Do not come here! You will be overcharged and gaslit into paying way more than what was promised…read more I brought my cat in for a basic wellness check up and their website CLEARLY advertised first time visitors pay $25 for a basic wellness exam. When I tried mentioning it to the nurse that did intake she immediately brushed it off and mentioned the doctor will be in shortly. We get to the end of a very very basic exam, checking teeth, heart, weight, eyes tells she she's in good health and we go upfront to pay. They hit me with a $50 fee for the exam which I clarified about the deal and they just didn't care. I pulled up their OWN website and read them the deal and they still didn't care. I told the girls at the front desk that I felt this was a bait and switch and extremely dishonest, and they smiled at me and said "restrictions apply" and that "we know it's confusing we've asked corporate to change that" so that tells me I'm not the first person this has happened to. Cool, if you're business wants to do bait and switches and be dishonest to new clients then I won't ever be doing business with you again, and I'll personally do my part to get the word out that you're robbing people point blank. That's not how you give good service, that's not how you treat customers, shame on all of you

Took my dog in for a suspected blockage as my regular vet was booked up for the day. I had already…read morehad X-rays from a day before and I know he got into something. Dr. Gill comes back and recommends a set of X-rays, and a full blood workup ($$). I agree, but ask the vet tech to run the x-ray first to rule out the obvious and hen run the blood. She says sure, no problem. Then comes back 10 minutes later and tells me it'll be 30 minutes before the blood tests are done. I confirm, yes they drew and the Dr "thought it best to run both". OK, first strike. So I go sit in my car waiting the allotted time with my sick puppy. I get a call about 25 minutes later, asking if I plan to come back in for the results. I said, I'm in the parking lot. Kind of rude, so second strike. Then the Dr goes over his results, and tells me that next options are a barium test $$, Ultrasound $$$, or exploratory surgery $$$$. Before I decide, I ask her why she ordered the blood work before we had a chance to review the X-rays. She then lies to my face, and tells me she "came out to talk to me, but I was gone." Third and final strike. No way they're touching my puppy! So I pay, and ask for a copy of my records and mention my disappointment to the woman at the counter. I simply state I'll pay, but I need a copy of my records for the next vet in case of an emergency and I won't be coming back because of what just happened. Another tech comes up and asks what's wrong; she tells her "oh, he's mad we ran the blood without asking him"! I offer, no, I'm just disappointed. She doubles down, oh he's just mad". How rude, I wasn't mad - but I sure am now. Please, do yourself and your fur baby a solid. Go anywhere but here. They don't care about pets, they care about money. And lack even simple, common, human decency. And to top it off, maybe they could spend a little more time cleaning the rooms between patients.

Great place for dogs! Macey is a big dog with little health problems. She is apprehensive with vets…read morebut the place is calm and friendly!

Dr. Ast and the staff are very caring and professional with my pets needs and my concerns…read more Wouldn't go any where else. Keep up the GREAT work!

They Wrote a prescription for flea and tick treatment for my dog. Tried to fill the prescription…read moreafter some time had passed, pharmacy only had a treatment for a shorter time span, contacted this business who would not modify the prescription without seeing my dog again. Not reasonable. Very dishonest. Will not visit again.

Cannot say enough wonderful things about the staff at Advanced Veterinary Medical Center! I am from…read moreout-of-state so needed to find a local vet for my French Bulldog. Not only did they get me in quickly, which is amazing for a new client, but they have gone above and beyond! They have never made me feel rushed when I was there. They will talk with me, answer all my questions, and provide details quotes and options for all care. When my Frenchie was there for day surgery, they called and kept me up-to-date throughout the day and discussed everything with me before moving forward. They also took the time to ensure I had everything I needed for her post-surgery care, including how to administer meds, before I left. They have truly made me feel valued and that they care about my dog. What an absolutely amazing environment! I feel very fortunate to have found them.

I really like this vet, both doctors and the staff are very nice and don't rush you. They're also…read morenot super busy so you can always squeeze in at a time convenient to you. We've been using them for 8 years now and enjoy having them so close. Only positive critique would be the building is a bit older but that's doesn't bother me.

