I've been seeing Dr. Maselli for many years. She is thorough and takes time listening to any concerns.

The best of the best! I believe Dr. Andrea Richmond-Mart saved my life and I am forever grateful for her quick response to a problem that I had for years! I was passed along, having test after test with no diagnosis except for endometriosis. Basically, told lots of women have it manage and live with it. I moved to South Carolina found Dr Richmond-Mart and with a week and a half I was diagnosed, in for tests, results back and in for surgery. Discovered a mass and early-stage Endo Cancer. Had Laparoscopy surgery for a total Hysterectomy. Went home the same day, The Dr and her assistant Brandy could not have been more caring and supportive. I feel better than I ever have, and it is all because of this Doctor, her team and the office I was smart enough to chose. Thank you to Dr Richmond-Mart, Brandy and the entire surgical team for giving me my life back. read more

Billing issues- which they won't help rectify even when your insurance company calls them direct to Tell them the coded wrong. So they expect you to pay when all they need to do is code it right to have the insurance company pay. Nurses not friendly at all and are a shit show Make you pay up front Proscribe you meds for conditions you don't have- confirmed by 5 other doctors at the hospital Had severe swelling ( asked about at apt) and never diagnosed preeclampsia- had to be rushed to MUSC 3 days later You will wait hours for your apt Ultrasound machine is outdated and quality horrible Had to speak to the manager on 3 occasion due to the rude staff Do not go here if you care about your health! read more

SCAM ARTISTS!!!!!! FACT: They make you pay up front before delivery. When I got my EOB, it showed I should have paid MUCH less than I did... after 3 phone calls I got them to admit I had a credit of $1,600...... "you're supposed to call and ask if you have a credit" FACT: They will cancel you appointments & act like it was your fault. Happened twice. Pulled up confirmation voicemails both times, receptionist was dumbfounded. FACT: Nurses don't call you back. Ever. After finally talking to a manager about this, and making an appointment to show her my phone with zero missed or accepted calls back, she conveniently was out of the office, and never returned any more of my calls. FACT: I'm still waiting on that reimbursement check. Good luck. read more

run ! run! run! please go anywhere but carolina ob gyn... as a ex-employee with integrity, i could only work for them a few weeks...it is a shame that the state of south carolina does not - did i say not oversee private practices---if so they would close carolina ob-gyn down for good...it is just a matter of time before a patient gets real sick or injured.. you can see the rust on instruments that the doctors use.. the stainless steel speculum are ran through a dishwasher for cleaning at the end of the day...toothbrushes are used to clean before loading them in the dishwasher.. this is all wrong.... it is all about the money.... please please go to a hospital system that is mandated by jaco.... i hope that saves a woman's life here in south carolina... read more

Carolina OB/GYN - RUST ON EQUIPMENT - Obstetricians & Gynecologists Near Me - Murrells Inlet, South Carolina

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First time and it was a success. Friendly and helpful staff. Facility is clean and well furnished. Staff is prompt and on time with no waiting which is such a blessing. Really thankful we will be working with these doctors. Staff were helpful making sure we received cheaper rates by paying up front and day of treatments. We would definitely recommend. read more

I LOVE Dr Masselli and she is the best Dr that I have had. BUT the women who work in the office (the 2 that sit at sign in window excluded), from billing to appointment confirms, to the office mgr, are the nastiest bunch of people you will encounter. They will speak down to you, send bills that are incorrect by more than $800 and treat you like you are inconveniencing them when you call to inquire. Speaking to the office mgr about the rudeness of other staff only produces the same level of impatience and refusal to listen to the concerns of the patient proving that the attitude comes from the top down. The doctors in this office should be ashamed of the level of service received from the rest of their staff. read more

