They made it fast and easy to get reliable vehicles at a good price, I would highly recommend adding Carisma to your list of places to go first when vehicle shopping. My credit union has done many deals with them Successfully and are a recommended dealership. read more

Tom Terrific here with another honest business review. If only we can see into the future. I took a 2015 Cadillac SRX for a test drive and checked out what I could. We were on an avenue where I could not use the cruise control so i checked braking, acceleration, turning and the A/C. I noted that the steering was a little harder than usual to turn the wheel. In negotiations with Sam the owner I asked for a reduction in price for the Cadillac SRX, He refused. I asked for a reduction in his $700 fee. He refused. At that point, i said to myself it's time to walk away. Then I thought no, you always make the wrong decision when you do that. So the $13,000 car became $15,000 after fees and taxes. I bought it. As I drove the car in the next couple of weeks I found that the cruise control doesn't work and the button that makes the seat conform to the owner's desired position didn't work. I'm short and the previous owner must have been very tall so I had to adjust the seat and mirrors every time I got in. I took the car to my friend at his auto repair shop in Tarpon Springs. He's a master mechanic. The cruise and wheel turning repair would be $500 and he disabled the seat position button. I also took note that the wheels were cruddy so I bought wheel covers for $118. I wish I had not bought the car. A week after buying it i got a notice of another SRX that was cheaper with low miles. BUYER BEWARE. I don't trust Sam and Carisma Auto. read more

Great people, good deals. easy financing highly recommend if you're looking to buy a used vehicle to go see Sam.

Bought a ford explorer. Had to take it to a shop twice, told me it was completely safe and nothing wrong with it. Transmission is ruined, it's 6 grand to fix, they told me the warranty is covered and the labor as well. That wasn't true, so now my credit is ruined and I have four kids and was driving a car i almost died in and now have to spend the amount to buy the car for me to use it. I've driven it less than 5 times and it's going to cost me 6 grand for a full transmission repair. But carisma told me there was nothing wrong with the car. So now my credit is ruined thank you for selling me a lemon. read more

A FUCKIN NIGHTMARE !!! I brought a 2011 Nissan maxima from here (CARISMA AUTO GROUP) in November 2022, & 2 months after having the car the alternator died cost me $700 to replace then a month after that the radiator, thermostat and all the hoses had to be replaced $1100 to repair then i had to get a new battery $250 to replace and now today its 8-7-2023 my car sitting in the garage misfiring in need of 6 spark plugs and 6 ignition coils $250 for a kit. I'm already a little more than $2k in repairs and i haven't had the car a year this is crazy plus ima have to pay someone to do this next repair easily $300-$500 for that when i called you guys pretty much said "good luck wit that" DO NOT BUY A CAR FROM HERE WITH OUT A MECHANICAL CHECK I'm stuck wit a pretty money pit that smell good inside ... WTF read more

I had a great car buying experience with the dealership, its a family own business and the owners are extremely customer friendly, they always stand behind their cars even though they used cars. They make car shopping very easy and painless, they try their best to work with you even if you have bad credit to get a car loan. I love their work and business ethic, which is hard find these days. read more

The absolute worst dealership EVER. They sold us a beautiful 2005 Ford F-350. It broke down by the time we got to the Expressway. It continued to break down every 2 miles, so we were forced to get a hotel, that they did reimburse. They left us sit at the hotel until 130 the next day. When we were picked up buy a tow truck that had no air-conditioning and trash all over it. They put a truck in the shop and fixed it. By the time we got home the air conditioning was broken. They paid for the part for the air conditioner after two weeks of waiting, but my husband had to put it in because we weren't close to their mechanic. The fuel line broke and was pouring out diesel. It had to be replaced at our expense. We have owned this vehicle SIX weeks and I've only been able to drive it six days out of six weeks. Today's issue has set it over the top. The temporary tag has been out of date since November 10, 2020. The lady in the office sent it to the wrong address even though she was given the correct one. When I called to speak with her she tried to lie to me and say my husband said it was OK to go to the wrong address. When my husband confronted her she entire story changed. My suggestion to you is find a different dealership unless you're a mechanic, married to a mechanic, or have tons of money to spend on something that's always going to have something wrong with it. This has been my worst vehicle decision ever! read more

Carisma Auto Group - 2005 Ford F-350 piece of shit sold by Carisma - Car Dealers Near Me - Tampa, Florida

BUYER BEWARE!!!! Bought a vehicle from here that was an older vehicle but was a one-owner with low miles and no accident history and we had the car for 3 weeks before it stalled out and found out it needed a new engine which was going to cost between 4-5k dollars. Spoke to the owner and he said he would help but never reached out to me again and basically told me that sometimes you get a good one and sometimes you don't. Mind you that was an $8300 mistake that I am left with. Stay away and find a place where they actually have a mechanic check out the vehicle. read more

scammers scammers scammers!!!!!! they sold me a car that needs $6k in repair. they said the were going to take it to the dodge dealership then declined the repairs after i signed for it! do not buy from here, you will get scammed!!!!! do not buy from here, you will get scammed!!!!! do not buy from here, you will get scammed!!!!! read more

Bought a vechical from Carisma Auto. Great customer service and smooth process. I recommend you go buy your vechicals here.

