Do not come here! You will be overcharged and gaslit into paying way more than what was promised…read more I brought my cat in for a basic wellness check up and their website CLEARLY advertised first time visitors pay $25 for a basic wellness exam. When I tried mentioning it to the nurse that did intake she immediately brushed it off and mentioned the doctor will be in shortly. We get to the end of a very very basic exam, checking teeth, heart, weight, eyes tells she she's in good health and we go upfront to pay. They hit me with a $50 fee for the exam which I clarified about the deal and they just didn't care. I pulled up their OWN website and read them the deal and they still didn't care. I told the girls at the front desk that I felt this was a bait and switch and extremely dishonest, and they smiled at me and said "restrictions apply" and that "we know it's confusing we've asked corporate to change that" so that tells me I'm not the first person this has happened to. Cool, if you're business wants to do bait and switches and be dishonest to new clients then I won't ever be doing business with you again, and I'll personally do my part to get the word out that you're robbing people point blank. That's not how you give good service, that's not how you treat customers, shame on all of you

Took my dog in for a suspected blockage as my regular vet was booked up for the day. I had already…read morehad X-rays from a day before and I know he got into something. Dr. Gill comes back and recommends a set of X-rays, and a full blood workup ($$). I agree, but ask the vet tech to run the x-ray first to rule out the obvious and hen run the blood. She says sure, no problem. Then comes back 10 minutes later and tells me it'll be 30 minutes before the blood tests are done. I confirm, yes they drew and the Dr "thought it best to run both". OK, first strike. So I go sit in my car waiting the allotted time with my sick puppy. I get a call about 25 minutes later, asking if I plan to come back in for the results. I said, I'm in the parking lot. Kind of rude, so second strike. Then the Dr goes over his results, and tells me that next options are a barium test $$, Ultrasound $$$, or exploratory surgery $$$$. Before I decide, I ask her why she ordered the blood work before we had a chance to review the X-rays. She then lies to my face, and tells me she "came out to talk to me, but I was gone." Third and final strike. No way they're touching my puppy! So I pay, and ask for a copy of my records and mention my disappointment to the woman at the counter. I simply state I'll pay, but I need a copy of my records for the next vet in case of an emergency and I won't be coming back because of what just happened. Another tech comes up and asks what's wrong; she tells her "oh, he's mad we ran the blood without asking him"! I offer, no, I'm just disappointed. She doubles down, oh he's just mad". How rude, I wasn't mad - but I sure am now. Please, do yourself and your fur baby a solid. Go anywhere but here. They don't care about pets, they care about money. And lack even simple, common, human decency. And to top it off, maybe they could spend a little more time cleaning the rooms between patients.

I would like to thank Dr. Carron and Dr. Ast for going out of their way while caring for all 3 of…read moreour pets. Both are very caring to our pets and are very caring. Mary Jo and Pauline Greer

Great place for dogs! Macey is a big dog with little health problems. She is apprehensive with vets…read morebut the place is calm and friendly!

They Wrote a prescription for flea and tick treatment for my dog. Tried to fill the prescription…read moreafter some time had passed, pharmacy only had a treatment for a shorter time span, contacted this business who would not modify the prescription without seeing my dog again. Not reasonable. Very dishonest. Will not visit again.

Great staff working to keep our cat, Fergie healthy! Very kind and attentive! She started doing…read morebetter right after our visit!

I really like this vet, both doctors and the staff are very nice and don't rush you. They're also…read morenot super busy so you can always squeeze in at a time convenient to you. We've been using them for 8 years now and enjoy having them so close. Only positive critique would be the building is a bit older but that's doesn't bother me.

From the owner: Companion Care Veterinary Hospital, your trusted vet in Farmington Hills, MI, offers a range of…read moreveterinary services and care for dogs and cats, prioritizing the well-being and health of cherished pets. Comprehensive medical treatments, preventive protocols, and personalized attention are provided by an experienced team, catering to the unique requirements of each animal. Employing advanced medical technologies and a compassionate approach, various health issues are addressed to ensure utmost comfort. Services encompass routine check-ups, dog and cat vaccinations, diagnostics, and tailored treatment plans, all aimed at enhancing pets' longevity and contentment, while nurturing a profound sense of owner trust.

