Don't fall for all the obviously fake five star reviews on google...this is an absolutely horrible place. One of the worst businesses I have had the misfortune of dealing with. I showed up one evening twenty minutes before they were supposed to close only to find they had already locked the door. It was a total waste of my time and gas. Businesses have posted hours and they need to honour them. The next incident was when I went in to pick up a couple items. There was a long line. I was annoyed at having to wait but I understand businesses can get busy. However they seemed to have a lot of employees that were not helping customers. One woman was sitting at her till just basically doing nothing for several minutes before disappearing into the back. Meanwhile...people were coming in and skipping the line. They would walk past and pretend to be browsing and then jump the line. Twenty minutes and the line had not moved at all, three people had jumped the line and I was losing patience. I went to speak to the assistant manager who was still dealing with the same customer from when I walked in. I pointed out that people were skipping the line and he just got annoyed at me and told me "that's the way it is"! I got annoyed and told him that they needed to be helping the people who were waiting in line. He just said that yelling at him wasn't going to accomplish anything and that I was just holding the line up even more. For one...my voiced was raised out of frustration but I was hardly yelling and two...how do you hold up a line that isn't even moving?! Anyway...nearly an hour after arriving I made it to the counter only to discover that they don't let customers use MasterCard to claim pawned items. They don't let you use credit to pay off credit. Why? What business is it of theirs how I pay to retrieve my pawned items? Except that it must save them money on credit card fees. I told them that was ridiculous and again the assistant manager accused me of yelling at him. He told me it was policy and I should go to an ATM and get a cash advance on my card. Obviously I had no choice despite being charged nearly $10 in fees for doing so. So I basically still used my credit card only I had to pony up the fees from the ATM company and my bank because Cash Canada doesn't want to pay so their customers can use their cards. Bottom line it took me nearly an hour and cost me cash advance fees on MasterCard to retrieve my stuff. At least the woman that was serving me was polite, friendly and seemed genuinely apologetic. The assistant manager however was a total jerk who didn't seem to care at all about me or any of the other people in the line. I will never be back to Cash Canada and I wouldn't recommend it to anyone else either. There are plenty of better pawn shops in the city. read more

Scamming business came to our city, and always rip us on pawning. Feel sad to go there. They made you feel hopeless in the world. everything you bring to pawn, they degraded and put down continuously and was accused that i wouldn't pick it up. NEVER EVER GO THERE!!!!!! read more

They are the business who enjoy to paid the FAKE google reviews, and to scam the customers when the people saw the Fake google reviews went to their store. read more

Manager Colin likes to lie to customers to cover his own mistakes. Do not deal with this company.