We stayed here for our wedding and half of this review is for this. Our wedding was everything we…read morecould've imagined, the manager Monse was amazing and was always 100% available to us on WhatsApp. It was hard planning a wedding from another country but she was super amenable. It would be 5 stars for her. We also tried the spa place and it was amazing.
The rest of this review is for the management staff at the hotel. After we spent $300 per room for 18 ROOMS (!) they were super rude to us upon checkout. They wanted to charge us for "stained" towels and a "ripped blanket" which we were not responsible for. It was THE WAY they spoke to us in such an accusatory pattern, it was incredibly rude. They literally ran out to chase us on our way out to accuse us and attempt to charge us. It left such a bad taste in our mouth, I don't think we will ever be back to our venue. Even if our wedding was beautiful.