Amazing service!! We went through the first step of the process too quickly. As soon as we finished…read morethe car wash, an employee came over and sent us through again so that everything would be sparkling clean. Great customer service

I had high expectations after reading many of the reviews and even more so when I arrived to a…read morefully staffed facility and no cars in line. I figured I'd have the luxury of a few guys spraying and attentively looking over my van. Boy was I wrong. I purchased the Silver package which included a tire shine and wheel wash and shine among other things. I generously tipped the crew after they towel dried and applied the tire shine but was really disappointed when I got home. Keep in mind it was a beautiful dry and sunny day so none of the dirt you see in the photos occurred on my drive from their lot to home. They earned the the second star only because I was greeted upon my arrival and the crew "seemed" professional otherwise it would have been a one star rating. 09/21/23 UPDATE: The management team from Magic Touch reached out to me in order to make things right. I returned to their other location that's a little closer since I live almost a half hour away from the original location. The manager was very attentive and passionate about making things right. The follow up and customer service was 100/100 so I definitely appreciated that. The van looked much better this time around. Many business get complacent or lazy when they're successful but the great ones rise to the occasion when things don't go right the first time and Magical Touch stepped up. So I'm gonna add another two stars from my original two star rating. END OF UPDATE

Lone lines during the winters and Wednesdays suck. But overall the are the best car wash in town…read more Plus you can get a quick lane pass. It's not a bad deal. I like to keep my car clean. Put away your shopping carts at stores people and don't bang your doors into mine.

Not worth it. Your…read morecar gets ripped through at about 20 mph and therefore it doesn't get a good wash. Did the $8 wash and my car had spots everywhere showing not enough rinsing or crap soap. These guys are just concerned about speeding as many cars through as possible. Still looking for a good car wash near Dearborn.

We had the car washed inside and out. I find that staff are usually very helpful and want to do a…read moregood job. I will usually look at the work and mention if something needs more attention. It's a good job, but not perfect. For the price, it's a decent value! I've never experienced a bad attitude. In fact, my husband took my car in and staff found $40 that fell under the mat. A few days ago I thought lost it! Staff could have kept the money, but were honest and returned it!

They half do everything with the full service . I got my first full service here and loved it but…read moreas I kept coming back I started to notice they where getting lazy , sometimes they wouldn't clean my trunk out or wipe off my dashboard or get up under my seats. All they had to do was vacuum everything and wipe it down and don't even do that.

Wet Willy's is my go-to place for a good wash on my truck. Always willing to re-wash it if you…read moresee something wrong with it after the initial wash. And, for just opening the doors of your car after the wash, they are willing to give a throughough wiping of your door jams for free. Thanks Wet Willy's!

Terrible experiences 100% of the time. I only ones them in an emergency when everyone else is…read moreclosed. First and foremost, their automatic car wash is terrible and overpriced. For four $4 less you can get a car washed right down the street with an attendant and I can run it back through if it's not clean. With this automatic one you're stuck with what you get, it doesn't print receipts like it says. I put my car windshield in front of the blowers for an entire 60 seconds and it still wasn't dry even after gong back and forth a few feet. Second, the vacuums here really blow and the pressure washer suck. It should be the other way around where the vacuums should suck and the pressure washer should blow. I could urinate harder than the pressure washing guns and the stalls have no soap half the time. Third, when you pay for your car wash at the stalls, it says a five dollar minimum but it does not tell you how much your car is being charged. It just tells you how many minutes you have. So you have no idea how much you're being charged it just gives you how many minutes you have and then by the time you wash your car it's for 8-9 minutes you're at $10 already. I can wash my car at every other cup out or spot nearby for competitors spot for half the price and know what I'm paying when I do it and not be surprised when I get my credit card bill. There's no way of knowing what you're getting charged here. Like I said, after numerous problems here over the last several years 10+ I only use them for an emergency purpose and I still have issues.

Excellent Customer Service…read more Very courteous and knowledgeable staff went the extra mile to make sure my truck looks like it just rolled off the lot. Not to mention my car was spotless! A++

But the vacuums did not even work Some were laying on the ground not even attached not even one…read moreclean towel On a Saturday at 12:30 PM was not even busy August 08, 2026 instead of having your employees sit at the entrance doing nothing maybe you should have them come out and fix the vacuums The one that I did pick up that was attached didn't even have any suction

Very pleased with the attention given. The assistant's are friendly and efficient. My car's finish…read moreseems to be improving as it is an older vehicle! Customer for life!

Convenient, good customer service and reliable service. The pay system works consistently and…read morethat's very nice. There are no hidden extra charges or pressure to purchase more. This place delivers! Usually, I don't need to vacuum, so that is ok with me that they don't have a large bank of vacuums.

This is my go to car wash when I don't require an interior cleaning. I usually get the Extreme Wash…read morewhich is their top of the line treatment. For the price it provides you with several different exterior treatments such as 2 different soap applications, a Rain-X application, a hot wax treatment and tire shine application. The car wash always seems in good working order, is clean and well maintained. The employees are always friendly and attentive. This is not a "touchless" car wash so if you don't want those automated brushes slapping against your car this place isn't for you. Tip: While your car passes through a series of blowers it does not get towel dried at this car wash. If you pull over in the vacuum area they sell drying towels for 50 cents that do an excellent job at finishing the job.

2nd time i come thinkin it'll get better. Till this day the front of my car, my side mirrors the…read moreback with dust. The worst car wash

It had been a very long time since I'd been here last but I was in desperate need of a deep clean…read moreon my car so I swung by when in the area, not sure what I'd find after such a long absence. I'm glad to report that the quality of the clean is still great and the folks are just as nice as before. The rogue glitter and pine needles from hauling christmas decorations, the stray sand from trips up north and a road trip to South Carolina, dog fur, sticky spilled coffee spots, etc etc, all gone. The tires were shined up, floor mats rinsed off, etc etc. The price has DEFINITELY gone up since I was here last, with a full service cleaning going for about $35 now. But for what is essentially a mini detailing and the quality of the cleaning I found the price doable. Especially since a lot of a high power self-serve vacuums can run more than a few bucks and this way I didn't have to do the labor and didn't need to scrounge up quarters. Speaking of scrounging up, tho, since I was here last the adjacent gas station has closed. Being someone who doesn't carry cash most of the time I always used the gas station as a spot to get cash back or hit the ATM so I could give the folks a tip. This time I had to run across the street to the other gas station to do it. So if you come by I highly recommend making sure you have some $$ beforehand if you're the generous type. The good news is that the Starbucks is still there, there's a dunkin next door, and a Auntie Anne's pretzel in the building now where the gas station used to be. They still have their "waiting room" but if you're peckish or thirsty there are plenty of places to grab something while you wait for your car to be cleaned!

We have been coming here for years. Every time we see different faces here. All the experience here…read morehave always been a positive one. I recommend to get the full service and please tip highly here because they get the job done very well. Best carwash in Dearborn I drive from Allen Park just to come here. That is all! Chief If you do write from the heart remember to always be humble first.