A word of warning to anyone considering an Acco Dispo tour…read more Acco Dispo shares on their own website "The first reservation of two-people minimum can choose the tour itinerary." Since our tour, they have added the clause "Some programs will require a minimum of 4 people." None of this is true. We were visiting the Loire Valley for only 1 full day, and were very intentional about the sights we wanted to see. After doing our research, we decided to book an Acco Dispo tour. We attempted to book on March 23, only to be told that they schedule their tours 1 month out. To be sure that we could choose the itinerary for our given date, July 16, we submitted our reservation at midnight on June 16. Acco Dispo responded, confirming our reservation for the desired itinerary. In the month leading up to our trip, other guests expressed interest in an alternate itinerary on July 16. So as to not lose this additional business, Acco Dispo changed the itinerary (despite guaranteeing that we would be able to choose the itinerary) and then poorly communicated the change in schedule. It wasn't until we had already departed for the day's activities and had left the pick-up point that we learned we would be visiting other sites. Our carefully planned and intentional holiday was ruined. We were entitled to a full refund as we didn't receive the experience that we paid for. Still, I attempted to compromise, and only requested a partial refund, as we did ultimately visit chateaux that day, just not the ones we had intended to see. Acco Dispo refused to refund any of our payment, and has kept the full amount for themself. Unfortunately, there seems to be few tour agencies in the Loire Valley offering a similar service to Acco Dispo, and thus they can run their business in such a dishonest, disingenuous manner. I encourage other tour operators to consider establishing a competing business and operate with honesty and principles. I also encourage anyone considering booking with Acco Dispo to use caution. While they say you can choose the day's itinerary, they may change it unexpectedly, thus ruining your carefully planned holiday. Acco Dispo will likely respond to this review, disputing these claims. I'm happy to provide our email correspondence as proof of everything I've shared here.

We had a wonderful time with Pascal of Acco-Dispo's mini van tour company we found through our Rick…read moreSteve's guide to France book. Pascal was very knowledgeable, not only about the chateaus in the area, but off the surrounding area past and present. We had a lot of good advice and special group rates to get tickets to each château. I can't say enough about the ease and enjoyment we found on this adventure through Amboise and the Loire valley.

Amazon FR: you have really disappointed me. I have been waiting for a product I ordered and it has…read morebeen a complete disaster!!! I received an email from Amazon confirming I would receive my boots on the 16th of November. Therefore, I waited at home on this day. In other words, I had to reschedule/shift my schedule so I would be home to receive the package on this day, ie the day Amazon confirmed it would arrive. However, Amazon came another day, not the day it said it would. So I called them and the Amazon rep. CONFIRMED TO ME and told me that she even spoke to the delivery person to CONFIRM once again that the boots would be delivered on the 16th of November. In the US, when Amazon confirms the product will arrive on that day, this is exactly what happens. If there is a delay, then Amazon is quick to send an update. I guess Amazon France does not understand how Amazon works. On the day Amazon said they were going to send my boots, instead they called me to tell me that in fact they were not going to send my boots, but that I needed to go and pick them up somewhere. In addition, I had to request that they actually send me an email with the address, this, after a rep. blatantly hung up on me. I have been an Amazon US customer since 2004 and never had a problem. To have an Amazon rep. hang up the phone on me when I am trying to figure out where the product I ordered is and why, after days, I have not received it, is unacceptable. NEVER AGAIN.