I bought an existing home that has a detached garage built by Castle Metal Buildings. The roof has some leaks, so I called to see if they could come take a look at it. I first called about four months ago. They said they were having problems with their software, and would call me back. They didn't, so I called again. They were still having problems with their software. I waited a few weeks and called again, they said their internet was down. I honestly don't know why software or internet connections matter - just send someone out to take a look at my garage! I called again last week, and was told that "Caesar" would call me back as soon as she could find him. Needless to say - he never called back. I called four if not five times over a period of about four months and got nothing but the run around. Worst customer service I have ever experienced. read more