A memorably mediocre experience began when the hostess denied any knowledge of our booking and had to be shown the email confirming it. After indifferently showing us to our table, she left us there to wait in vain for a waiter to appear. Eventually, we flagged down a manager to take the order. 70 minutes later we'd received only our starters and drinks, even as more than half the tables in the restaurant sat empty. With the waiter unresponsive to requests to sort things -- one of our party was diabetic -- we had to go and find the restaurant manager to finally get the mains to the table. And when they did finally arrive, they were no more than average, with the chicken milanese notable for its toughness and the salad remarkably underwhelming. Perhaps it was all COVID-related and they were short-staffed, but that doesn't account for the lousy attitudes on display. And, to add to it all, friends who asked if they could join us were told the restaurant was fully booked and had to go to a neighboring restaurant -- THEY finished an excellent meal long before we were done. Truly a dismal dining experience on a beautiful summer evening. read more