I have been going here for a few years. First of all, they add 30 minutes to everyone's appointment time, so if they tell you your appointment is at 1, your real time is 1:30, but the wait in the waiting room is normally over an hour plus the wait in the exam room. The second problem is, if you need a prescription or renewal, it will take more than a week for it to be called in. I've left messages, which are not returned. One time the doctor's nurse was out for weeks due to illness and no one was taking her calls, nor was I told about this until several calls later. read more

This is the most vile, disgusting, unprofessional, unorganized, and pathetic excuse of a medical institution I have ever experienced in my entire life. At about 16 weeks pregnant, I moved back to SC&sought out a new obgyn. I immediately went to Carolina OB to sign a release so they could get my records transferred from old doc. Two weeks went by. I called between that time&again after, I also figured I would call my old doc to see if they transferred the documents. They did. They even gave me confirmation. They were sent the day of the transfer request. They lied to me at COBGYN &then took another week after receiving second copies to call &schedule an appointment. Over 3 week timeline at this point. This left myself&my unborn child at several weeks longer than necessary for a check up. I was told I was scheduled with Dr such & such and to come early for this, that, &the other. Came early, went over insurance, then got sent upstairs. Upstairs to sit for 20 min, go in one room, go pee in a cup, come back to another room, talk to some lady in scrubs while she proceeded to tell me she never had a chance to view my records so "let's make it easy &I'll ask you a bunch of questions to get an idea". Mind you, the countertops of this room were full of blood work from other patients, their information out in the open, lab results, urine samples, etc. The midwife lost my file that they later found on a printer. With my help. Then get called back to talk to a midwife. She proceeds to tell me "oh wow, like 20 weeks or more, how did we miss this!?!" I'm sorry... what? Wth are you talking about? Do you think we just found out I was pregnant or are you pointing out your idiocy? Then she asked about twin b. IM NOT HAVING TWINS & IT WAS NOWHERE IN MY CHARTS. I EVEN LOOKED AT THEM &HAD TO TELL HER IF THERE WERE A TWIN B, DONT YOU THINK THERE WOULD BE NUMBERS/RESULTS NEXT TO IT AND IT WOULDNT BE BLANK??? I asked if I was seeing an actual doctor, where my anatomy scan would be done since there was no machine in this room,&if they were monitoring my cyst (she had no idea about the cyst- go figure. Do you even read charts?)she said well no you aren't seeing a doctor but you see us midwives. We also deliver the baby when you are at the hospital/in labor. I was fed up. After nearly two hours of nothing but confusion on everyone's behalf, we said we were leaving. She overheard my partner&I talking about another office, tidelands. This woman proceeded to tell me "well that's your decision then if you say you're going to transfer" excuse me? No kidding it's my choice. She then, rudely, said "I guess you don't want to hear your babies heart rate" no mam. I don't want you anywhere near me&I can hear my babies heart rate at home with my Doppler that looks entirely more promising than the Fred flinstone one youre dangling around on every surface of this room and your body/clothing. We went back downstairs (after almost tripping on toys& boxes in front of the doorway) &the receptionist asked what was wrong. She was confused (go figure)&said I was indeed scheduled to see Dr. __. The guy who runs this circus comes out to coerce us to stay. We have a lecture in his office, hear how "he's not a doctor, but..." and sit another 20 min so I can get my ultrasound&see an actual doctor. I'm now in tears walking through this hall/room. (See photos). I allowed the ultrasound on their tiny machine so I knew my baby was okay as well as one blood draw for a specific test I hadn't had yet. My partner had to help hold my neck up so I could see because they don't have the monitor for you to see as you're lying there. Got ultrasound, spoke briefly with doc (who also said she "forgot" what some abbreviations meant when viewing my records from my previous obgyn). We left&never came back. Went to new office, signed release forms for my records for first office & Carolina. In roughly 3 weeks- Carolina obgyn has yet to send them my records, has yet to tell me my lab results (blood + urine), &has yet to return any of my phone calls. I shared my story with friends&heard even worse experiences than mine (eg: a defect missed that should've been seen at 20 weeks which later caused a premie and surgery). I truly do not know how they are even allowed to stay open&service patients. Stay away. Update! Returned call today (3 weeks since I requested my records be and have my results disclosed). "oh wow ok I found your stuff&the request. I just took over this position today&I will stop everything I'm doing to fax these as I'm sure you have an appointment very soon. I'm so so sorry for this" someone decent! Imagine if I couldn't get my appointment without these stupid records? They would have caused us an extra 3 weeks sitting in limbo without a check up/necessary tests to be ran. read more