Poor Customer Service…read more Please be advisement d unless you know the diagnosis of your pet problem don't take them to Orchard Maple Animal Hospital. I took my dog there and informed them he had stomach problems with (TMI) diarrhea Dr.Schumer Prescribed him medication for that symptom. Aftergiving him all the medication he still had the problem. I had taken him to be groomed and the technician told me he had an ear Infection. This all took place in within two weeks. I called the hospital back and was told they only treat symptoms and don't look any further. I paid $150.00 but they refused to see him again without another ofc visit cost.

Seek other vet care. I called them and they were not easy to communicate with what so ever.read more

Thank you very much. Your staff is wonderful. They're very friendly, helpful, and…read moreknowledgeable. If I were staying in Michigan, your clinic without a doubt would be my first and only choice for any vetting that my kitties would ever need! They were exactly on time. They explained everything they were doing while they were doing it. My kitties were so relaxed and I was so relieved. If I could give more than 5 stars I would without hesitation. Sincerely Moira Martinchek

There are literally no words for how much Dr. Andrea means to me. Literally has went way beyond…read moreanything I could even ask for. This was a few years ago so I don't know what services Dr. Andrea is offering right now but she used to come to my house for at home vet visits because my cat was a scaredy-cat. Oh my gosh her and her amazing staff's love, care and compassion made a difference in my life whenever my cat needed serious help or just a check up they treated Doogie and I like family. I was in school and scraping for cash and I could not believe how well priced she was and the best vet I ever had (seriously.. thank you Dr. Andrea). I'm a nurse now and I find myself at the bedside still talking about how much Dr. Andrea (that's what i call her) meant to me and how much she did for me emotionally by going above and beyond when it was time to say bye to my best bud Doogie. I would expect "a vet" to be a service I pay for. No.. she was my angel when I needed nothing more in the world!!!! The anniversary of my Doogie passing, it will actually have been five years tomorrow, I think that's why these thoughts bubbled up... much to my surprise I don't get sad when I think that the anniversary of him passing is coming up probably because it was as peaceful and beautiful as it could've been. Xoxo to you and your AMAZING staff!! I will always be grateful for you!

My cat is ancient, has teeth/gum issues and was losing weight rapidly…read more The staff at Burrwood were gentle and kind. They took care of my old man in the best way they could and even showed me the costs upfront and were not afraid to suggest that if I needed to go elsewhere for price concerns, that they understood. My reason for a 4 star is simply that they're not labeled as an Urgent Care, nor was that said to me when they were recommended via another popular vets office in Ferndale...and its also just not in plain sight. Still, Dominque as well as the rest of the staff we encountered, were the kindest, most gentle people to talk to throughout an anxious ordeal for a furry-loved one. Thank you, thank you for taking such good care of us.

It's incredibly hard to find a good vet these days. Almost as hard (if not harder) than finding a…read moregood doctor for yourself. We were fortunate enough to not have to experience any bad vets before finding doctor alex and his team. By far the most amazing experience we've had with a vet. He even sits on the floor to be in line with the dogs he sees!!! Who does that?! Haha. So thankful for Dr Alex taking care of our baby as if it was his own. Can't thank him enough for what he does! Highly recommend Burrwood and their team. They are truly something special and a rare breed of doctors and team. love you guys!

Great listening totally nailed treatment! Cat people and…read moredid not waste time on unnecessary diagnostics

Dr. G is just wonderful. We had our cat spayed, she was in heat, and they didn't even charge me the…read moreextra $65 for that. They are so attentive and really explain procedures and recovery well. Her incision healed so quickly and was perfectly clean. They have a very friendly staff that answers phones and schedules, and it's a very convenient location. They have been in business for years, and I've been coming tot hem since I was a kid with my parents' pets. They are not pushy about getting "extras" and everyone is very accommodating. They are busy, but will take the time with you and your pet. Clean and organized; a great veterinary office.

