I don't understand why the reviews here are so bad. I've been here twice after being denied service…read moreat other urgent cares and dermatologists. Coming to Long Beach Comprehensive Health Center lifted a tremendous amount of weight off my shoulders. Dr. Cruz, Dr. Marisse from the ultrasound department, and even the assistants and front desk treated me empathy and care. I did not have to wait long for an appointment on Friday and when I needed a follow up with ultrasound, they called me Monday morning and said I could be seen today or tomorrow. The building itself is a little old, but all the equipment is nice and the rooms are super clean. I have another follow up coming up in a month and I have zero anxiety about it knowing that I am in good hands.

Honestly, don't waste your time here. Appointments are constantly backed up, and every time I'm…read morescheduled, the appointment ends up being a month or more away. If you're trying to get help from the women's clinic, don't expect much. The office feels very unorganized. After waiting months for an appointment, I'm asked why I'm there, even though the appointment was scheduled by their staff. If I waited three months to be seen, I would expect them to know the reason for my visit and have my information ready. Communication is poor, and it often feels like no one is on the same page. Overall, the experience has been frustrating and disappointing. I'm writing this so other people can know!

1-Star Review for St. Mary Medical Center Long Beach - Emergency Department…read more My family and I had an extremely disappointing and distressing experience at St. Mary Medical Center Long Beach Emergency Department. My mother arrived at the ER at 12:17 PM and wasn't checked in until 12:48 PM. Two hours later, she still hadn't been seen by a doctor. When I called the hospital, I spoke with Bertha in the ER, who couldn't even locate my mother in the system. After multiple calls and transfers, Rickie in admitting finally told me that my mother had been discharged for "not showing up"--even though she had been sitting in the waiting area the entire time. It turned out the staff had confused her with another patient and provided my mother's information to someone else, which is completely unacceptable. Rickie was kind enough to apologize and help get my mother re-registered, but by the time I arrived at 6:10 PM, my mom had already endured hours of waiting and confusion. She was eventually sent for a CT scan, but when the technician (an Asian woman whose name we didn't get) pulled on my mother's arm despite her saying she was in pain from arthritis, my mom was ignored and even laughed at. I requested to speak with a charge nurse, and Jason was professional and compassionate--he listened, apologized, and tried to help expedite the pending results. Unfortunately, the rest of the staff were dismissive and rude. When shift change happened, communication got worse. The new charge nurse seemed uninterested and defensive, raising her hands as if we were a threat when we tried to calmly explain what had happened. To make things worse, there was confusion about a urine sample--staff claimed my mother "refused," even though she was never asked. Throughout the night, we were met with eye rolls, cold attitudes, and no empathy. We overheard other patients expressing frustration after waiting 3+ hours to even be seen by a doctor. Overall, our experience lasted over 8 hours, and my mother was subjected to errors, disrespect, and negligence. The only person who showed compassion was Jason, and we truly appreciated his effort to communicate clearly and advocate for her. This ER needs serious improvement in patient safety, communication, and staff professionalism. No family should have to go through what we did.

RN. N Malka (floor 5) was extremely rude to my family. she came in to check blood pressure. Having…read morefamily in medical field we immediately introduced ourselves and thanked her for checking on our family member. N. Malka immediately asked who we were and where we were from. Finding it strange, we answered and then N. Malka called my family member "chubby" She said "it's surprising your sisters when one of you are chubby" we said no. She is not chubby. Nurse N.Malka said "yes she is she's a bit chubby" How unprofessional! This nurse chose to use her short window in the room to be rude to family visiting.

Words can not express how thankful we are for the incredible care your staff provided us during…read morelabor, delivery, and recovery! In welcoming our baby Ethan safely into this world! Today, fryday, June 26, 2026. It definitely was an overwhelming but beautiful experience, and your patience, reassurance, and expertise made all the difference. I was a little skeptical about the hospital, but i was so wrong this place haves a very welcoming environment once you walk in.I've like to thank our NURSE'S: LYNETTE, KAYDEE, AMY, LILY, AND PATTI, aswell with are lacttation NURSE SYLVIA for helping baby Lach on mommy. And of course, we can't thank you enough for our DOCTORS: DR.CHAO, ANESTHESIA DR.CHUNG, AND THE REST OF THE TEAM ON THE FLOOR. thank you all for being our advocates, answering our endless questions, and treating our family with such warmth kindness and laughter to reduce our nerves. We are forever grateful for the role you played in the very first chapter of our baby's life.With all our love and appreciation. The Merino family...

I ended up in the ER twice in a week because of my kidney stones. This is a rough neighborhood and…read morethe people are pretty rough in this emergency room. The staff are superb and take great care of everyone. I am forever grateful to them for being so kind, caring, and professional. The only reason why this spot doesn't get 5 stars is because the waiting room in the ER is dirty. I understand that the filth is brought in by us, the patients, but regular cleaning, and upholding standards is a must.

The worst!!!!!! They prescribed 3 meds to be taken before…read morechemo. One of them is Pepcid. Heartburn medication? The other Benadryl. Benadryl is your go to sleep or for a rash. Here's the thing. He paid for 3 Rx. Next visit, they said, "Don't take those meds, we will give you an injection before chemo in place of the meds". Well, they want to double down on Rx cost. Paid for the pills, now have to pay for the injections. Terrible. No one knows what's going on. I don't trust them. PSA is not going down after 4 rounds. Maybe that's not even chemo in that bag. I just don't trust them.

This place is a disgrace. I suggested going elsewhere to find care if you have cancer. The staff is…read morerude. Took my grandfather here for several appointments to never be seen by an actual doctor. He was always either out of the office or busy. Even tho we had an appointment to see the doctor. I would give this place zero stars but I had to put at least one. Please if you can pick somewhere else to go for your care.

