I called on a Saturday and they came and gave a quote within hours. They made arrangements to work…read moreus in on a very short notice. I am very impressed with their work and how quick they were able to complete it! Jackie was so nice and helpful throughout the process. I definitely recommend this company for flooring/carpet needs.

From the owner: West Alabama Carpets has all your flooring needs covered in the Tuscaloosa, AL area, Whether you…read morewant hardwood or tile flooring, we can help!

I rarely write reviews. This place is a nightmare. They really just like "big jobs!"…read more But I hope this review saves someone from a bad experience like mine. Never ever go here. I just think with percent from the payment, my time, their mistake- I should have received nicer service from this company. I honestly think this company should have "eaten" some of the cost of my items and charged my items at cost for this entire horrible experience. They have the rudest team working. No one can answer your questions. Again worst experience. They say they will order your tile- charge your card and never tell you tile wasn't in stock or ordered. I will never go back. I wanted the manager - Jamin to correct and make good on my order however he was not even sorry. From order date to attempt pick up was 4 WEEKs. Not even a phone call to say- hey this tile isn't available! So after my bathroom was demolish then I hear no tile. No credit for all the "damages" they caused dealing with repurchasing from a different store (I had to take day off work to find more tile, and contractor sitting waiting). Note- I purchased something that DID come in... but I think Jamin should have given the item to me at cost. As far as customer service this is is the bottom of the barrel. Picture from team member desk. Not how I envision good service. If you go here- make sure you triple check your order... and know you probably won't talk to a manager if something happens. Also Lowes had everything for about one- fourth of the price. I understand quality of tiles might be less at Lowes- alignment, thickness, but I wouldn't waste my time, energy, money at a place that treats people like this- even in Covid times. And yes- I agree I should have checked the tile was in but I assumed when I ordered they told me it would be at the store in one week- so I didn't call.

They seem to have a problem cleaning up after themselves. Save yourself the trouble find another…read morecompany. Would give them a zero but not an option on this app.

I was thrilled with the floors Randy did - he has done both my houses completely and loved them!read more

From the owner: Hi, I'm Randy Smalley, owner of Randy Smalley Floor and Tile. I have been providing quality…read moreflooring to the Tuscaloosa area for over 35 years. I would personally like to thank you for visiting our website, and giving me the opportunity to handle your

I am more than happy with my experience at Shunnarah Flooring. I went to the store and talked to…read moredifferent people, all of whom were very helpful. I chose a flooring, and was allowed to bring a huge sample home. They came out and measured, gave me a free estimate, and we were in business! Everyone came exactly when they said they would, and did exactly what I was told they would do, no surprises. Joaquin and Leo installed my floors, and were both professional and very nice people. Double thumbs up! My floors exceed my expectations, I love them! If you are thinking about new floors, no problems with this company, go for it!

Both Foo and his brother Paul were amazingly accommodating and kind. We had just closed on a new…read morehome and they jumped through hoops to get us our flooring before we moved into our new place. Their workers were quick professional and courteous. All and all we had a great experience thanks to the team at Shunnarah!

Our experience with this company was wonderful, from the first visit to their store until…read moreinstallation of our kitchen backsplash was complete. Our kitchen was cleaner after the installation than before.

From the owner: Established in 1993, Crimson Carpet and Flooring offers a line of wooden floors and laminates. It…read moreprovides commercial carpets, rugs and ceramic tiles in a variety of designs, colors and styles. Crimson Carpet and Flooring also offers a range of cleaning supplies. It is a member of the National Floorcovering Alliance and the Home Builders Association of Tuscaloosa. The company offers several types of financing options through certified lenders. It provides products from various manufacturers, such as Gulistan Carpet and Cabin Craft. Crimson Carpet and Flooring offers installation and free estimation services, as well as several discount options.

Had engineered hardwoods installed, and Tracy and the team at Carpet Warehouse were excellent to…read morework with. From product sourcing, to measuring and quoting, to the expert advice we received from the team, we were very happy all-around. The entire process from initial inquiry to completed install was handled in just a couple of weeks. After getting quotes from three different companies, I went with Carpet Warehouse primarily because of the personal interactions I had with Tracy in the initial stages. She was patient with my questions, and really seemed to care about the work. It felt like a very personalized experience with down-to-earth people. Not sales-y at all. The installers were fantastic. Efficient, tidy, friendly and professional. Their operation was so self-contained, and didn't leave our house in total chaos. They showed attention to detail and pride in the work. The new floors look beautiful. Did I mention Carpet Warehouse provided the lowest quote out of the three I received? Icing on the cake.

Bought a new home that needed new carpet, badly. Spoke with Tracy from Carpet Warehouse who came…read moreout right away for a quote. She was very friendly and knowledgeable. The prices seemed great for the selection so we scheduled for installation the following week. Installers that came were also friendly and did a great job overall. Had a couple little dings/scratches in the walls after they were done but they took care of them and were apologetic. We had our housewarming party the weekend after we had the carpet installed and we got multiple compliments on the carpet and people wanted to know what the carpet was because they liked it so much they'd like to install it also. 2 thumbs up and would recommend them!