They lie and sell cars that are unreliable, mechanically falling apart, and overpriced for the amount of work you have to put into them after having the car for a short amount of time. Our paperwork for the car didn't match the actual car at all. The mileage, conditions, and the amount of work needed were completely fabricated. The only thing that matches was the VIN number and the color. We put 50% down on the car just to have to replace the brakes after 5 weeks, watch the sunroof fall apart, look at numerous cigarette burns in the leather, and have the fault light come on for the air suspension after 4 weeks read more

I have been back for a second car. Everyone works with me and helped me get my dream car ,drink driver totally destroy my car God saved me. After I could get my self back to functioning Carisma helped me get a second nice well cared for car....I love you Guys! read more

I recently went to this place to look at a vehicle that ive been looking at for 2 years. They seemed at first of course like any other dealership to want to help me as best they could. After seeing how many problems the car had, they kept denying that it had a problem at all and that it just had poor oil changes. I had a friend who is a mechanic look at the x5 and fx35 and there were NUMEROUS problems with both. I had a rental at the time, and put a deposit down on the x5 just because i for sure needed a car either way and had trusted them, and the fact it was going to be looked at by their mechanic. Moral of the story i went online to just look at the car to show my other friend and the pictures they have of the x5 same car, same mileage, same everything! was different. The audio part of the x5 in person has no (in dash cd audio gps system) it was the regular style of just a cd holder. So i called Sam about it, asking questions why the same color, mileage, and everything about the car was the same but why different pictures? He refused that i was right, when i have screenshots of the pictures online showing literal proof. Well shortly a few days later i ended up in an accident in my rental car, and went to Carisma to try to get my deposit back due to how much money i owe enterprise now, with everything that happened. Sams rude response to me was "just buy the car i dont understand" i stated clearly over and over what happened and how i was at fault and owe enterprise money, and dont have the same money i did at the time to now put down because of my situation. After i kept stating it was a no go, and being upset he rudely went back to his computer ignoring me and treating me like a nobody because i wasnt getting the car. I decided to call back the next day speaking with Scott hopefully thinking someone would understand my situation and help me. Scott lol had led to tell me their was mechanical issues with the car after all and that it would be another 5 days or longer because it did need to go to the mechanic. Funny how Sam though kept denying the fact that the car had no mechanical issues and refused that it needed to still see a mechanic because it was simply "bad oil in that car and just needed to be updated with newer oil. " Scott refused to give me my deposit back , and only offered to take $500 off any vehicle if i still stuck to go through them. Happy holidays assholes! Everyone will be aware of your shitty service read more

I purchased my FIRST car here at this place "thinking" it was going to turn out good. These people did EVERYTHING in their power for me to get a great deal which THAT they did well BUT, customer service freaking SUCKS! After they convinced me to stay i ended up liking what i was paying for monthly. However, The car that i got which was a 2006 Honda Civic Hybrid had JUST came into the parking lot. i liked it, took it for a ride. They told me that they will clean the inside because it was sooo bad, the seats had black marks ALL over it, but they said they will "take care" of it because the car had just came in and they were not able to do anything to it. The car came with NO spare tire in which i was promised one. My car ended up having problems within ONE week. It did NOT turn on at all for 3 days. I was crying so much because i spent 2G's down for this car. They didn't want anything to do with me. I text them for 3 WEEKS with in regards to my spare tire which i never received. My car was NEVER cleaned. I brought my car to the legit Honda Dealership and they ran a test on my car and the Hybrid system was completely messed up. it was about 45,000 to fix.I was LIVID! I brought that paperwork to them and spoke to the "head boss" of carisma and he said i am pretty much stuck with it. My car was drive-able but it was always a 50/50 chance it wouldnt start. I cannot believe they actually did that to me. I finally waited a whole year to save up another 2G's and went to BRANDON TOYOTA and ended up getting a 2015 Toyota Camry LX. I am soooo happy now! you dont have to have good credit to get a car here. Go to Henry out there in Brandon. He got you!!!!!!!!!! CARISMA AUTO GROUP SUCKS!!!!! They don't care about you and your car.They ONLY care about the MONEY!!!! Don't let these people fool you man. The worst experience EVER straight up! These buy here pay here" dealerships are a joke! read more