We used this provider for my Mother's care…read more They are very well organized, expeditious and efficient with care, and extremely compassionate. They helped make the hospice process peaceful.

During the pandemic, my mom was diagnosed with Alzheimer's. It progressed quickly, and I was left…read moreto care for her on my own after my dad died from cancer in 2022. Buena Vista was recommended by her geriatric doctor at Kaiser, who told me that their care was better than that provided by her own employer. I took her word for it and scheduled my appointment with them. She was accepted quickly, and from February 2024 through September 2025, she was in their care, providing several visits to my home per week. There were some bumps in the road, which accounts for four stars instead of five (mainly due to under- or constantly revolving staffing and an original social worker who should be in an academic line of work, rather than a public-facing one), but overall, it was a positive experience and I would recommend BVH to anyone in need of such care for their loved one(s). I would have been doomed without the medications and supplies provided by BVH. Having to navigate her care by myself was more difficult than I can put into words-- you never imagine having to wipe down walls that have been finger-painted by the feces of a 70-year-old, or carrying the dead weight of a 120-pound woman from a bathroom to a chair because she's forgotten how to use her legs. Her social worker (Marci) stayed with me on the phone while I vented and cried, and offered warm words of kindness. The volunteer coordinator (Kellie) gave me friendship when my world had dwindled down to nothing but centring around my mom and her constant supervision. My second volunteer, Jacky, was amazing. We formed a friendship and still text each other weekly. Unfortunately, because my mom remained on hospice for more than the typical length of time (3 months), due to her condition, she cycled through a handful of nurses, but we ended up with the nurse we liked the most, after she came back from maternity leave. Karen is one of the sweetest people I have ever met in my life, and she always showed what felt like genuine care and concern for my mom, as well as myself. Estephany was a godsend. I feel that the most underappreciated "angels" of hospice are without a doubt the bathing assistants. They have to put up with tantrums, screaming, crying, and general awkwardness of showering and dressing injured and elderly people who are scared, confused, and sometimes violent. She felt like a friend to me in the time she was with us, and I looked forward to her visits. She was so good with my mom. I'm starting to cry as I type this because she had to endure the same weird ramblings and repeated questions three times a week, every week for over a year, and always did so with a smile. She treated my mom like a human being, with love and respect. That is probably my biggest takeaway from my experience with Buena Vista-- they allowed my mom, who suffered through this tragic disease, to spend the last leg of her life with DIGNITY, which is in short supply for the addled and elderly, trapped in their failing bodies and minds that betray them. Thank you to everyone at BVH who helped us during this dark time. Your generosity will never be forgotten.

This is the best medical care I have ever received or the care of others in my family. Coming onto…read morehospice scare was frightnening. Rebecca has been, more than kind, she is knowledgable but not arrogant.She is always letting me know the job to make my life easier. I feel so much more relaxed . I'd like the whole staff in the office recognized for their sinciere kindness and professionalism. Kind Regards, Theresa Delaney.

I'ld like to see this group raise their rating (for various reasons) so I expressed, journaling…read moreabout them when Marta dropped everything to come out. Communication with the doctor and home health didn't happen because I didn't know or convey side effects to the following: Do not use newfangled digital machines on everything! They are not tried and true and nothing like old fashioned methods. I talked, conveying concern to family members these were not good..turned, souring making injuries and a health trip to the hospital after home health had to remedy streaks from wounds! Tell your doctor they've done studies. Just say that was a bad move. Let's not try that again causing streaks! Next, I provided, asking to cover one of the wounds with a sticky band aid on hand! Bad mistake for home health because it went beyond blistering and caused panic! After getting The Wound Pros they said do it one way and I forgot and no one fully understood the potential of the wounds again! But it happened! Lastly, and no one could have anticipated and individuals don't need to know the details of repeated hospital admissions and rehab -- even a gentle alternative was too much for the wounds but through home health they got this patient moving again.

As a Gerontologist, serving the aging community for the past 17 years, I have the privilege to help…read morepeople with altering diagnoses that transcend into palliative and hospice. Aleksandra Dubina has surpassed the Gold standard of hospice care with the highest level of service for end of life. Compassionate caring staff are selected with grace and gratitude for the best possible care. Highly recommend. 10/10