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Dr. Richmond is truly exceptional! From the moment I entered the doors to the office, I felt welcomed, cared for, and completely at ease. Dr. Richmond went above and beyond to be sure that my care was a priority. She is very knowledgeable and explains everything so I can understand it. Her skills, knowledge, and bedside manner are unsurpassed. She is very easy to talk to, takes the time to listen, and is good at building trust with her patients. I highly recommend Dr. Richmond or her daughter, Dr. Richmond-Mart. read more

Absolute worst medical office, EVER. I had a singular appointment with these people, and I am disgusted. When I made my appointment initially, it was cancelled twice, with no reasoning other than "the doctor couldn't come in today". I live in Charleston for school, and reside in Surfside, so I had to make a drive home of 2 hours in order to make my appointment. The third time it was about to be cancelled, I asked if the staff had any idea when my doctor would be in, and they were completely clueless. I was told "she might be in", but for a two hour drive with a chance the doctor "might" be in? No. I was then put on hold for 45 minutes on and off as they found another doctor to take my appointment, and was treated rudely over the phone the entire time. I went to my appointment, they didn't accept my insurance (which was weird, considering my insurance is common) and ended up having to pay a hefty fine for everything I needed done. My appointment felt rushed, Dr. Maselli was kind but seemed to have no patience when I told her I didn't want an ultrasound that day, as it would be an extra $400 I didn't want to pay up front with them not taking my insurance. I stuck with a lab culture, which was $400 up front on its own. I was called twice about my results a week later, and they called while I was in class so I was about 10 minutes late getting to the phone both times. Each time I called back, no one answered and I had to leave a message. The third time I called, during the first week of March 2019, the recording told me "the office was closed until April because of an emergency", and that was IT. I got home from school this May, and called three times this month leaving detailed messages and asking for my results and a nurse to get back with me. NOBODY EVER DID. I went down to the office, and was treated rudely by reception, who acted like I was largest inconvenience in the world for wanting my test results back. A nurse spoke with me, and when I talked to her she claimed the office NEVER CLOSED, HAD NO IDEA WHAT I WAS SPEAKING OF, and claimed they "sent a prescription" months ago. I was never told of the prescription, they never answered my calls, and on top of everything else I paid $400 for a lab test that came back with a result I am sure is absolutely INCORRECT. The nurse was rude, absent-minded, and honestly downright stupid. These people are hideously underprepared for patients, unreliable, and useless to a degree I cannot even begin to explain. I heard a doctor is currently being SUED because she left an entire SPONGE inside of a woman during a C-section she performed, and that is supposedly why the office was randomly shut down for a month. Disgusting. I recommend you go elsewhere if you're looking for any kind of professional treatment, and I genuinely hope these people are sued out of business and forced to close. read more

Carolina OB/GYN is the best. Their expertise and caring are unmatched. Their thoroughness and follow through are unparalled. read more

Worst place ever! They will constantly send you bills saying you owe more no matter what. The wait is usually an hour plus in the waiting room then god knows how long in the room in your paper gown. I've never had such a bad experience. Went there for 10 plus appts thinking I must just be having bad luck but it was always the same thing. Check in, be told I owe $75 from last appt, ask why since my insurance covers it, they say they aren't sure but I can't be seen if I don't pay it, pay it, wait2 hours to be seen, leave very irritated, receive another bill in the mail for a couple hundred bucks and no explanation. read more

