I have been taking my dog Teddy to Poplar Ani.al for several years now. They do a great job taking…read morecare of Teddy. We go regulary for shots and checkups. I have really liked every doctor that Teddy was evaluated by. They spend the time to talk to you and explain what is going on. They make reccommendations and provide options and they never pressure you to get something done. Staff is ways nice and they take good care of Teddy. If I call in a prescription it will be waiting at the desk. They send reminders which I appreciate. I purchased their version of pet insurance. Essentially it allows you to pay a monthly payment so those $400 visits don't hurt so bad. I thought I would try it for one year to see if it is of benefit. We shall see. I recommend Poplar Animal Hospital. I hope you like it as much as I do.

My Husband and I went here for our dog. The vet tech and veterinarian were amazing and so sweet…read more They were able to provide great information about our dogs condition and she has been doing so much better since we have seen them. 10/10 recommend

Refused to fill a Rx 3 times with no communication. Insisted that I come in and spend 300$ for a…read morephysical my animals don't need. They need their meds and with holding them has caused them to suffer. These people should not have a license - straight up willfully choosing harm over care. I will tell everyone I know to avoid this place and I will be posting to every social media account about I have to warn others about this place. I'm also looking into reporting to local oversight officials and the BBB. Absolutely disgusting behavior from a place I trusted to be in an ally in my animals health and safety.

Me and my family have been using them for years with multiple multiple dogs. Friendly staff who's…read morealways taking good care of us and their pricing is always been good for us.

Worth EVERY penny. Can't express that enough. 100% top notch care and every staff member there…read moreseems to be REAL animal lovers. Worth visiting just to say hi to Sir Chuck!

Amazing dr's & staff Dr Presley has been I Brooklyn dr since she was 12weeks old . They might be a…read morelittle expensive but it's all well worth it. Omg can't say enough about the staff...knowledgeable professionals make Brooklyn feel comfortable... we love us some Dr. Presley.

Dr. Karla at Whiskers and Paws is truly exceptional. I…read morecannot say enough wonderful things about the care my 19-year-old cat, Goldie, received from Dr. Karla and her team. From the very first conversation, Dr. Karla was compassionate, patient, and incredibly thorough. She took the time to explain everything clearly, answered every question without rushing, and treated Goldie with such gentleness and respect. Goldie required a dental procedure that felt overwhelming given her age, but Dr. Karla's expertise and calm reassurance gave me complete confidence. The procedure went smoothly, and Goldie is already home, comfortable, and even eating -- which speaks volumes about the quality of care she received. What also truly stood out was how fair and reasonable the pricing was compared to other veterinary practices in the area. Exceptional care is often paired with overwhelming costs, but Dr. Karla provides top-tier, thoughtful veterinary medicine at a price that feels honest and accessible -- which means so much to pet owners, especially those caring for senior animals. Most of all, Dr. Karla truly listens. She understands how deeply we love our pets and treats them like the family members they are. I never once felt dismissed or brushed off -- only supported and informed every step of the way. If you are looking for a veterinarian who is knowledgeable, compassionate, and genuinely devoted to animal well-being, I wholeheartedly recommend Dr. Karla and Whiskers and Paws. We are so grateful to have found her. -- Amber

This visit was very disappointing....offered vaccinations at a decent price, however, you must wait…read morein your car and be at the mercy of the vet being on time and managing time effectively which was not the case today. After waiting in the car for over 40 minutes, a call was made to confirm both dogs and what they needed. The tech even told me she didn't know how much longer because the vet arrived late. Once I heard that, I decided to leave and go elsewhere. While waiting in the car, I went on Yelp and noticed other people complaining about the same issues as mine. Walk-in clinics are great, and I have used them especially for vaccinations but in this case, waiting in the car and being at the mercy of a person who isn't very efficient is not saving money or time. I would advise to do your homework and find a vet who is reasonable with charges, and cares about people and pets, especially with waiting.

Dr. Tanner did an amazing job on our Milly! Highly recommend them very good communication and you…read morecan tell they care. Ben is also a ray of sunshine! We really can't thank you enough for your help team!

Love this place for my doggies! After a very bad experience at another office, this crew fixed…read moreeverything and continue to impress me with each text, call & visit we have!

The best. The staff at Birkdale were built for this job! We took our dog, Bert, for a checkup and…read morethey were so thorough and kind.

