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    Cartier

    3.8 (350 reviews)
    Ultra High-EndJewelry, Watches, Accessories
    Open 11:00 am - 7:00 pm
    Updated 1 month ago

    Cartier Photos

    Recommended Reviews - Cartier

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    d Bag lol
    Myra V.

    We visited this place to check out what Santa can give for Christmas. They were not as busy when we arrived, we got the service right away. olivia was our SA and she was helpful, offered us drinks. But felt that they were in a bit rush. I wanted to add links and engraving but i need to wait until after the holiday. They have a lot of selections but some are out of stock due to holiday season. Wrapped nicely. Once in a lifetime treat.

    Bubbly to welcome a new panthere watch and the Trinity classic ring.
    Kristina K.

    Elegance, timeless classics, and amazing service... Cartier always lives up to its hype! I've shopped at many boutiques for years and came across an amazing client expert to help me pick out my new watch. Aaron was so helpful, kind, and attentive. He not only showed care for my 6 year old but made sure I was comfortable with my selection. I love luxury shopping, but I also appreciate the connection with the sales reps and the enjoyment of the experience. I highly recommend his expertise and services at the Costa Mesa boutique! Looking forward to my next visit and new Cartier piece. Thank you!

    Cleaned, polished and repaired.

    Hands down one of the best client experiences I've had. Firouzeh at South Coast Plaza is incredible! she's attentive, knowledgeable, and genuinely invested in helping you find pieces that fit your style. I've purchased several items through her, and she always suggests pieces that perfectly complement what I already own. I recently had a mishap at the beach and ended up damaging three of my bracelets after a fall on some rocks. I was pretty upset, but Firouzeh immediately stepped in, reassured me, and took care of everything. She guided me through the repair process and made it completely stress-free. When the bracelets came back, they looked almost brand new. The level of care and follow-through she provided really stood out. If you're shopping at South Coast Plaza, I highly recommend asking for Firouzeh, you'll be in great hands.

    Celebratory drinks
    Vanessa T.

    Bryan was my sales associate and he made the experience just amazing and smooth. I have never splurged on myself and after the last 27 yrs of hard work and ups and downs I finally thought I deserved to treat myself. I have been looking at the classic bracelets and I love white gold and rose gold. I was on vacation a few weeks ago and started to look at them but of course something didn't seem right. Last week I just walked in the store and Bryan measured me and ordered me the correct size and less than 7 days later I walked out with my dream dressed up left wrist. Super quick and private and smooth all around. I figure it's something I can pass on to my sweet daughter one day. Thank you Bryan

    Bad service! Bad attitude! Feel regret buying their jewelers!! All the SA/ client ambassadors not helping . They need retraining the whole staff!

    Lax S.

    I used to visit the Cartier locations in Los Angeles, but ever since I met Olivia at the Costa Mesa boutique, I haven't gone anywhere else. Every time I visit, Olivia greets me with the warmest smile and truly exceptional service. She's not only knowledgeable and professional, but also genuinely kind and attentive. I've never once felt rushed or pressured--she always puts the customer's needs first and offers honest, thoughtful advice tailored to each situation. I visited several times to explore bracelet layering options. Despite my uncertainty, Olivia's suggestions were always more accurate than my own. From sizing to style combinations, I chose based on her recommendations, and wearing them daily now, I can confidently say--she was absolutely right every single time. I believe she only gets two days off each week, but even on those days, when I reached out without realizing she wasn't working, she responded kindly and promptly. If something needed store confirmation, she would always follow up after returning the next day. Her sincerity, elegance, and dedication make each experience feel personal and special. I've visited many luxury boutiques, but I've never met anyone as genuinely caring and committed as Olivia. People like her are the reason Cartier continues to shine. Thank you, Olivia--you are a gem, both in your work and as a person. I'll be sure to share this review on Yelp so others can experience your outstanding service. You truly deserve all the recognition.

    Pia P.

    I recently had an amazing 5-star experience at Cartier in South Coast Plaza! I was welcomed by Daniel, SA who showed me the Panthere de Cartier watch collection. He shared a little history about the watch and Cartier services to maintain the longevity of this exquisite timepiece. He patiently waited for me to make a decision then I ended up purchasing the Panthere watch SS. What a memorable VIP moment!! I was offered champagne and chocolates while waiting for adjustments to my watch. Daniel made sure that it was the perfect fit! I love my new Cartier timepiece! I will treasure it forever! Thank you Daniel and Cartier!

    Nikolai T.

    Came in to the new location for the first time to come pick out a birthday gift from a dear friend. The client care specialists were welcoming at first, My friend wanted to wait for her SA which we did and we had a decent buying experience. We were shown a few options until I found the right ring that fitted for me. I was even given a few samples of some cologne while we were waiting for the SA. It took awhile to be asked if we would like a drink but other than that it was pretty good.

    EMily H.

    Shout Out to Bryan for his kindness and service!!! He is my go to now ... I will drive from LA to see him (totally worth it)!!! Please ask for Bryan if you are going to Cartier in South Coast.

    Mens Love Ring (thicker band)

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    2 years ago

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    3 years ago

    Always the best service and products. They also treat you well for after service follow-ups.

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    2 years ago

    I've always gotten wonderful service here. Ann is the best SA! She helped me out with my purchase and she is the absolute sweetest.