The doctors and staff is very nice ! The doctors office is clean the wait not long and they do…read morephone call appointments also which is helpful .

May 28, 2025 Wednesday 8:45 AM horrible place horrible employees horrible doctors. He didn't even…read morecheck me. He just gave me a referral without checking.I give this place a do not come to this place ! when you're signing out employees just stare at you we're the one that have to say oh we're done

Whatever you do do not give your healthcare and trust to Molina Healthcare. They are by far the…read moreworst healthcare company ever. Ever since after New Years in 2024 both Healthnet and Molina purposely switched me to a different provider even when I didn't permit. Let alone they call nonstop with whatever they want to call about and sending diabetic tests to people who didn't ask for it. After them switching me to a different provider that was the last straw to end my trust both with Molina and Healthnet. I don't know what they were on when they decided to join hand in hand together but in seriousness they are not helpful at all. Even when you want to call on behalf of a family member you can't because the family member has to call instead of the caller. I'm done with Molina and Healthnet for good for real

Don't have a direct line nor website to contact the doctor's office. You must go through the Molina…read morecall center and cannot contact the office directly.

They suck,been paying for it and been without meds for 2 weeks.pharmacy says Molina has incorrect…read moreinfo so they can't fill.3 times they hung up on me and said it's a covered California issue......

By the time anyone reads this, I'll most likely be in the ER or the hospital morgue…read more I suffer from severe plaque psoriasis and psoriatic arthritis. Both ailments have rendered permanent psychiatric damage and trauma response from having limited access to care over the course of my entire adult life. A handful of years ago, I found salvation through a biologic medication called Skyrizi. I went to the dermatologist, to some photos of my plight and three days later I had a nifty little injector pen delivered to my door. Mind you, at the time I was enrolled with Kaiser through my job, but it was still a very basic care plan. Forward a few years and replace my insurance provider a couple times until, to my immense misfortune, I landed with Molina Healthcare. I have been attempting to obtain a single dose of Skyrizi since August, only to receive constant bureaucratic ignorance from my "care plan" about a prior authorization that was needed to approve the medicine. My PCP and I have given EVERY piece of documentation needed to secure the medicine in the past years; from approval letters from previous insurance providers to even a letter from the medicine's manufacturer, AbbVie, welcoming me to their revolutionary treatment. I even had an ambassador from AbbVie call Molina directly to tell them I have indeed been taking this medication for half a decade, but they STILL denied me. I am now heavily agoraphobic, overly anxious and agitated, with no family for thousands of miles and no means to obtain care or live my life in any capacity other than occupying space. I have given up hope and soon fear I will succumb to crippling manic depression, all thanks to Molina's archaic and malicious conduct. IF YOU VALUE YOUR HEALTH AND YOUR LIFE DO NOT ENROLL WITH THESE HORRIBLE GREED MONGERS.

Took my kid in for his appointment this morning all staff was nice and overall good experience.read more

They are an alright clinic. I grew up in an area where you could get a doctor's appointment in the…read moresame week or next. I am not used to having to wait 2 months for an appointment. Dr Vescovo is nice. My checkup was cut short because she had an emergency. Their cleaner needs to do a better job cleaning.

Surprised at the ratings. I saw a doc each time and were always competent when my pc doctor vetted…read moretheir diagnoses & treatment. Friendly, too!

Always meet my concerns and needs. Pleased with the operation. The faculty is always clean the…read morefront desk staff is very printed and explain things kindly to get you to your appointment. The nurses and doctors are always very helpful in providing the care you need. Highly recommend this location. C

Been coming here for care for the last several years and in most occasions I have been treated…read moregreat. No place is perfect and every once in a while I've had tk really press in against a provider who tried to take shortcuts instead of address g the underlying issue. Been here for ER care, physical therapy, and a few other things. Very grateful for these people.

I've been suffering from PTSD ever since I returned from Iraq in 2007. About one year after my…read moredeployment, dramatic thoughts kept reappearing, making me angry. Till one day, I just couldn't take it anymore and came to VALB for mental help. Dr. Smita asked me some questions that day and handed me over to Physician Assistant Sue Tin for follow-up care. I had a video appointment with Sue Tin. I told her that a year after I returned from Iraq in 2007, traumatic thoughts kept reappearing, making me angry, and it kept getting worse and worse. She said it's an anger issue and put me on Quetiapine, which didn't do anything but made me sleep, and woke up feeling tired and drugged up. Then I had an appointment with a senior Psychologist Dr. James Edward. Before the appointment, I had to take a test, but I didn't know what the test was for. I was shocked when Dr. Edward told me that I have severe symptoms of PTSD. I argue with him, saying that it's impossible for me to have PTSD because I was never in any combat. So I went through 6 weeks of group therapy and left the program. One day, a childhood friend of mine noticed that I had changed a lot ever since I returned from Iraq and told me about non-combat PTSD. I applied, was carefully examined by a VA doctor, and was awarded 70% compensation. HOW MANY MORE MENTALLY WOUNDED VETERANS WILL SUE TIN BE ALLOWED TO JUST DISSMISSED AND LEFT TO DIE HOMELESS ON THE STREET? SHE NEVER SERVED A DAY IN THE MIDDLE EAST. WE DID, AND WHEN WE WERE ABOUT TO BLOW OUR OWN BRAIN OUT FROM TRAUMATIC THOUGHTS REAPPEARING AND CAME TO VA HOSPITAL FOR HELP, WE GOT SOME SH### LIKE SUE TIN.