My husband and I booked a 4 night stay for our PCB trip at the Holiday Inn Express and Suites…read moreBeachfront. Our room was great and we are glad we booked this room! It was very accessible, had a great view, a sink and large fridge and microwave and a large bathroom. We booked for the beach access and that was one of our favorite parts! It was so easy to get on and off the beach. The pool offerings are great, but the lazy river is not lazy! The current is very quick and it's hard to make the turns. My husband and I both scraped our knees and toes on that pool! It was the toughest pool I have been too. That's why it wasn't 5 stars. I did send a message to the front about the pool. With the amount of families here I really wish they had hired life guards for the pool. We were sitting to the side of the pool, and had kids do a hand stand and kick us. Kids were also doing cheer poses and moves that are unsafe in the pool. I saw kids dip each other in the water in a way where they could drown the other. Just made me feel uneasy, and we really didn't use the pool after that. The other downside was when we arrived only 1 out of 3 elevators were working so you had to wait or use the service elevator. On Thursday they fixed the second elevator- but the 3rd elevator had not been fixed by checkout Saturday. The other reason why it's not a 5 star rating. I talked to the front desk and suggested they give guests an event calendar for the week- we didn't know they had poolside movies and a fire performer until we heard music coming from outside. The front desk workers couldn't really tell me what movies were playing because their events screen was broken. I also wish they had a paper menu and activities calendar in the rooms or displayed on paper if their technology isn't going to work well. Another thing was since there is tile throughout there is water everywhere. It would be cool if they had like a drying station or large mats by the pool areas/ entrances so water isn't tracked through the hotel. Other than that, we loved the location, the breakfast, the breakfast seating, beach access and amenities! I would definitely come back for the value of this hotel, and hopefully next stay the elevators and technology will be working.

I want to start by saying the staff was AMAZING! And the property was beautiful…read more But the management needs WORK. First off, we were charged the full amount for our room a few days before our stay, we were then charged the full amount a second time the day after check in. ($2600, so not a small amount of money) The manager told us it will take 5-7 days to refund. It's now been over a week and we haven't gotten a refund and have not heard back from the hotel after numerous emails and phone calls Second, our room smelled so strong like weed the final 3 days we were there. To the point that our clothes smelled like weed when we got home. I told the front desk and they came up numerous times and sprayed stuff to help the room smell better. It helped for a few hours. The girl at the desk said someone must be smoking even though it's a non smoking property. We couldn't move rooms due to the hotel being fully booked (totally understandable considering it was spring break) but nothing was ever done in an attempt to find the room of smokers and ask them to stop blowing their smoke into our vent. We have a 2 year old and to have all her clothes smell like weed is pretty frustrating. Lastly, we paid for parking when we checked in so there would be no extra fees at check out, we were then charged for parking ($120) again after check out and once again we have not heard anything back about a refund. Like I said the staff was amazing. But losing almost $3000 is not acceptable. Not everyone can afford to just have 3 Grand taken from them. And having no communication regarding a refund is very frustrating. If we don't hear back soon we'll have to contact a lawyer. I'd highly recommend staying somewhere else based off the money and weed issues. But if you can afford to just lose money, then definitely book here. If it weren't for the double charge I'd be giving a 4 star review

Very nice people everyone is helpful and sweet! We could…read morepark our boat staying here the pools are clean and the bar area is large I just got here and spent one night so I may come back and edit

Overall 3.75 Stars Located right on the beach in Panama…read moreCity, FL. You can get any closer to the white sands and ocean The building's architecture is unique due to its crescent style format and all the rooms have a wonderful view of the ocean and manicured beach. The interior of the building is modern with art Nuevo and beachy themes. It has a chill vibe where you can enjoy inspired beachy drinks and decent food. Just across the street, there other restaurants and shopping stores. The rooms were ok. It has been renovated but you can tell the room was old and dated. Scuff marks on the furniture, a "painted" full size fridge, and exterior balcony door that has seen some weather. The bathroom was a highlight with a recent renovation and it was light and bright. Water pressure was good too. The main reason why you pay extra and higher cost is for the ocean and beach view. Our balcony view was perfect for us. Great sunrise and sunset views. The breeze was gently enough to keep to somewhat cool and the music coming from the pool's grill bar was pleasant enough to dance or hum along. Only downside was the AC unit which can quite loud cuz it part of the balcony's exterior. But hey, it kept our room cool and refreshing. The hotel amenities includes, two restaurants (Italian / Mediterranean) inside, and pool grill (American), small excessive room (machines only), and the HIGHLIGHT - three different sections of the massive pool! A large main pool, a separate Lazy River, and a kids section with its own water playground. Also, a hot tub too. The lazy river was fun and relaxing. The grill bar had ample seats and on occasion they will have Live music. The other highlight was the beach. Just a 100 feet from the main entrance and pass the pool. Bam you are there! Also, they have lounge chairs and umbrellas for rental; $45 per hour or $60 for five hours. We opted for the $60, cuz you can walk back and forth to the grill bar for drinks and food and you don't have to worry on someone taking your spot. Definitely recommend the place! So take off your shoes and enjoy the time at pool and beach, and remember what Bobby McFerrin sang, "Don't worry, be happy"! Oh, see my other review on their Italian/ Mediterranean restaurant!

Just completed a lovely stay in Rosemary! The service is top-notch highly recommend this hotel and…read morethis area

It was so amazing to walk in get our appetizer and the bar tenders were amazing. What a fun…read moreenvironment

Get the beach front. The view is immaculate. Amazing staff and clean hotel. Pool and hot tub are…read morepristine. My husband and I can't wait to come back!!!!!! Breakfast changes everyday, so you don't get bored. Chairs for rent through a 3rd party. Parking is $21 daily. Very close to outstanding restaurants. Overall, a spectacular place! We stayed for 8 days, and we wanna stay for 8 more!!!

