavailable three different times and we needed to come in and reselect. Although it was inconvenient and contrary to the original look we desired, we reselected each time. When we signed the contract Barbara originally gave an estimated closing date of late Dec/early Jan. Understandably due to Covid-19 complications, material shortages, holidays, the Hard Freeze Texas experienced and other factors the closing date was pushed back. Our closing was rescheduled for 2/8/21 then changed to 2/26/21 then changed to 3/2/21 and finally changed to 3/12/21. The reason it's a huge deal to arbitrarily change the closing dates is because my lender had to set up an Appraisal on the property to be done upon 95% completion of the home. Therefore, due to scheduling conflicts the appraisal wasn't completed until after the final closing deadline. Also, there were several punch items found during the final walk thru which still needed to be completed. I assumed Castle Rock would work with us to reschedule the closing for 1 week later since we complied with them rescheduling the closing 4 times but that WAS NOT the case. My realtor communicated the situation with Barbara Weiss team including Lance Wright and manager Bryan Bass who reiterated that we would NOT be given any additional time to close and the contract was cancelled. However, they were kind enough to tell us we could repurchase the house at the post build value of $424K. Castle Rock kept my $5,039.00 deposit for upgrades, $995.00 to HomePro for audio/video/digital upgrades and $1500.00 Earnest money. It's now clear that they purposely put us in a compromising position by constantly rescheduling the closing so that we wouldn't be able to complete the Appraisal in time. If that wasn't the case then why wouldn't they work with us in good faith as we had worked with them in the past? We only needed an additional week to get a clear to close from our lender. I encourage anyone to rethink doing business with Castle Rock builders for their shady, unethical and plain greedy tactics. read more

CastleRock is a subpar home builder. They do not have qualified personnel. They cut cost by subcontracting companies that do not follow a robust quality control process. Therefore, building houses that have issues from day one. DO NOT BUY from CastleRock. you will regret it when you file a claim and they tell you they are not going to fix the issue. They DO NOT honor their warranty. read more

They hire bottom of the barrel sub-contractors, then ignore defects. When you point them out, you get, "What do you mean?", or "What do you want me to do about it?". They will deliver the house several months late, then force you to close with unresolved defects. Choose a high quality builder instead. These guys don't deserve your business. read more

I would highly recommend Castlerock Communities. They did a fantastic job and the sales rep and construction manager was very knowledgeable.

If I could give you CERO I'd do it... thank you for NOT cleaning the street that you are building properties in... thank you for screwing our tires almost once a month, and a BIG thank you for NOT doing something about it!!! read more

We have had no problems whatsoever with CastleRock Communities or any of their representatives or personnel. They deal very even-handedly and ethically. Everything they said they would do, they did. The sales rep sent several updates a week as the project progressed. We were referred by friends and relatives who built with them. All of our neighbors are very satisfied with their homes. Sure, some things come up from time to time. But we file the claim and they are out to inspect and fix it usually the next business day. On Easter the water heater wasnt giving us hot water and someone was out that day only a few hours after i sent in the claim. The service rep relit it and has worked perfect ever since. Our home is well built and we are beyond satisfied. Would recommend. Other builders we shopped kept calling us back badmouthing and trying to say CastleRock would not build us a good home. Our neighbors who chose the other builders complain all the time about unanswered warranty requests and how they found out after they signed that they did not pay the price they thought they paid. We had no issues with the financial transaction. CastleRock covered all of the Closing Costs. Strongly feel we did business with the good guys (and gals. A breath of fresh air. read more

Bought in Stone Creek Ranch in May. I think we made a mistake. Five times they had to come out and fix the walk-in shower door including tearing out the wall twice. Now they have been called out the second time for the roof leaking above the garage. Its a g d shame to pay a quarter of a million dollars for a house that is not built well. You can bet that before my warranty runs out I will pay to have this house inspected and give the list of any defects to the builder to fix. read more

My brother and I recently went to a very rough time with castle rock and they preferred lander Cornerstone. They wait almost to the last minute to said My brother didn't qualify for the special loan and were making his paperwork with a different program where they raise all the cost and wouldn't said anything until my brother ask for his earnest money because he was getting close to lose it for not getting the loan on the 60 days period of the contract. He ask if he could get the money back if he wouldn't qualify they told him no, you can't get nothing back, but we read the hole contract and you can get the money before the 60 days period. Also they will promise you a lot of things but they won't ever do it. Also they will talk shit about the woman's in the new neighborhood telling you who is hot or ugly? I felt very disrespected because I felt this guy was also watching my and brothers wife. So please if you can stay away from castle rock Community and they preferred Landeros they will try to scam you bad. read more

Terrible builders, horrible fickle home, starts falling apart after one year. worst mistake of my life. bad customer service.

Whatever you do DON'T buy a home with CastleRock. Sure they look nice but they are the worst built homes you will ever look at. Every house on our block had plumbing issues because they "forgot" to connect the pipping to the drain in the showers. After "fixing" the issue, 2 years later we had another leak due to the negligence of them "fixing" it the first time. Now we are dealing with health harming mold and they admitted it was due to their negligence and they still won't pay for anything to make it right. So now we are faced with $15k+ out of pocket to get our house mold free. The worst part about it is the Project Manager Of our Saddle Ridge, Danny Gibbs, community is the biggest jerk to deal with. He is very unprofessional and extremely rude. read more

We bought our house in April and it was a completed spec. We didn't close until the end of June. I walked the home by myself and gave builder a list back in May. A couple of items weren't fixed until the day of closing. We finished closing on a Wednesday and Thursday morning, our water was shut off without any notice. I also signed a bunch of paperwork after an actual walk thru with builder. When we closed, I didn't receive a single thing I was supposed to. The sales person Lindsey Quintero completely ignored us the last Month. She never returned emails or calls. Didn't advise us of anything. After a bad survey, the sales manager called me and blew everything off like it was our fault or something. His only promise was they would get my paperwork and wow us with customer service. Here we are over a Month later and still no paperwork. We never even got so much as a thank you text from our sales person after closing. I regret ever buying a house from them. The fact they were so incompetent and seem to not care is appalling to me. I am still not done with them and will continue to call their corporate office until I get some follow up. I work for a different builder so I am aware of the process. I had way better expectations than this. They didn't even offer a free plant or landscape for all their screw ups. They truly don't care about their customers read more

Poor quality home builders. I have had multiple defects: framing, foundation, roofing, electric, and concrete driveway. Some of which are under warranty, but who have the the time to leave work to get those defect fixed. As a result, I have lost income from taking days off of work. Not to mention, I would be screwed once my warranty expires. Best advice, if you choose to go with castle rock. Hire a structural engineer to assess the construction thru out and get everything in writing in the contract before home construction. All plans must be finalize! Don't believe in what they say. read more

Beware! This is the worst company I have ever dealt with. I would never, ever trust them to build my home.