2014 did our tax return for the first time. Did as promised, Tom is a total professional as is his…read morestaff. Friendly, on time, smart CPA. One of the best, knows his stuff. I have used other CPA's across the country and Tom is up there. Lucky to have him in Kent, OH!

From the owner: Summary of Services Available…read more Tax Services * Preparation of income tax returns for businesses, individuals and non-profit organizations. * Tax planning for businesses and individuals. * Preparation or review of quarterly and annual payroll tax returns. * Handle IRS and other governmental tax audits. * Handle disputes with governmental taxing agencies. Accounting Services * General accounting services. * Preparation of financial statements. * Analysis of internal financial reports. * Analysis of internal controls.

I suppose, if I really tried, I could probably do my OWN payroll. Yeah. Like I can do my own…read moreclimbing of Aconcagua. Or run my own 9.8 100 meters. Or remember the lyrics to any song with more than ten words. So, I don't. I just let Ahola take care of all that. (The payroll, not the climbing/running/remembering part.) And they do just a swell job, too, with all the messy paperwork e-mailed every pay period, hard copy snail mailed, end of quarter stuff, end of year stuff. It's so easy, some weeks I just stay in bed, watching Oprah and eating SnackWells. "YOU get SnackWells! And YOU get SnackWells! And YOU..." Here's another aspect of their business, as you can see from the Ohio Historical Marker outside their office and pictured with this review: They are a family-founded company. and they are local. So even my payroll is free-range locavore. How sweet is that, I must ask? And when I have some problem with payroll, as I did just this morning, I can waltz right in and speak with my representative, who remembers me, and my family, and my business, and I don't have to press seven to speak with someone who is pre-ignoring my problem. Humans, working with humans. "It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." - Berkshire Hathaway CEO Warren Buffet

The AHOLA Payroll Service and their HCM System (iSolve) are great. It's a great family owned…read morecompany which is why we selected AHOLA, in addition to the many referrals we received from other local business owners. They have always gone the extra mile for our business and have always been quick to resolve any issue or questions we might have. I recently implemented their iSolve HIRE portal and it's a great all inclusive system. AHOLA did have a recent issue on October 25, 2019 with the 3rd party ACH (Automated Clearing House) which handles electronic transfers throughout the U.S.. However, the team at AHOLA worked throughout the night and the weekend to resolve the issues, forming new partnerships to ensure this issue never happens again. How any companies out there would go that extra mile to implement corrective action so quickly and only losing one business day. It's a testament to their business resolve and as a Human Resource Manager, I am glad to have them and their resources available to me.

If possible, would provide no stars. This group is completely incapable, even to a degree that it…read morewould be comic (were they not preparing your taxes). Unable to get our taxes done on time, they filed an extension. Perhaps they then forgot entirely to do the taxes. When reminded, they did them so very wrong at the last minute that everything was wrong and I received requests for additional information from every tax agency we reported to. And now, we are being audited. This joker even said "huh, we are getting a lot of audits this year". Yes, obviously that was a warning sign -- but we just wanted the taxes done! Run far far away. Would recommend having a labradoodle do your taxes before you try this group!

I've had my taxes done here by Donna Sherritt for the past four years - Donna is very knowledgeable…read moreand has found deductions I wouldn't have doing my own taxes. Sherritt & Associates makes the whole tax time process as easy as possible. Office staff is also very responsive when I have called at other times of the year with questions.

I called to get some idea how she charges for doing tax returns and she simply said "NO"…read moreI don't believe I'll be using her...

LaTesha black is awesome. She is professional and knowledgable. She wants you to know what's going…read moreon. Not likeost people who make you feel robbed. She takes her times and answers all questions. I'm coming here every year!!

Taxes Made Simple has prepared and filed our federal, state and city's taxes for several years…read more Always well organized and thorough and make the process simple and quick for us. Highly recommend.

I have been using TMS for several years. Each year at filing time they are ready with any new…read morechanges or updates to start the filing process. The staff is very friendly and knowledgeable and keeps us informed from beginning to end with any problems or questions that might come up. A very user friendly company!!

Mike H.: We have the same problem. She has had our paperwork for several months and has done…read morenothing as far as I can tell. Whenever I ask her how she was coming on the filing, her favorite response tended to be she was going to do them "next week". She has now stopped making any replies to our emails, telephone call and website messages. Most of the filing information we sent her were hardcopies. We really need them back, but she does not respond. I had offered to pay her in advance when we first contacted her. Thankfully, she refused any payment at that point. She certainly left us in a mess. Mike, did you ever contact the BBB?

I'd leave a 0 if I could. my wife filed separate taxes 3 months ago and has been waiting for a…read moreresponse. we don't even know if they got done. she was told it would be 3 weeks. we have yet to hear back from Luella. she has not returned one phone call. we will be reporting to BBB.

We have been having our taxes done here for over 30 years and they have never made a mistake on our…read moretaxes! I highly recommend them!

I highly recommend Akron Income Tax. Very accommodating and thorough. I won't go anywhere else.read more