This is one of the most professional and caring medical practices in the area. I think this is the best OB/GYN office I have ever visited. I recently moved here and Carolina Ob Gyn was recommended by my neighbor. They have exceeded all of my expectations. Your hair is their top priority. They Make you feel like they're ONLY patient. I am so grateful for the recommendation that I wanted to pass this along. read more

DO NOT GO HERE! They send their pathology to Celligent Diagnostics. Celligent Diagnostics is involved in scamming patients for their money. Celligent pretended that they never received my insurance information from Carolina OBGYN, waited too long to tell me, then my insurance stated it was too late to attempt to file the claim. They have done this to multiple people. The entire process dropped my credit score 150 points. It has been an incredibly frustrating process for the past year and a half with no solution. Carolina OBGYN billing department did not care when I explained the situation to them and were not helpful whatsoever. They also continue to utilize Celligent even though they are aware Celligent does not provide honorable patient care. read more

I've had a wonderful experience in this office, and with Dr. Maselli. I was treated with kindness from everyone in the office, from beginning to end. I had surgery with Dr. Maselli, and again I give her glowing reviews. Very happy I chose her, and I absolutely recommend Dr. Maselli and Carolina OB/GYN. read more

I read some very negative reviews on here but I was in need to see an OBGYN quickly. So I forged on. I visited the Georgetown office and was seen by Dr. Lasry. The front desk person was VERY pleasant and professional. The nurse who took my vitals was excellent. The office was clean. They took my copay and did not try to get any additional money out of me. I was seen in less than 15 minutes from my appointment time. Dr. Lasry was very personable and answered all my questions. I did not feel she was rushed and she took her time to listen and explained everything to me. So I have no idea about the negative reviews. I had a positive experience and would highly recommend this office to anyone. read more

Just like many of the other ladies, I experienced extra bills due to Dr. Lasry re-coding the visit AFTER the appointment before sending it to my insurance. I was told that a yearly costs nothing out of pocket....even by the office staff there. Sure enough, two days later, I received a bill for $25. When I called to ask what that was for since I was told I owed NOTHING for that visit, the lady who obviously hates her job let me know that it was re-coded by the doctor before submitting and "Everywhere will do that MA'AM!" I'm sorry but don't you DARE talk down to ME! Also, I specifically requested NO UNNECESSARY tests or procedures but was told that I needed to have an ultra sound. I brought my daughter to that appointment. I did NOT want to do an ultrasound and asked not to. She insisted. Next thing you know, BAM! Like clockwork! A bill for $165 for the ultrasound. :( Keep in mind, I have EXCELLENT medical insurance! I have since asked them to remove all future appointments of mine out of their system as I will seek other care elsewhere. I live closer to Carolina OBGYN but will travel into Myrtle Beach for a MUCH better level of service. Your place should be ashamed at what you are doing to people. Causing unneeded financial stress IS harm and you took an OATH. Just do yourself a favor, interview your doctor and staff BEFORE signing on as a new patient. It should NOT have to be this way! read more

When I moved to the Grand Strand a little over a year ago, I was pregnant with twins. My pregnancy was complicated, and I needed an experienced OB/GYN team, I asked several people for recommendations and everyone that I asked recommended Carolina OB/GYN. I made an appointment and was seen that same week. I was amazed at how comfortable I immediately felt. Their entire staff made me feel at home. I especially liked their all-female staff and their spacious office where everything, including ultrasound, was completed onsite. Long story short, I have now delivered healthy, happy twin boys and feel that I have found my OB/GYN home. I can't say enough about Dr. Richmond and the staff. I highly recommend this practice and hope your experience will be as positive as mine. read more

I have been a patient of Carolina Ob Gyn since Dr. Richmond first opened her office. I highly recommend her and her entire team! They have helped me through some really rough times. They are very compassionate, knowledgeable and attentive to my medical needs. I am especially excited that they have opened an office in Myrtle Beach!! Much more convenient though I never minded the drive to Murrells Inlet.... that's how much I like this practice! read more