Staff were friendly and helpful. Nice hotel and clean. Several housekeepers out and about all day…read more Elevators were quick to access. parking is across the street at a 3 level garage with a walkway from it to hotel , no additional cost w hotel stay. Beach access was easily accessible and pool was clean. Would stay again for sure. Price and Quality were spot on. Rooms are exactly as posted in the Hotels.com app

If you stay at Springhill Suites in Panama City FL you have to stop by the pool bar and see Stella…read more She is a great bartender and makes a wicked old fashioned

My husband and I are staying here now. We checked in 2 nights ago into a suite. Yesterday with no…read morewarning they locked us out of our room. Went to the front desk to see what the problem was and she said our reservation had ended. We had paid for 4 nights. We were on our way to meet some friends for dinner but had to quickly run back up to the room because someone else was waiting to be checked in to our room. This was around 5pm and check-in is 4. I'm sure the other people weren't happy checking in at least 2 hours late either. The girl at the front desk was very rude and said that she was doing us a favor by finding us a small room for the remainder of our stay. She also up charged us for the next 2 nights I guess because it had a beach view. No apology, no compensation, NOTHING! I am very angry that this hotel can screw up this bad and act like it's no big deal. I'm still planning on trying to get ahold of a manager ( who should have handled such an issue in the first place) and at least get an apology. Apparently we are not the only ones having trouble right now because a lot of people are complaining.

My second stay here and all went very well. All was clean and everything went okay all week. I…read moreenjoy this place, it's quiet,peaceful, and very enjoyable here. All the hotel folks are very nice and accommodating and keep all rooms up every day. To me, this is a big plus. Come stay here, you won't be sorry!

We have stayed here for probably 6-8 years! It's a mom and pop so you can't reserve online which is…read morea bit of a pain. Great prices and right on the beach. Occasional people that like to blast music and take over the common area and leave rafts etc in the halls that I wish the management would control more. But absolutely would recommend

I had to kill three huge cockroaches in my room. There would have been a fouth but the way he was…read morepositioned in the light switch I couldn't get to him. Other than needing an exterminator ASAP the place was ok and a cool place for families.

Do not book this hotel and then try to change the date for any reason at all. The owners will keep…read moreyour money! You are not allowed to move, change or cancel the booking! BUYER BEWARE! You will be charged the first two nights of your stay MANDATORY which is NON-REFUNDABLE! I booked through Expedia.com READ YOUR CONTRACT and DON'T buy the insurance, it's a scam. It's only good for 24 hours.

Smaller MVC property tucked into a golf course community. Nicely renovated units with everything…read moreyou need. Nice pool with a small bar (beer and wine only). Activities staff was great. Shoutout to Kennedy...she does a bit of everything from leading the wine tasting to pouring beer to leading the Dance Party and Karaoke! Fitness center is small but well-equipped and the equipment was in good shape. Front desk staff and the security gate staff were also great. Property is about 15 minutes from the beach. The beaches here are beautiful but definitely get crowded.

This establishment puts a governor on the air conditioner temperature while you are sleeping. Can't…read moreturn it lower than 68 deg in the night. Feels hot and stuffy. I like to sleep in a cool room around 66 deg. I hate this type of control. Marriott does this at some properties and doesn't care about your comfort over their profits. This is a one and done for me.

I thoroughly enjoy this hotel. The hotel is located at the marina with break taking views, a pool…read moreand walking distance to several hotels and bars. The staff are friendly and the rooms are clean.

I'm giving this hotel one for one reason, only. But it's a BIG reason. We must…read more Just had our 50th high school reunion there this past weekend. About 200 of us took over the downstairs banquet hall and outdoor patio which we'd reserved mo the in advance. Our reunion was lovely and enjoyable - the adjoining bar? Nah... it was AWFUL It takes a lot for a bar to get a bad rating; pouring or mixing a drink isn't rocket science. But when I requested an espresso martini. the female bartender presented me with a drink a 12 year old wouldn't even have made thst poorly if they'd been in charge. First, the bartender took off somewhere and returned with a styrofoam cup of regular coffee; I assumed that was for someone else. Yet she poured it into a small, clear. 4 oz plastic cup than poured about a tablespoon of vodka into it. Pushed it over towards me along w/the bill. I took one sip and told her that it wasn't an espresso martini. It was strong coffee (not espresso) and was bitter and sour; not sweet. I got a death stare with no comment. My friend who was with me, Just happened to, also, be a bartender. She corrected the woman and told her how to mske an espresso martini, (btw, it's not rocket science). The bartender was annoyed by then, didn't say a word yet glared at us. I told her to at least put a shot of something sweet into the drink since it was insufferably awful. Instead of her adding something like a shot of Baileys. She put half a teaspoon of it in my drink without even stirring it. There wasn't even a martini shaker anywhere in sight. The most gauling part was what she charged me: $19.00! The bar at The Pearl in rosemary beach only charges $14.00 for a far superior martini espresso and the drink is twice the size of the crappy one I got at indigos!

Really enjoyed the pool area, they also have a bar outside where you can get drinks easily. There…read moreis happy hour in the afternoon with drinks and snacks that you can get. There were some kind of chex mix, celery and carrots with ranch dressing. I've been to other Embassy Suites that have happy hour and there is more variety of snacks.

The check-in process was great as it was after 10pm and we appreciated getting settled quickly…read more The room was very nice but the only complaint is the TV position was very awkward. Bed is comfy! The room was clean and the view was not the best but no complaints. It's close to shopping! Breakfast was great! The omelet station wait was not long and worth it. Parking - costs additional money.