From the owner: Companion Care Veterinary Hospital, your trusted vet in Farmington Hills, MI, offers a range of…read moreveterinary services and care for dogs and cats, prioritizing the well-being and health of cherished pets. Comprehensive medical treatments, preventive protocols, and personalized attention are provided by an experienced team, catering to the unique requirements of each animal. Employing advanced medical technologies and a compassionate approach, various health issues are addressed to ensure utmost comfort. Services encompass routine check-ups, dog and cat vaccinations, diagnostics, and tailored treatment plans, all aimed at enhancing pets' longevity and contentment, while nurturing a profound sense of owner trust.

Poor Customer Service…read more Please be advisement d unless you know the diagnosis of your pet problem don't take them to Orchard Maple Animal Hospital. I took my dog there and informed them he had stomach problems with (TMI) diarrhea Dr.Schumer Prescribed him medication for that symptom. Aftergiving him all the medication he still had the problem. I had taken him to be groomed and the technician told me he had an ear Infection. This all took place in within two weeks. I called the hospital back and was told they only treat symptoms and don't look any further. I paid $150.00 but they refused to see him again without another ofc visit cost.

We needed our pup vaccinated in order to cross the border so we were able to get an appointment…read morelast minute. The staff contacted our veterinarian in Southern California to get her records plus I brought what we had too. Very friendly from start to finish! Not only did we get the proper vaccination, we also got motion travel pills to help keep her calm and relaxed while riding in the car. The facility was clean and the exam room was wiped down prior to us entering. It's nice to have a clinic close by for those unexpected emergency visits. The staff were all friendly, professional and cared about our Ms Vangie.

Thank you very much. Your staff is wonderful. They're very friendly, helpful, and…read moreknowledgeable. If I were staying in Michigan, your clinic without a doubt would be my first and only choice for any vetting that my kitties would ever need! They were exactly on time. They explained everything they were doing while they were doing it. My kitties were so relaxed and I was so relieved. If I could give more than 5 stars I would without hesitation. Sincerely Moira Martinchek

There are literally no words for how much Dr. Andrea means to me. Literally has went way beyond…read moreanything I could even ask for. This was a few years ago so I don't know what services Dr. Andrea is offering right now but she used to come to my house for at home vet visits because my cat was a scaredy-cat. Oh my gosh her and her amazing staff's love, care and compassion made a difference in my life whenever my cat needed serious help or just a check up they treated Doogie and I like family. I was in school and scraping for cash and I could not believe how well priced she was and the best vet I ever had (seriously.. thank you Dr. Andrea). I'm a nurse now and I find myself at the bedside still talking about how much Dr. Andrea (that's what i call her) meant to me and how much she did for me emotionally by going above and beyond when it was time to say bye to my best bud Doogie. I would expect "a vet" to be a service I pay for. No.. she was my angel when I needed nothing more in the world!!!! The anniversary of my Doogie passing, it will actually have been five years tomorrow, I think that's why these thoughts bubbled up... much to my surprise I don't get sad when I think that the anniversary of him passing is coming up probably because it was as peaceful and beautiful as it could've been. Xoxo to you and your AMAZING staff!! I will always be grateful for you!

My cat is ancient, has teeth/gum issues and was losing weight rapidly…read more The staff at Burrwood were gentle and kind. They took care of my old man in the best way they could and even showed me the costs upfront and were not afraid to suggest that if I needed to go elsewhere for price concerns, that they understood. My reason for a 4 star is simply that they're not labeled as an Urgent Care, nor was that said to me when they were recommended via another popular vets office in Ferndale...and its also just not in plain sight. Still, Dominque as well as the rest of the staff we encountered, were the kindest, most gentle people to talk to throughout an anxious ordeal for a furry-loved one. Thank you, thank you for taking such good care of us.