When the difficult times comes, you want to give a best comfort and care to your loved ones. And in…read morethis time is very hard to make a choice who to go with and have a peace of mind that your loved ones are in a good hands. I've made a huge mistake, chose and agency that owned by a friend of a friend who I know, and had a nightmare for 5 full days ( the only easy part was a sign up), other than that, I felt that for them my Mom is a "piece" to make money with. Thankfully, I've been referred to Alexandra ( at that time I didn't even knew the name of the agency). From the first conversation with her that took an hour and she wanted to know everything about my mom, her situation and about our family, I felt very comfortable, I felt that she cares about people who gets under her care. I've decided to make a transfer from the "nightmare agency " to her. And it's been the best decision I've made. Transfer was very smooth and easy , she answered every phone call and text, was concerned about every single detail. When the transfer was completed, I had nurse coming to the house within an hour. He spent a good 40 min with me and mom, making sure he didn't miss anything about her health and condition. Next day, I had everyone on my mom team calling me, and with every single person I came in contact with, it was very easy to communicate, I felt warmth and compassion. Every question and concern I had was addressed. I called Alexandra and told her that, and thank her for having such an incredible team. And I came into a peace myself, feeling that I don't have to frustrated anymore with getting help, and can concentrate on spending my time with mom. I'm a business owner my self working directly with clients, and always believing that yes we are in business to make a living, but your client or patient come first. And that is what I'm experiencing so far with Alexandra and her team.

Within 24 hours Generation Care had sent all kinds of equipment and had also sent a very perceptive…read morenurse to help me walk through all the decisions. Every time I called I was immediately in touch with a person who was knowledgeable and able to help. I'm VERY grateful my doctor recommended Generation Care.

When you're having to face the reality of saying goodbye to a loved one, the last thing you want to…read moredo is have to make arrangements. Anna was unbelievably amazing in helping to navigate us through this journey. I started on the phone with her at 7:30am. She did the leg work to find the best solution for my loved one, and get him the care he needed in his final days. By 4:30pm, things were happening, and FAST. We had confirmation that he was going to get to go home, and she pushed to make sure a hospital bed, meds, and amazing nurses were all there before he arrived. Sandra was his nurse in his final hours. She played Christian music for him. Prayed with him. Read the bible to him. Held his hand so he wasn't scared. We feel as though Sandra was hand picked by God just for him, it couldn't have been a more perfect match. Thank you, Generation Care, for making our friend comfortable and so cared for. We feel we could not have requested a better company to step in and help us through this time. We would recommend this company 1000 times to anyone who is looking into hospice care.

I can't say enough about the care and compassion of everyone at Los Robles hospice. From the time…read morewe met with Steve, we felt comfortable with choosing Los Robles to bring my mother home from the hospital on Hospice. Steve was very thorough in explaining how things work and had everything set up for a smooth transition from the Hospital to Home. The nurses that came to care for my mother were equally compassionate and knowledgeable and we never worried about her care. Additionally, Ian, the Chaplain was wonderful and helped us during this difficult time.

I have been extremely pleased with the physical therapy my sister is receiving from Hannah, who has…read morebeen visiting her at Villa Bernardo assisted living facility in Escondido, California. My sister has improved her mobility greatly in the past month under Hannah's care and guidance. My experience with Los Robles Health Care over the past several months has been very positive.

Thank you Oakhurst Hospice for all that you did for my mother and my family. I don't write reviews…read morebut I feel compelled to write about this team. The team were incredible and for as long as they have been doing this, they were not jaded and always compassionate. They knew exactly what language to use in dealing with such sensitive topics, especially when I would ask of the different stages of decline and what to expect. As my brothers live far (Tokyo and New Hampshire), I needed to know exactly when to call them to be able to say their goodbyes and Victoria, of the Oakhurst Hospice, was right on cue. They took my hand and helped me every step of the way, which made this heartbreaking journey much easier to bear. Thank you, Oakhurst!

If I could give this company a negative star rating I would. Please be careful who you pick to take…read morecare of your loved ones in their last days. Do Your Research and don't let anyone make you feel that you don't have a choice!! I did not know we had a choice and we were recommended to use Oakhurst Hospice through a Memory Care Facility in Ventura called Treacy Villa.. Treacy Villa was great but Oakhurst Hospice Iwas awful and this company is awful. In fact, I have never heard anything good about them. They left me high and dry when my dad was in need of hospice care even though they agreed to take care of him. All because of a family member getting upset and making a huge ruckus. They said we lost our privileges to have them take care of my dad. I even begged to talk to the owner and they refused to talk to me. That is unheard of and super unethical! I still live with nightmares that this company has caused. And I will probably never get over them. Today marks my dad's one year death anniversary. And I'm sad to see this company still in business. Don't use them.

If you're looking for a caregiving service for your family, I suggest seriously considering DG…read moreComfort Home Care. I was recommended to Dora - the owner and founder of the business, and I'm so glad I was. Her warm and friendly approach is needed during a time when you are looking for someone to care for your family. She really helps you feel that your family is HER family too!

