This is not a review I write lightly, as I rarely write unflattering reviews. However, when they…read moreare deserved, I am not shy about sharing my experience to inform others. This is a "popularly referred practice." Perhaps they are popular because of the volume of clients that they service. Still, the office is old, smelly, and overcrowded with clients in the parking lot and the lobby, and there are long waits. Their phone and in-person customer service causes people to slip through the cracks. If I could give zero stars, I would. After waiting months for an appointment, I was forced to leave crying profusely due to the harsh treatment and unprofessional bedside manner of Dr. Ramachandran, PCP at Greensboro Medical Associates. Avoid him and this office! I am disabled and was 3 minutes late, stuck in their overcrowded parking lot in an argument with another patient who had blocked my car in, and I couldn't get my walking equipment out of my back seat (despite arriving 10 minutes early). I made it into the office flustered and explained to the front desk, but that made no difference to the doctor. Dr. Ramachandran had made up his mind about me because I had already canceled a previous appointment due to a COVID-19-positive status and resulting complications (excuse me for following CDC guidelines!). The "kicker" (and gut punch) was his demeanor. He came into the room without introducing himself, with no attempt at seeming remotely interested in being there, and said, "Why are you here," in a flat tone. Confused, I repeated the question because I knew I had constantly communicated with his staff about my needs; he became exasperated and then specifically asked what was wrong with me. That's when I knew something was not right. I wondered if he was okay, and he said he could refer me to his P.A., but he didn't think he and I "would be a good fit." Mind you, he said this with minimal time in the room, little contact with me, and with the most disgusted look of disdain on his face, I began to cry. Being from the BIPOC community and now disabled, I have been on the receiving end of that demeanor and look, although very far and few times in between. I couldn't leave the room fast enough (and have a walking impediment). I went, crying, to the reception and asked that it be noted that I do not want Dr. Ramachandran to have anything else to do with my file or anyone else at Greensboro Medical Associates. The office did not correctly handle the cancellation of my initial appointment due to COVID-19, and I am unsure if that caused the doctor's justification of his treatment of me. Regardless, I am not satisfied with the communication breakdown, his egregious behavior toward me, and the lack of empathy from the medical office. I would NEVER recommend this office to anyone.

I'v been a patient of GSO Medical Associates for 20 years, and have consistently received excellent…read morecare from each provider I've seen. There are a few complaints in reviews here about the age of the office & condition of lobby bathroom. Yes, the furniture in waiting area is older; it is also well built and is still sturdy. I'm more interested in the higher quality care, than the age of lobby chairs. There is only one bathroom in the lobby area, and it is used by the adjoining lab, so it is, at times, not perfect. A "please clean up after yourself" sign might be helpful, or simply let the lab know the bathroom needs attention. Exam rooms are modern, well equipped, and always clean. Providers are all skilled, caring and compassionate. Insurance companies are not dictating your care here. Providers will of course find med's. For you covered by your insurance company, but they will also work hard to appeal denials when you truly need brand name or med's. Not on your formulary. Office staff are great; I've never had any billing errors. I do suggest arriving a few minutes early, as sometimes there is a line to get checked in; it is a busy a practice! I highly recommend.

A friend of mine recommended this clinic and specifically Dr Polite a couple of years ago. Lucky…read morefor me, he was accepting new patients and now I'm an established patient. Relatively healthy over here so I just get to see him for my physics exams. Staff and doctor are friendly and very helpful. I think the parking deck was closed today (free valet parking available) but other than that parking is not an issue. Communication and customer service is good. They get my results back in a timely manner. Also, I take advantage of the patient portal to look at my medical history. And needless to say, another good experience today. Dr Polite takes his time to discuss my health and make recommendations (ie more physical activity), and he has a great sense of humor. Building a friendly rapport w medical providers is imperative when trusting someone w your health. Next visit until fall 2024!