I had been a patient at Carolina Ob Gyn for 15 years and never had a problem. Recently I called to get a prescription refilled as I had no refills. I left 4 messages over the course of a few weeks. The pharmacy faxed the office twice for a new prescription. Finally on my 4th call I asked why I was being treated so poorly as Dr. Gerber had never treated me this way before and asked why no one would call me back. This got someone to call me back. She said she was new and didn't know why no one returned my calls and that Dr. Gerber was no longer with the practice. When I asked where she had gone I was told that Dr. Gerber had retired. THIS IS A LIE!!! DR.GERBER HAS NOT RETIRED!!! If you want to know where she is seeing patients now just Google her. I recommend you do exactly that. You will not be disappointed. Dr. Gerber is awesome. read more

After waiting for 30 minutes past my appointment time, which is the maximum I'll wait for anyone, I asked the front desk how much longer. I was told it would be at least 20 minutes until I was taken back. So I left. read more

This is the absolute worst practice I've ever seen or heard about. My niece was seen by midwives who refused her pain meds after delivery. She was told that if you do not have a c-section or episiodomy you will feel no pain nor need medication. Only after telling the nurse to wheel her to the ER did she receive meds. What should have been a beautiful experience was ruined. I only gave 1 star because I couldn't post unless I starred. It should be a negative number read more

STAY FAR AWAY FROM THIS PLACE!!!!! Wish I could give a lower rating. Originally went here because they were the 1st to get me in but I know why now!!! I made the appointment to get some prescriptions refilled and to get an antibiotic for bacterial vaginosis; I get at least 2 a year so I know what to look for. The doctor told me She didn't see an issue I was just peeing on myself. Wow!! Really?? I think I know the difference. I have been back and forth trying to figure out a new birth control. Went October 5, 2020 to fill out paper work for my birth control to be mailed out. I knew they would have to get with my insurance to see what my co-pay would be, they finally called me back on October 16th and said my insurance would pay in full and they would get it ordered and it would be 1 or 2 weeks. Never heard anything. On November 13th, called and the front desk lady read me my notes in the file saying it had not been ordered. I was transferred to Janelle and I was told if I didn't hear anything by the 18th to call her back. I called back on the 18th and she said she was in a different office and she would call me back on the 20th with an update. She did call me 1st thing Friday and said it was shipped to CVS and they would be calling me to release the implant. I got an email from my pharmacy to give them a call. I called on November 21st and the gentleman who i spoke with, who was AMAZING; went on to tell me that once I call my doctors office on Monday they will mail it out!! I was asking why it hadn't been mailed out yet? He told me that they sent a prescription in earlier in October but no one could read it and they faxed them and it took 3 weeks for them to get back to CVS to order the correct meds. Then it was just ordered Thursday!!! so over a month later I still don't have my birth control and now when I call them back Monday they have to call my pharmacy to release it so seeing what a shitty experience this is, I am sure I will be waiting a while longer. read more

I don't have an issue with Dr. Masselli. I do have an issue with her staff. I went to pick up medical records and when I pointed out to the receptionist out front that I saw what she couldn't find..instead of handing it to me and saying here you go have a nice day, she said..very rudely you can have a seat...really?? Who does that.. Also last appointment, no one seemed to know why I was there, when I clearly told them what my issue was. I feel like an exam was done for no good reason and lab work that was sent to the hospital was astronomical. As an FYI, I would suggest you tell them to write you an order and go to LabCorp who is much cheaper. Sorry I had to go elsewhere, when I called and left a message to have someone call me back to go over this, no one did. read more

Great staff! I switched from magnolia and finally found a place where I don't feel judged. Would highly recommend!

