Had the worst experience with this Toyota branch. Went in to buy a van and was given a time line of…read morea week to pick up the vehicle. A week later, still no car. Both the finance department and Howard in Sales wouldn't update us on the status of the vehicle and when we called to chase them, responded with "We are busy with customers". Finally, while the finance was getting approved, we get another deadline of extra week. Then when all the paperwork was done, they have the nerve to add yet another week on! 3 weeks wait for a vehicle that was promised will only take a week. Summary: Very poor service. Never updates you on status of vehicle and lied about the timing of when the vehicle would be available (we initially told Howard that we need the van ASAP and he said that can be arranged, we will have it in a week. 2.5 weeks later, still no car). All I can say is, we will never refer any of our friends or family to this place.

i bought a car toyota rav 4 last week. all staff are helpful. i don't have much knowledge about car…read moreand salesperson anf financial advisor help me . both are very friendly. it was very quick service. i get a car same day so easily with all paperwork.

Great sales service from,the team at Col Crawford KIA. Just bought a new model KIA Carnival…read morePlatinum for my wife. We were very happy with the whole process, as all promises were met or exceeded. Looking forward to trying out the service department.

**DO NOT BUY FROM THIS DEALERSHIP.** My wife and I purchased a brand new MG from Col Crawford in…read moreJuly 2022 with the addition of a tow bar on the car. The dealership did not have any cars in stock with a tow bar but assured us prior to the sale that they will organise to have it installed within 3 months time. We purchased the car and it took 2 years, countless emails chasing this up and finally notifying Col Crawford that we will be going to Fair Trading to finally have it installed. Not only that, our Satellite Navigation feature has never worked in the car which is still yet to be fixed and seems to be swept under the rug as everything has yet again fallen silent from them in getting it fixed. Col Crawford truly earns the title of untrustworthy car salespeople who will say anything to get a sale and will not follow through until Fair Trading is mentioned. Avoid this dealership at all costs. There are plenty of others out there to buy your car from.

Great customer service! Really impressed with how the team worked togther in getting me what I…read morewanted with my new car. They went above and beyond with care and customer satisfaction! Highly recommended :)