Dr. Varadarajan literally walked out when I got emotional…read more....... My rheumatologist referred me to this practice to pursue weight loss drugs that have helped her other rheumatoid arthritis patients with severe inflammation and pain issues. My initial appointment here was in October with Dr Varadarajan (aka Dr. V). I spent most of the time filling out papers. I explained my situation and she told me I'd have to have a physical and it would be January when I could get that appointment. Between Oct and Jan, I got worse, developed a rash, gained a whopping 12 more pounds and became depressed. At the appointment in January I was presented with the same paperwork to fill out. When I told them I had just done it all in October, the staff member snapped that "October was last year". Again I filled it out and when Dr. V came in, it was like she never heard of me, which I understand in a way, but don't you read about who you are about to see? I explained all over again what my issues were and she asked me if I have a rheumatologist. I was shocked as I knew my rheumatologist had sent her messages on my behalf and test results. I showed her my rash, which she said was probably an allergy. The entire time, Dr. V went on and on about referring me to other Eagle services at other locations and tearfully I finally said "when can we talk about what I want to talk about? I want to talk about my pain and serious need for weight management". She told me "this is your physical appointment, if you want to talk about other things, you need to make another appointment." With me in tears, she just walked right out of the room and didn't come back. I booked the quickest next appointment I could get two weeks later. After a couple of days, staff member called and told me I had bad LDL and low vitamin D from the blood test at my physical and they were calling in a D prescription. When the next appointment rolled around I was presented again with paperwork to fill out and Dr. V again had no idea who I was or what I wanted. She never discussed what to do about low vitamin D, check on my rash or discuss my high cholesterol. She told me to exercise. I was very upset and told her people with rheumatoid arthritis can't just jump on a treadmill and weight loss drugs, prescribed FIRST, successfully get their mobility back in many cases so that they can begin exercise. Dr. V. told me I needed to go to a weight loss management clinic which again is an Eagle Physicians business. Dr. V did finally write the prescription I so desperately wanted, but my insurance declined it, stating my test results didn't indicate I have diabetes. Who ever said I had that? Did Dr. V's office not communicate the real reason? The next week, I got a call from Dr. V's office that I owed extra money for my January appointment for talking about arthritis, weight loss and depression!!!!!!! I disputed it, saying if that were true, why did Dr. V make me schedule another appointment to discuss it? They re-evaluated the bill and later informed me I owed it because I got help for low vitamin D!!!! I find this all to be an outrageous failure of reaching out to a doctor for serious help on the advisement of another doctor and being used to generate multiple appointments and referrals for maximum money from me. Oh, and that rash turned out to be psoriasis. Whatever positive reviews about this doctor must be from her family members. Dr. Varadarajan has the least empathy of any doctor I have ever met in my almost 60 years of life. She doesn't prep for appointments and has an agenda of sending her patients to other Eagle Physicians offices. I have canceled all appointments with Eagle Physicians due to this. I no longer trust that this isn't their business model.

Rudest person ever to be called a doctor. He didn't even have sense to talk politelyread more

I've never had a more concerned and caring physician. I've been seeing Dr Pharr for more than 20…read moreyears. He cares for my husband and all of my grown children as well as many friends and extended family. He goes out of his way to spend quality time with everyone who steps into his office. He thoroughly investigates every concern or possibility when there is a problem. At some point I know he will retire but he can never be replaced.

I was referred by my primary physician and was a patient of Jennifer. She was very responsive to my…read morestiffness and helped me with my pace. The intake staff was very accommodating and set the mood for an enjoyable visit. I wish the treatment could have been extended forever.

Megan Williams IS NOT a doctor....she was extremely rude, NEVER even pretended to listen or…read more(obviously) review the tests from ER...she asked ME (?) what I wanted...WHAT? she didn't even pretend to be a dr...I asked for a referral to get help from some physical therapy and I guess that was just too much for her to handle...I was referred back to primary care or the ER, who, of course, sent me to a specialist...and the word specialist for her was beyond her education...I realize disc detereation is not life threatening, but she didn't explain anything she knew about my diagnosis and any treatments available....even the person in the room with me told me how rude, uneducated, and just assumed I was there for medication...THAT was Megan's idea of helping a patient...I think VERY HIGHLY of dr Xu, who listened about my hip problems years ago and actually looked and explained all my test results..just a warning for anyone with back trouble..DON'T book an appt with her! I am also discovering she treats most of her patients like potential criminals...