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    Page 3 of 9

    Ask the Community - Cartier

    Review Highlights - Cartier

    I highly recommend anyone who wants to shop for any Cartier product you must contact Robby and his amazing staff.

    Mentioned in 16 reviews

    Read more highlights

    Red Balloon

    Red Balloon

    3.9(38 reviews)
    4.6 mi
    $$$

    This store always provides what I need and the clothes are amazing quality. I have been shopping…read morethere for myself and my grandchildren for so long and I absolutely love how kind the service is. The people working there are always so kind and are always willing to help and interact with you. For the quality of the clothes and how beautiful they are, the price they are given is very reasonable. I can always count on the Red Balloon when it comes to the value of the clothes, the amazing service, and how much they have to offer. I completely recommend this store to anyone looking for adorable clothes that come at a good price.

    Be warned, you will be judged, given side eye looks, and be treated rudely if you are not their…read moretypical clientele. Only one person "greeted" us - if then, this greeting was one of judgement. We were well aware of the dynamics within Newport Beach where non-white people will be treated differently. I was prepared and knew the demographic makeup. So, if you are not white and thin, please spend your money elsewhere. There are lot more small/women owned boutiques that will appreciate your hard earned money. Maybe other boutiques will have a larger selection of clothes, brands, and sizes. Not worth the visit. I'm embarrassed to have made it a point to come here while on a mini day trip to Newport Beach. Again, POC do not come here! They think we don't have money to buy their items and will keep a watchful eye on you while other shoppers get better experiences and treatment.

    Photos
    Red Balloon
    Red Balloon
    Red Balloon

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    The RealReal - Newport Beach

    The RealReal - Newport Beach

    2.3(134 reviews)
    5.5 mi
    $$$$
    Luxury
    Committed to satisfaction

    Excellent experience! Eden was very helpful, attentive, patient, professional and went out of her…read moreway to be of service. An outstanding sales representativ!

    This was my first time consigning with The RealReal, and it was extremely disappointing. I expected…read moreprofessionalism and clear communication, but instead faced repeated miscommunication, lack of accountability, and dismissive behavior. Before my appointment, multiple associates asked the same questions, as if they weren't communicating. Bridget didn't even introduce herself in her text, and I had to ask her name. My appointment included three luxury bags, a watch, two clutches, eight sunglasses, and 18 pairs of shoes. I asked my fiancé to help transport the items, and we arrived about 15 minutes late due to an urgent matter. When I called, Rachel, the manager, said being under 20 minutes late was fine. I apologized, and she hung up while I was still speaking. I first met with Josh for the luxury bags, which went smoothly. I had spent hours cleaning and organizing everything: sunglasses and watch in baggies, clutches in dust bags, shoes in their original boxes with labels, authentication cards, and dust bags. Only one pair of Burberry sandals lacked its original box, which I disclosed. Rachel insisted on starting with the shoes even though smaller items were ready. My fiancé carried the 18 shoe boxes while I stayed near the counter. The area was chaotic, no one offered assistance or carts, and Rachel tossed my items into large bags with no protective measures, handling expensive luxury items carelessly. She miscounted the shoes and later the total items 3 times. Her attitude was dismissive, refusing to recount and blaming miscounts on the shoes "not being in original boxes," which was untrue. My fiancé left because he couldn't tolerate Rachel's attitude and I had to organize 18 boxes on the floor in severe back pain to verify everything, while Rachel played on her computer and did not help. I asked for another associate. Rachel directed me to Bridget, who rolled her eyes and gestured dismissively in front of another customer, as if my time didn't matter. When I addressed it, she became defensive and offered to help as if it were a favor. There was no apology given by any of them during the whole drop-of process for the miscounts and their rude behavior. I had been waiting since 4:05 PM for an accurate receipt and left around 6:00 PM in significant back pain, stressed and anxious from the poor customer service. This was a nightmare, and I will never return. I have friends who want to consign high-value items like Hermès Birkin and Kelly bags, luxury watches, designer clothing, and gold jewelry. I will definitely share my experience so they avoid this location and its unprofessional associates.

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    The RealReal - Newport Beach
    The RealReal - Newport Beach
    The RealReal - Newport Beach

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    SEED People's Market

    SEED People's Market

    3.9(168 reviews)
    0.9 mi
    $$$

    I came to SEED People's for the first time this weekend when visiting The Camp shopping area. I was…read morevery impressed by the size and selection! The store is 2 stories and they sell everything from home goods, cards, gifts, clothes for the whole family and much more! As a creative person who studied fashion merchandising, their displays were everything to me. It reminded me a little of Anthropology, with more of a boho/hippy vibe. The whole store is extremely visually appealing and has a "hangout vibe". It is the perfect store for this area. It totally goes with the theme. The staff are super friendly and helpful too! Can't wait to go back!

    I really dislike leaving negative reviews for small businesses, but I hope the owner sees this. I…read morevisited the store today to buy a gift for my son and for my business partner. We picked up a vest that was clearly marked at $160. When we went to pay, the cashier told my wife the price was actually $200. We understand that pricing mistakes can happen -- that wasn't the issue. What disappointed us was the attitude. Instead of explaining the situation kindly or apologizing for the confusion, the employee was dismissive and rude. Unfortunately, that interaction really affected our experience and made us reconsider returning. I hope management can address the customer service aspect, because the store carries great products and has a lot of potential.

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    SEED People's Market
    SEED People's Market
    SEED People's Market

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    Cartier - jewelry - Updated May 2026

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