Hiring Caroline to be our relocation agent in Brussels was one of the best decisions we made this year. She is smart, organized, knowledgeable, professional and just plain likeable. And, bottom line is, she made our move to Brussels a lot less stressful. Our family of four moved here from the US and needed to find a house to live and figure out a lot things about moving to Brussels, like registering with the local Commune (Brussels has 19 Communes, which are like a little cities, each with its own city hall and trash/recycle system etc). After communicating via emails about what sort of house we're looking for, in which neighborhoods (we had a bit of head start on which neighborhoods we want to live since my husband has friends who could advise us), she told us we'll be seeing about 10 houses during our pre-move visit (which we had planned about 2 months ahead of our move). When we check-in to the hotel, we found a "welcome" package waiting for us, which included the information about the places we'll be seeing. And the next morning, she came to the hotel to get us (ontime!) and drove us to all the houses. Honestly, we were a little skeptical when she told us that we will find a house we'll want to rent during that one day of tour but, sure enough, we found a house that we really liked (and that we ended up renting). It's worth noting that she had to make and coordinate appointments with several different real estate agents to show us these homes in one day, a task that would have been very difficult for us to manage from the US, even if we have conversational French (which we don't). Then there's the negotiation of the lease agreement. Caroline was immensely helpful not only as our advocate in the process but also was able to counsel us on what terms are typically open to negotiations and what are not. We even needed Caroline help with making the deposit after the signing the lease agreement because she had to track down the homeowner (who lives out-of-country but was in Brussels for a few days for work) to get his signature to create a special bank account for holding the deposit. Another example of how helpful Caroline was is in connection with registering at our local commune after our family came to Brussels. She went to the commune office early, even before the office opened, so that we could be the first in line by proxy. And the office worker handling the registration spoke very little English so the entire process would have been a complete nightmare if Caroline wasn't there with us. There are so many big and little ways that Caroline helped us since and before we moved here that the fee that we paid her is more than reasonable. In fact, I still email her with questions regarding the various puzzling aspects about Brussels and Belgium in general and she's always kindly answered all my inane questions. I highly recommend Caroline if you need any help with your relocation to Brussels. read more