The wait is always long, they keep you naked in a sheet in a room with blasting a/c for hours. Last year, I called them while pregnant and bleeding, and was told, its probably normal and to wait for my 8 week appointment. By the time I got to that appointment, I was in the middle of a miscarriage with no help from them at all. Now, pregnant again, and working at a hazardous environment, I called to ask questions and make appointment. Left message on the machine for the Murrels inlet nurse 5 days ago. I guess they are busy, since nobody called me yet. Half the time I call in for refills, they are NOT refilled and I am ignored. I am taking my pregnant business somewhere else, where you are actually treated as a woman, mother to be and a human, more than a number and checkbook. Thank you very much, Carolina ob gyn. read more

If you want to wait 3 hours for a regular visit and deal with billing issues on a regular basis then go to this office. My wife and I have had nothing but problems here over the past couple of years ... seems things have been in a steady decline, especially regarding the management of the office. There are other good doctors in the area, you just have to search a little ... we did and couldn't be happier. read more

I would never recommend this place to anyone!! If anything, stay away! I was diagnosed with pre-cancer cells and had my biopsy here. They sent my labs to Georgetown Hospital (where I told them not to send it) because they "are friends" with the people in the lab. It cost me $500.00!!! The doctor was rude, I waited 45 minutes to over an hour and a half each time I went, and they medicate you so much before each procedure that you will always need someone to drive you. With such a serious condition I found a new doctor within two visits!! read more

This place is way better than I thought considering it had bad reviews on multiple websites. I came to Carolina Ob/Gyn because Magnolia Ob/Gyn refused to take me due to my high-risk pregnancy. The first date of my appointment, I was nervous because I didn't have my medical records and it took Magnolia two months to finally tell me that they weren't gonna take me. The staff was really nice, the girl at the front desk was working with me trying to track down my records and ended up getting them fast with no problems whatsoever. She gave me her card with her extension so I could reach her at anytime. The place is really nice and they rotate all the nurses and midwives so you get to be familiar with the whole staff. The first midwife I saw was really nice and I felt automatically comfortable. She didn't judge me at all. I look forward to every new appt. because everyone is welcoming and I cannot wait to be familiar with the whole staff. read more

I have been going to Carolina OBGYN for 2 years and although the midwives are great, they are too big and definitely not patient oriented. They made me pay for the birth in its entirety two months before the birth and then charged my insurance. My insurance paid it and COBGYN now has a $2500 credit that they still have not returned 6 months later. I will definitely be changing practices. I wish I had listened to my friends from the beginning and used someone else. read more

After going to this practice for 11 years I am leaving. I could no longer take the waiting time, which is an hour on average in the waiting room and then 30 minutes to an hour in the exam room. The doctors are very nice but staff is not. If you need a refill on a prescription it takes at least 3 days and several calls to the office. They never call you back and after I had an emergency on a weekend and called the on call doctor and never got a call back, I am done with this office. Since asking friends for recommendations I have heard lots of nightmare stories about Carolina OBGYN and wonder why I ever stayed. I should have left after the hospital nurse had to deliver my son because the doctor couldn't find her keys to her car to get across the street to deliver my baby. That doctor is no longer at the practice. read more

If I could leave ZERO stars I would!!! Worst doctors office ever!!!!! Don't waste your time even trying to get an appointment here. It took them two weeks to give me an appointment that was supposed to be a follow up after an ER visit and then when they finally gave me an appointment they pushed it back another WEEK! I'm 21 weeks pregnant and all I want to know is if my baby is healthy and okay. The receptionists are rude and the doctors take over a week just to review records to okay appointments. Like I said if I could give ZERO stars I would!! read more

