My cat had a UTI and stress that caused him to mark my carpet repeatedly, so I booked Citrus Fresh…read morefor their advanced pet treatment. There was a mix-up the first time and they did the basic pet treatment. But they came back, did the advanced (deeper) enzyme treatment I had originally booked, and refunded me for the hassle, which I really appreciated. Both times the techs were pleasant and efficient. I also appreciated that, prior to treatment, they used a black light to thoroughly assess the problem. One thing to know is that the smell can actually get worse for a few days after deep enzyme cleaning (which really surprised me!). Keeping the windows closed at first, then airing out, running two air purifiers on turbo, and vacuuming thoroughly really helped. Vacuuming is so important because it lifts leftover VOC particles that cause "ghost smell" even after enzyme treatment. I also used an odor powder (Rocco & Roxie) over the carpet, left it for 24 hours, then vacuumed again. Blocking off the area with aluminum foil and barriers helped stop my cat from re-marking the same spots too. In the end, Citrus Fresh helped me save my carpet. I'd recommend them -- just know to stick with it, ask for the advanced treatment and be patient if you have a tough pet mess like mine!

While looking for a premove in carpet cleaning service, this company was very responsive…read more I ended up booking via texts so I appreciate the simplicity of it. Pretreatment and spot details included. Service was timely and thorough. Probably another vacuuming would have been helpful. I vacuumed the next day and plenty of dog hair was picked up. Overall, would recommend and use them again.

Tim and Kendle came out today and did an outstanding job. They quoted me over the phone/text for…read morethree oversized rooms, and the price was very reasonable. What I appreciated most was that there was no up-charging when they arrived -- everything they said was included was actually included. We have pets, and they were fully prepared for that. No sales pitch for "extra" enzyme treatments -- they simply applied what was needed and got to work. Both of them were friendly, respectful, and completely professional from start to finish. 10 out of 10 would recommend. Great experience all around.

I chose this company based on reviews even though they were far and away more expensive than every…read moreother company. When the gentleman showed up in an unmarked car with a small machine he plugged into the wall, that should have been a clue. it doesn't even look as good as when I do it myself with my home carpet cleaner. usually when we have the carpets and upholstery done the house smells really fresh and clean. Everything smells the same. I no have to do it over again a week before we have a house full of people and we are out a lot more money than we should have been. Steer clear. This is NOT professional carpet cleaning.

Best carpet cleaning I have experienced so far. Scott came on time, got to work and left my rooms…read morelooking awesome. The process was painless, he moved furniture when needed, even got under the sofa and the bed. I highly recommend Scott for all your cleaning needs.

The very best Carpet cleaner in the business! Professional, courteous and detail oriented. We will…read moreuse his services again!!!

Brian was wonderful to work with. He was very communicative and was able to work the job within my…read moretime frame. He told me who would be coming out and when. Mario was the technician and he could not have been better. We had some pretty bad pet stains in our carpet and now our carpet looks brand new. I will definitely use Fiber Care when the need again arises ( and i am sure it will). Please do not hesitate to give them a call. You will regret it if you don"t.

Belive the reviews, my carpet and kitchen look amazing, I'm a grout freak and they did the best job…read moreever I've previously used another service 2x and 2x dissapointed I highly recommend Brian & his crew they're proffesional curtious and the work is simply amazing

Very responsive, courteous and professional! Did everything we asked for and even cleaned an extra…read morechair with little up charge. Good results.

Requested a carpet cleaning for my move out. Al was the best! His responses are timely and he was…read moreable to work with our schedule. The carpets look brand new! Looks better than when we moved in. I had a very positive experience. If I ever need a carpet cleaning again I know who to call!

Wanted to get some area rugs cleaned and found Mr. Steam to be the top result on Yelp. Sent a…read moremessage within the app and got a response within 15 minutes. I asked some more questions (also through Yelp) and was able to get all my questions answered promptly - and this was post business hours. Communication/Promptness = +1 Scheduling service online was a breeze. Even mentioned Yelp to get free deodorizing. Ease of Scheduling = +1 On day of service, I received 2 calls - one to let me know the technician was on the way, and the second when the technician was almost at my residence. Keeping me updated = +1 I explained what work I needed, and asked for some prices of additional items I was considering. Once I had decided on what I wanted cleaned, the technician got to work. He explained what he was doing, gave me some tips on keeping my rugs and carpets cleaned. Pricing = +1 (very reasonable, check online for average prices) I had my couch, dining chairs, three area rugs and bar chairs cleaned. Took the technician about a hour and a half and I didn't ever feel like he was rushing or doing a shoddy job. In the end I was happy with the outcome! Plus the free watermelon deodorizer.... Final Result = +1 (very happy) The process is simple - steam clean :) For larger areas they need a supply of water. Since I had rugs and chairs on two levels of my house, I was initially concerned, but they have an extra large hose in their truck, which can accommodate multiple level houses (2 in my case). I will definitely be using them when I need my rugs or carpet steam cleaned again. P.S. While I didn't use these services, they do spot cleaning treatments and help with pet odor removal too!

Stavon came to clean/condition our leather couch today, he was fantastic! He was right on time at…read morethe early end of the expected arrival window and so friendly. We purchased the couch used so it was dry + cracked, stained, etc. and now it looks AND feels soft as butter. It smells clean also. So glad we went with this company to clean our furniture, and would trust Stavon with any leather moving forward. We are high up in an apartment building which was an issue for some other companies, so this really worked out great.

Awesome service! They came out to do my 3 bedroom within 24 hours of calling them. The house is…read moresmelling great & the carpets are extremely clean. Eric was very friendly & responsive. Would recommend and will be using again.

Pro Star did an excellent job on our office condo - 3 offices and stairs. Another service cleaned…read morethe carpets 2 years ago but Pro Stars took out the pre-existing stains. We coordinated our schedules and were able to get the job done. Call Pro Star and you'll be very pleased!

They may do well with carpet &/or upholstery cleaning & *small* reconstruction of damaged portions…read moreof floor &/or walls, etc., but nothing else. The owner has shown himself to us to be conniving & dishonest, along with his "project manager", Robert Westcott.

Excellent experience - professional firm and people from phone scheduling through to arrival time…read morenotice and cleaning completion. Used to clean a mattress, a recliner, and a wing chair used in assisted living home to prepare for charity pickup. Nearly all stains and dirt were removed (only 1 very tiny spot remained on mattress). Items looked new again and the charity was glad to get.

Bentley provided great service, getting out stains that others could not. I would absolutely bring…read morethem back again. Highly recommend.

I had been looking to have my carpeted stairs cleaned and my giant u-shaped sectional done for a…read morewhile. I called and spoke with Patrick, he was very friendly over the phone and helped me setup a time and date. Patrick came out at the exact time of the appointment and was super professional and friendly. I have 2 sets of stair cases and the couch is white and has had life happen to it with stains I had tried to clean, but only spread and made it worse. Both the stairs and the couch look like they have been given new life and have been restored to how they looked when I first got the house and when I first bought the couch. I would highly recommend Patrick and Alex to anyone looking for these services. 10/10 will definitely be using them again in the future.