It's incredibly hard to find a good vet these days. Almost as hard (if not harder) than finding a…read moregood doctor for yourself. We were fortunate enough to not have to experience any bad vets before finding doctor alex and his team. By far the most amazing experience we've had with a vet. He even sits on the floor to be in line with the dogs he sees!!! Who does that?! Haha. So thankful for Dr Alex taking care of our baby as if it was his own. Can't thank him enough for what he does! Highly recommend Burrwood and their team. They are truly something special and a rare breed of doctors and team. love you guys!

I visited them yesterday for my kitten's initial appointment, choosing this clinic based on…read morepositive reviews. Having owned pets all my life and worked with many local veterinarians, I was very impressed by their professionalism and welcoming approach from my first call. The office staff was wonderful, and the veterinarian was exceptionally kind and honest. There were no unnecessary upsells or additional appointments, and I received helpful tips to save on care. I'll bring all my pets here in the future.

It can be challenging to find a vet with quality service that isn't price gouging their customers…read more I came here same day due to my dog's sebaceous cyst rupturing. They were professional, courteous, and knowledgeable. I appreciated that they were extremely transparent about costs and different treatment options. I've only been here once, but based off of that experience, I highly recommend this place.

This used to be a good animal hospital. They have changed so much. I believe the biggest problem is…read morethe owner. He has gotten an attitude as their practice has grown. He can be rude and uncaring. I have also noticed that he seems to prefer dogs over cats. I don't feel like veterinarians should feel this way but it's noticeable. Also, the staff of doctors used to be consistent but then there seemed to be a quick turnover. The new doctors are subpar. I had lost one of my cats who had been a patient there for quite a while and when he passed, I didn't receive a card or anything from the office. Small thing but important for pet owners. A few weeks later my other cat all the sudden couldn't stand on one of her paws and kept falling over so I made a makeshift cast for it to help give it support. I took her to the vets the next day and the vet, I don't remember her name, but she was African American. She asked me if I made that cast and I said yes. She said you did a good job. She then informed me that my cat had Cancer. What? When did this happen? I was of course devastated especially after just losing my other cat just weeks before. She says just take her home. No ideas for care nothing. She hands me the cat back and I say aren't you going to wrap her leg up again to help her stand. She says it doesn't matter anyway. It won't make a difference. I said are you crazy would you not want the doctor to wrap your leg if you couldn't walk? So cold hearted. I was done !!! never went back. Went to another vet ASAP. Also, what kind of vet has poisonous flowers right outside their entrance to the office? Insane! STAY AWAY FROM HERE!

They gotten so expensive 1100 for a puppy to be fixed is outrageous. Found a more reasonable vet…read morethat was almost a third of their price and they were super nice.

I knew I was in the right place the minute I walked in with my welshie…read more I came for a consult with the Oncologist (Dr. Kozicki). Rose was compassionate and thorough with her intake. After Dr. Kozicki examined Bailey she came in and explained the type of cancer she has. Unfortunately, Bailey is not a candidate for treatment, however, Dr. prescribed an anti inflammatory which I gave last night and today she is peppy and her eye is not as swollen. all I want is her to be comfortable with her remaining time with us and I appreciate the kindness and knowledge of Dr. Kozicki. Thank you to all of the staff who was involved with Bailey yesterday (7/22/26). Bailey's mom Sharon Roberts.

I brought my dog to BluePearl Pet Hospital during a very difficult time, and unfortunately the…read moreexperience added to the stress. When I arrived, I was not greeted and had to approach another staff member for assistance even though they were not occupied. Throughout the visit, communication from the veterinarian felt cold and lacked empathy. When I asked what they would recommend if it were their own pet, I did not receive a clear or helpful answer. During one of the most difficult moments, while we were grieving and saying goodbye, the demeanor in the room felt inappropriate and not aligned with the seriousness of the situation. When we returned with our other dog to say goodbye, we were allowed to spend as much time as we needed, which I appreciated. However, we were given a final price in the room that later increased at the register, which was frustrating and added confusion during an already emotional time. We also experienced another unwelcoming interaction at the front desk, where I had to repeat myself to be acknowledged. I understand emergency clinics are busy, but compassion, clear communication, and consistency matter, especially in end-of-life situations. Based on my experience, the customer service was poor, and I did not feel supported during a very emotional time.