I've never been treated so badly in my life. We had an appointment at the Georgetown Office for an anatomy scan yesterday to make sure our daughter is growing on track and healthy. Our appointment was at 4:00, we arrived at 3:45. We were taken into the back room around 4:10. Dr. Bindner did not come into the room until after 5:00. After making us wait over an hour, she started the ultrasound. This is a Level II Ultrasound, meaning it is in-depth and AT MINIMUM, 30 minutes long (my anatomy scan with my son was an hour, for reference). The ultrasound took less than 10 minutes. She did a few measurements and sent us on our merry way. I was extremely shocked at the lack of care she showed--this is one of the most important procedures during pregnancy, as it is used to detect any abnormalities with the baby. This ultrasound was nowhere near adequate in checking for abnormalities/growth, and I do not feel that proper care was taken to thoroughly check every part of our daughter, as is expected during this ultrasound. After the awful, short "anatomy scan," the office manager and assistant had the gall to demand payment up front for the procedure, as I have not yet met my deductible. When I asked them to file with my secondary insurance, they refused to do so and continued to demand payment (AFTER I had already paid my copay). They spent more time harassing me about money than they did on the actual anatomy scan, making their priorities quite clear. I left almost in tears, as I heard them making snide remarks about me on the way out. As I said, I've never been treated so badly in my life and I will be switching doctors for the remainder of my pregnancy. I wouldn't let this practice touch me or deliver my daughter with a 10-foot pole after that experience. read more

I am a patient with Carolina OBGYN, they are wonderful! They delivered my son in July of this year and I was nothing other than pleased! I read the other review that was posted and just wanted to remind everyone that when you go to an OBGYN, understand that the OB stands for Obstetrics! If you have to wait a while, remember that it is most likely due to them delivering a baby, or a medical emergency! Patience is a virtue in any and every situation! read more

I never had a waiting problem. I found the nurse taking my vitals a little standoffish, but not rude. In the exam room, I waited only about 15 minutes for Dr. Masseli to come in. The ladies at reception and Mammo scheduling were extremely pleasant and knowledgable. Don't know why the other ladies had such problems. read more

I was little hesitant to go here based on some reviews, but the location was very good for me so I went ahead with them for my prenatal care. To sum it up, they were wonderful. I kept waiting for a negative experience...waiting room, nurses, admin staff, the doctors, but it never happened. They were all really great, not only did I feel like I received excellent care, but everyone was so nice along the way. The same can be said for my experience at Waccamaw Hospital. All the way through, it was a very good experience. I'd recommend them in a heartbeat. read more

Judgmental, very long waits, and wrong prescriptions! I am a single woman in my mid-30s. I went in for my regular annual exam, and I was very uncomfortable the entire time. First of all, the nurse who initially took my vitals was very judgmental when I said I was not interested in having children; she mentioned twice that I should have my fertility checked (I guess in case I change my mind?). Then it took over two hours to see a doctor, which meant I was sitting in the exam room wondering what was going on.The doctor wrote a prescription for Ortho Lo and gave me a few free packs as she apologized for the wait. I finished those free packs this week, and so she called in the prescription to my pharmacy to get it filled. I started taking the pills on Sunday and have been vomiting all week...because she called in a prescription for regular Ortho, the high-dose estrogen pill, rather than Ortho Lo. In other words, she changed my prescription without telling me, and I only figured it out by searching online today to figure out why I've been sick. I'm left with the feeling that this business doesn't care about women's health--they care about pregnant women's health. Don't go there, and if you do, bring a book, because it's going to be a long wait. read more

Poor customer service and front desk staff over charged me over 100 still have yet to get a refund two month after my visit. When I called office a month ago March 7th I left a message for Heather Jordan to get back to me. Still never received return call. This would not be an issue if I didnt have a 100 bill due from a business they use for blood work. Called a month after leaving the only person in management a message and was told it would be another week before my refund. The billing staff Ashley stated that the front desk wouldn't know what to bill me because they are unfamiliar with billing. So why are they collecting payments from your patients? When asked to speak to owner or another manager none was available except Heather the woman who cant even do her job by returning calls and proper staff training. Will never return which is sad because I found a Dr. There that I felt comfortable with. read more