DG Comfort Home Care has an amazing staff my grand pop he's an amazing old man 83 years old in…read morestill able to wrestle he likes to feel young and free his not always able to do some simple tess around the house he still likes to drive but he drive slowly and sometimes hits curves but with the amazing care DG Comfort has to offer they do incredible care making sure he takes his meds and able to move around the house taking him to the park to his doctors appointment keeping him out and about making him feel young and free I am thankful for the work that they do I recommend them to all of my friends and family grandparents!

My mother is a resident at Park Vista she has been there since October of last year…read moreWe have been so happy with the care .. She has a beautiful suite great food and good attention to her needs .

HOME SWEET HOME My…read moremom has been a resident at Park Vista for 3 years and we are very grateful for the personal care we have received! Everyone from our amazing administrator, Sheri to ALL our compassionate and respectful caregivers The homes (there are 4 total on the property) are immaculately maintained with beautiful decor, not to mention the professionally landscaped grounds and organic garden! ALL living areas and bedrooms are spacious with private bathrooms too! All meals are freshly prepared with fruits and veggies from the garden The parties are always fun with great food and live entertainment! This has been a dream place for mom and allows me to rest peacefully knowing she's safe and well cared for FYI I am a nurse with high expectations and believe me Park Vista exceeds them ALL!!!

If I could give this organization a 10 I would…read more Placing a loved one in hospice is so difficult. You question whether you are doing the right thing. These hospice nurses however, are the kindest, most gentle, and loving people I have ever met. Mark, Jhewel, and Carmelita were ALWAYS there when I needed them. Whenever I called, a real person ALWAYS answered-even on the weekends, after hours, whenever! Honestly, hand to heart, these people are angels on earth and I feel incredibly blessed that my mom and I were able to experience such love and kindness during her last days. She passed less than a week ago but I think because of their work I can bear the loss much better.

I wish I could find the perfect way to thank the Hospice Care of the Valley and the whole TEAM…read more Michelle- thank you for making everything so fast and smooth- arranging the transition of my uncle from hospital to hospice care. Jhewel- you are a real GEM! Thank you for being supportive, caring and extending your hand and heart to my uncle and the whole family. Thank you for answering my phone calls especially during the most difficult times and for reassuring me. And lastly, thank you for making my uncle very comfortable during his last hour of his life. I will always be grateful to your kindness and big heart. Mark- thank you so much! You were very supportive to my aunt and she really appreciates your kindness! Nelson- thank you for being there during the final hours of my uncle. My family appreciates your great service, kindness and great knowledge. Sylvia- thank you for all your help and support! I highly recommend Hospice Care of the Valley.

Hospice should ease the burden for both the person who is dying and their family; not make things…read moremore difficult. I urge you to carefully consider this before contracting with any hospice provider. Unfortunately, our experience with Faith & Hope made an already painful situation even harder. In April 2025, my mom suffered a massive stroke. She was placed under Continuous Care (CC), which meant she required critical, around-the-clock nursing support. We were told her case would be re-evaluated after three days. However, the care was stopped in less than 24 hours and we were given only 4 hours' notice that services would be discontinued. At that point, it was clear our needs no longer aligned with Faith & Hope's philosophy of care. We scrambled to hire private help on extremely short notice. That night, my mom was in significant pain & experienced agitation. She needed her medication adjusted and an increase of the dosage frequency to help manage her symptoms. The next day, we made final attempts to Faith & Hope to reassess mom's eligibility for CC, even though the on-call night nurse, when we asked, did acknowledge that we were free to seek another hospice provider. We waited all day for a response from Faith & Hope, but heard nothing. Faced with another evening without adequate care, we transferred my mom to a different hospice. They gave us the right care without hesitation. Sadly, our mom passed away only 4 days later. The only positive experience we had with Faith & Hope was with Nurse Theresa. She cared for my mom with compassion, dedication and a true commitment to patient advocacy. Theresa's thoughtfulness and support helped guide my brothers and me through an incredibly challenging time, and for that we are deeply grateful.

TERRIBLE & TRAUMATIZING EXPERIENCE , Would not provide a suitable wheelchair for my mom, but they…read morereferred me to a person they recommended. I paid $1200 out of pocket, only to find out that the wheelchair was far too large for my mom's small frame. Their referral would not exchange the wheelchair for a smaller size, nor would they refund any of my money for a wheelchair my mom was unable to use. I was stuck with the entire bill of $1200 and they provided no financial assistance whatsoever I ended up donating the wheelchair to the nursing facility. The worst experience of all occurred the day my mom passed away. They delivered my mother's body to the wrong crematorium, which was located approximately 30 minutes from the correct funeral home. lNever received an apology, nor did I receive a call or a single response from them, despite my countless attempts to contact them by phone, email and text. Horrific experience!!! I wish I could give them ZERO stars