casey and her team have hung up on me mocked me not returned my calls. when my boyfriend called toget information on our bill they told him they cpuldnt tell him any info only me mind you we are both on the bill. Also casey told me she would refund me $200 after taking it out of my account when my car was totalled when it had been ten days i called back she said she credited the money to my account when i told her i didnt want insurance with her for 6months she said do you want me to cancel it now ! then i said no but you can send me my check like you said. casey will not do anything for you unless you call her several times you might as well call corperate and do it yourself she never sent out my check then i called to ask about it her secretary got smart with me when i explained what i was calling for she acted like she had no clue she mad me so angry mocking me putting me on apeaker trying toget me irrate she hung up on me 3 times so i called the billing office and they sent out my check what casey casey told me she would do 3 months ago idk about you but i pay my insurance company alot of money monthly and i expect them to handle my bussiness i dont sit by a phone like she does daily but yet i still had more time to call ber an my adjuster and talk to the other insurance company all things casey dis not do for me i dont no what she is getting paid todo i litterally had to ask casey cadey several times what can you do she never called me or any of these people i listed above after my wreck i suggest you find someone better than casey casey im sure after this her staff and friends will try to up her rating but what im saying is what really happens!!-Ashley read more