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    Care Royale

    5.0 (1 review)
    Open 12:00 pm - 12:00 am (Next day)

    Services - Care Royale

    Pet sitting

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    8 years ago

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    Hello Personal Concierge Services - Mobile Notary Services.
We come to you 24/7.

    Hello Personal Concierge Services

    (1 review)

    I was struggling to execute my crazy scheme of coordinating a sofa purchase on Facebook Marketplace…read more- the sofa was in Pittsburg, but I was in Chicago... There were a lot of moving parts to coordinate to get the sofa safely to Chicago- some of which could only be done in Pittsburg. Thank goodness I found their website. When I called Becki, she immediately told me that she can help and put me in touch with Austin. From the time I connected with Austin, he took over control and made all the pieces come together. I cannot stress enough how amazing Austin was in ensuring that the sofa safely arrived in Chicago. He was in constant communication with me, the seller and the movers who were picking up the sofa. He took photos of the sofa before, during and as the sofa was being wrapped by the movers. Becki, Austin and hello Personal Concierge are a gems and this personalized and thoughtful service does not exist everywhere. I cannot thank Austin enough for the work he did to coordinate everything.

    From the owner: Becki has several years of experience in personal concierge services in large and small scale…read moreenvironments, personally and for businesses. She primarily helps families by tackling their to-do lists and running errands that they don't have time for. Becki is "Making Time for You" so you can go on without the stress and worries throughout each day. She will strive to add time back to your life and commit to building an honest and trustworthy relationship with each client.

    Sun Valley Kennel

    Sun Valley Kennel

    (7 reviews)

    Sun Valley Kennels:…read more They are very rude, and disrespectful to seniors. I took our dog to them to watch while we were on vacation. Just because I was a few minutes late I was chewed out. "VERY UNPROFESSIONAL" They need to learn that whatever is happening in your life, you need be professional and treat people with respect. I will never go to them again. I would advise everyone to look elsewhere to take your pet.

    I scheduled my dog to stay from Monday night to Sunday morning while I was away on a trip. So I…read moretook Guthrie inside Sun Valley Kennel on Monday evening. It was dark and dingy inside the office, rather unwelcoming. The older lady was a little rude and cold with me, especially after I let her know I was vaccinated for COVID just so she wasn't concerned, since I didn't have my mask on. She told me to put my mask on anyway, to which I happily obliged. Nearing the end of my trip I missed my train home and had to bump my pup's stay to Sunday Morning. I called the older lady I spoke to before and She and I agreed that I would come pick him up first thing Monday morning instead. That was fine. Monday morning came and I arrived right at 8am when they opened, just as the one lady and I agreed upon. There was an older man outside of the building who told me to go ahead inside after I told him I was there to pick up my dog. I went in and there was someone already there picking up their dog. I waited patiently inside, wearing my mask as I was told to when I had dropped Guthrie off. There was a different lady working, maskless, helping the couple. They left with their cute boy and I walked up and I told her I was there to pick up Guthrie. She had a very negative attitude right away and told me I needed to call first to schedule the pickup, and then started complaining about being there since 5am and that she was tired and wanted to go home. I confirmed with her that I was in fact there during regular business hours and that they opened at 8am. It was 8:10am that we had this conversation. I also told her that I spoke with the older lady on Saturday and that we had set an appointment for first thing Monday morning. We then had a conversation about the payment. I had miscalculated the amount because of the extra day I added and didn't have the correct amount in cash. I gave her the money I had and apologized and said that I would run out to the nearest ATM and be right back, which I did. It only took me about ten minutes to go and come back with the extra 40 bucks. I came back to SunValley with my money and decided to address the lady's behavior, asked her if it was my problem that she'd been up since 5, asked her about her negative attitude and if she treated those poor dogs as poorly as she treated their humans. She asked if I wanted to speak to the manager. I said yes and she brought in the older gentleman from before. I immediately gave him the $40 I owed, rather than the lady. He seemed kind but he was reluctant and timid, and had difficulty controlling the situation. I explained to him how the lady (his daughter or daughter in law) treated me. She interrupted every time I tried to speak to him and said that I was mad because I had to go get another $40, to which I replied "I couldn't care less about the money," which is true when it comes to the care and well-being of my dog. She had to ask the older man (her father or father in law), right in front of me, to vouch for her niceness to prove to me that she is in fact a nice person (lol): "I'm a nice person, right??!!" She practically yelled it I said to the man that I was not a confrontational person and that this was hard for me, and that I just wanted my dog so that we could leave. I said it three or four times before the lady started to the back of the kennel and yelled back, "No, you come get him!", referring to me, as if I worked there. The older man quietly told her to just get my dog. She went to the back and got Guthrie and his blanket, but on her way back to the front office she started up again about me not scheduling an appointment for pick-up. I then explained (again) in great detail that I had already scheduled a pick-up time with the other lady on Saturday, went through the conversation nearly verbatim. Wondering if she knew what the word "appointment" actually meant, I told her I'd send her a dictionary. Not being asking if I needed a leash, which I did in my haste to get to my pup and to relieve these employees of the extra time I burdened them with for adding another day last minute, Guthrie and I left and will never again return to this filthy, poorly run, negative, upsetting place. I would strongly suggest that the reader thinks twice about Sun Valley Kennel when they're choosing a quality, happy, mature, safe, respectable, and safe environment for their wonderful and precious babies.

    Care Royale - pet_sitting - Updated May 2026

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