Was treated very poorly this week when calling on my animal's care. Took 2 days for a call back and…read morestaff was very rude when I had questions.

The vet techs are all incredibly attentive to the pets and always super friendly! Have never had a…read morebad experience at this vet and have been using them for 3+ years. They take great care!

They treat my doggie like family and always remember him so well! I've been going here since 2019…read moreand have had a great experience every time.

Haven't been here much since their ridiculous COVID policies (long story) had me tread elsewhere…read more Came back for a routine update to a vaccination and forgot my wallet at home, unexpectedly. They try to upsell you on all kinds of things to get you to pay more, including now they apparently will not do a vaccination without a wellness exam (cha-ching), which involves nothing more than a 2 minute examination and asking a couple questions. For almost $100!!! Not a big deal overall, so I'll just pay over the phone, right? Not this place, some crazy eyed lady literally shut the exam room door in my face and threatened to call the police because I calmly said I'd gladly pay over phone when I returned home. Have always paid them without issue, but no she wanted to immediately escalate a non-issue. Crazy eyed lady said my only choices were to get someone else to pay or they hold my dog hostage? What Bolshevik madness is this? Great way to treat your customers a$$€holes. Never again.

They terminated me as a client because I questioned their decisions. This is a first. I asked why…read morethey charge 250% on a drug and then why they did not suggest the treatments they later offered me only after calling and questioning them as my dog was showing signs of pain. What is worse, my dog is in pain and was going to have an operation done there and now I am at square 1 with an injured dog. This is quite telling in my opinion. Beware everyone.

Was 13 years at South Ridge Vet in Kannapolis and loved the vets there and staff. Bought by…read moreBanfield and it is now HORRIBLE and the vets we loved are no longer there (understandably!). You pay ALOT of money up front for very little coverage when something happens and then they hold you until you pay the contract (yearly) off before they allow you to transfer from them. BAD! Met Dr. Uekele and Team here. AWESOME! I felt at home right away. They are a newer staff currently, but all very warm and willing to do whatever to accommodate our fur babies (and we have 4 rescues). The vet technicians are extremely knowledgeable and offer many different options for our then stressed feline and they all helped once home and we are good now. Was able to get 3 cats in on an emergency for rabies shots so that we could adopt a puppy from a local foster who required updated vaccines...Banfield would not release our records and we couldn't put our hands on the tags, Dr. Uekele said bring them in and a tech would give the shots and we can work from there...Now we are a happy family with 3 felines and 1 canine. I also got wind that they will be adding to their staff shortly with a Vet that is absolutely as amazing as Dr. Uekele and we are super excited about this. About 5 months ago we had to say good bye to our 13 year old Golden Retriever, husband's first ever dog and the dog that grew up with our kids. It is always hard to say good bye and the loss is real!!! Dr. U gave us an extra year by helping us understand what she may have going on and allowing us to make the decision to chose treatment or let her go, giving us all the options in detail. It was a devastating day to say the least, but the staff and Dr. U never left our side throughout the process...Can't say enough about that and how much it matter to us, especially my husband. I have read many of these reviews and it saddens me because I've seen first hand how they care about your pets. Dr. Ueleke is now the NEW owner of ACC. He is working hard to make sure that owners and their babies are taken care of with empathy and patience and more than that, good veterinary care! Anytime a business changes hands, some staff depart, new staff steps in and change can create a little bit of chaos and folks don't always like change. But please I ask that you give them another chance. Privately owned vet clinics are a dying breed, many have now been gobbled up into the huge corporations such as Banfield. I could have stayed there, paid my 1000.00 a year contract fee for normal pet care (included 1 annual visit, vaccines and that was it!) and not been able to see the same vet twice. I care much more for my pets that to do that. I've seen some of the comments about the costs here as well, like I stated above, 1000.00 or more a year for a contract of care (no choice, you had to accept this) and currently for all I've had done with Dr. Ueleke and Team, I am not even CLOSE to this amount over 2 years now. How much is the care for your pet worth to you and better yet, WHAT ARE YOU GETTING FOR WHAT YOU ARE PAYING FOR????? Banfield won't work with you, but clinics like ACC will! Please give them a second chance. I promise you won't be disappointed.

The staff and doctors are wonderful! I followed Dr. Altman from South Ridge and found that Dr…read more Ueleke was just as great. I have a dog with epilepsy that requires medication and monitoring. wonderful service every time I've been.