Beyond impressed…read more Initially it was a grim outcome for my dog as she was diagnosed with Cervical IVDD. After weeks of pain with no improvement and seeing other vets I was referred to Dr. MacDonell for treatment. From The moment we arrived at this clinic we felt a level of compassion and priority unlike any other vet I have ever been to. I could literally cry writing this. In only 3 acupuncture treatments my dog went from needing surgery to what seems like her previous puppy like self. It has been absolutely amazing to witness the healing from this therapy. This clinic and doctors will make you feel like you MATTER! Not just a time slot on their appointment board. The front desk and vet techs go above and beyond. Checking you out for services in the room, making sure you're comfortable and have everything you need. Everyone is positive and smiling. I will never go anywhere else again. Dr. MacDonell saved my girls life!!

This used to be a good animal hospital. They have changed so much. I believe the biggest problem is…read morethe owner. He has gotten an attitude as their practice has grown. He can be rude and uncaring. I have also noticed that he seems to prefer dogs over cats. I don't feel like veterinarians should feel this way but it's noticeable. Also, the staff of doctors used to be consistent but then there seemed to be a quick turnover. The new doctors are subpar. I had lost one of my cats who had been a patient there for quite a while and when he passed, I didn't receive a card or anything from the office. Small thing but important for pet owners. A few weeks later my other cat all the sudden couldn't stand on one of her paws and kept falling over so I made a makeshift cast for it to help give it support. I took her to the vets the next day and the vet, I don't remember her name, but she was African American. She asked me if I made that cast and I said yes. She said you did a good job. She then informed me that my cat had Cancer. What? When did this happen? I was of course devastated especially after just losing my other cat just weeks before. She says just take her home. No ideas for care nothing. She hands me the cat back and I say aren't you going to wrap her leg up again to help her stand. She says it doesn't matter anyway. It won't make a difference. I said are you crazy would you not want the doctor to wrap your leg if you couldn't walk? So cold hearted. I was done !!! never went back. Went to another vet ASAP. Also, what kind of vet has poisonous flowers right outside their entrance to the office? Insane! STAY AWAY FROM HERE!

I knew I was in the right place the minute I walked in with my welshie…read more I came for a consult with the Oncologist (Dr. Kozicki). Rose was compassionate and thorough with her intake. After Dr. Kozicki examined Bailey she came in and explained the type of cancer she has. Unfortunately, Bailey is not a candidate for treatment, however, Dr. prescribed an anti inflammatory which I gave last night and today she is peppy and her eye is not as swollen. all I want is her to be comfortable with her remaining time with us and I appreciate the kindness and knowledge of Dr. Kozicki. Thank you to all of the staff who was involved with Bailey yesterday (7/22/26). Bailey's mom Sharon Roberts.

I brought my dog to BluePearl Pet Hospital during a very difficult time, and unfortunately the…read moreexperience added to the stress. When I arrived, I was not greeted and had to approach another staff member for assistance even though they were not occupied. Throughout the visit, communication from the veterinarian felt cold and lacked empathy. When I asked what they would recommend if it were their own pet, I did not receive a clear or helpful answer. During one of the most difficult moments, while we were grieving and saying goodbye, the demeanor in the room felt inappropriate and not aligned with the seriousness of the situation. When we returned with our other dog to say goodbye, we were allowed to spend as much time as we needed, which I appreciated. However, we were given a final price in the room that later increased at the register, which was frustrating and added confusion during an already emotional time. We also experienced another unwelcoming interaction at the front desk, where I had to repeat myself to be acknowledged. I understand emergency clinics are busy, but compassion, clear communication, and consistency matter, especially in end-of-life situations. Based on my experience, the customer service was poor, and I did not feel supported during a very emotional time.