I don't understand why the reviews here are so bad. I've been here twice after being denied service…read moreat other urgent cares and dermatologists. Coming to Long Beach Comprehensive Health Center lifted a tremendous amount of weight off my shoulders. Dr. Cruz, Dr. Marisse from the ultrasound department, and even the assistants and front desk treated me empathy and care. I did not have to wait long for an appointment on Friday and when I needed a follow up with ultrasound, they called me Monday morning and said I could be seen today or tomorrow. The building itself is a little old, but all the equipment is nice and the rooms are super clean. I have another follow up coming up in a month and I have zero anxiety about it knowing that I am in good hands.

Honestly, don't waste your time here. Appointments are constantly backed up, and every time I'm…read morescheduled, the appointment ends up being a month or more away. If you're trying to get help from the women's clinic, don't expect much. The office feels very unorganized. After waiting months for an appointment, I'm asked why I'm there, even though the appointment was scheduled by their staff. If I waited three months to be seen, I would expect them to know the reason for my visit and have my information ready. Communication is poor, and it often feels like no one is on the same page. Overall, the experience has been frustrating and disappointing. I'm writing this so other people can know!

Here I go again. Apparently the only way to get results from this hospital is to yelp them. My 15…read moreyr old son got an X-Ray 7/30. Had to call radiology 8/6 because my doctor had yet to receive the report. As of 8/14 they still haven't received the report. This is not the first time trying to get results. Glad he wasn't being tested for cancer he'd probably die waiting for results. If you ask why I keep returning to a hospital that I am not satisfied with it's because Dignity Health does not allow for choices, they force us to come to their facilities as en employee unless of course we'd like to pay and arm and a leg and go elsewhere. St. Mary's staff was great at the visit, it's just poor follow through, mostly with Radiology! Now will you send the report to his doctor's office????

1-Star Review for St. Mary Medical Center Long Beach - Emergency Department…read more My family and I had an extremely disappointing and distressing experience at St. Mary Medical Center Long Beach Emergency Department. My mother arrived at the ER at 12:17 PM and wasn't checked in until 12:48 PM. Two hours later, she still hadn't been seen by a doctor. When I called the hospital, I spoke with Bertha in the ER, who couldn't even locate my mother in the system. After multiple calls and transfers, Rickie in admitting finally told me that my mother had been discharged for "not showing up"--even though she had been sitting in the waiting area the entire time. It turned out the staff had confused her with another patient and provided my mother's information to someone else, which is completely unacceptable. Rickie was kind enough to apologize and help get my mother re-registered, but by the time I arrived at 6:10 PM, my mom had already endured hours of waiting and confusion. She was eventually sent for a CT scan, but when the technician (an Asian woman whose name we didn't get) pulled on my mother's arm despite her saying she was in pain from arthritis, my mom was ignored and even laughed at. I requested to speak with a charge nurse, and Jason was professional and compassionate--he listened, apologized, and tried to help expedite the pending results. Unfortunately, the rest of the staff were dismissive and rude. When shift change happened, communication got worse. The new charge nurse seemed uninterested and defensive, raising her hands as if we were a threat when we tried to calmly explain what had happened. To make things worse, there was confusion about a urine sample--staff claimed my mother "refused," even though she was never asked. Throughout the night, we were met with eye rolls, cold attitudes, and no empathy. We overheard other patients expressing frustration after waiting 3+ hours to even be seen by a doctor. Overall, our experience lasted over 8 hours, and my mother was subjected to errors, disrespect, and negligence. The only person who showed compassion was Jason, and we truly appreciated his effort to communicate clearly and advocate for her. This ER needs serious improvement in patient safety, communication, and staff professionalism. No family should have to go through what we did.

Was here in December of 2025 with a mini stroke. Everyone was attentive, caring and professional…read more Answered all my questions and concerns clearly and consistently. Great orderlies, nurses and doctors.

Words can not express how thankful we are for the incredible care your staff provided us during…read morelabor, delivery, and recovery! In welcoming our baby Ethan safely into this world! Today, fryday, June 26, 2026. It definitely was an overwhelming but beautiful experience, and your patience, reassurance, and expertise made all the difference. I was a little skeptical about the hospital, but i was so wrong this place haves a very welcoming environment once you walk in.I've like to thank our NURSE'S: LYNETTE, KAYDEE, AMY, LILY, AND PATTI, aswell with are lacttation NURSE SYLVIA for helping baby Lach on mommy. And of course, we can't thank you enough for our DOCTORS: DR.CHAO, ANESTHESIA DR.CHUNG, AND THE REST OF THE TEAM ON THE FLOOR. thank you all for being our advocates, answering our endless questions, and treating our family with such warmth kindness and laughter to reduce our nerves. We are forever grateful for the role you played in the very first chapter of our baby's life.With all our love and appreciation. The Merino family...

The worst!!!!!! They prescribed 3 meds to be taken before…read morechemo. One of them is Pepcid. Heartburn medication? The other Benadryl. Benadryl is your go to sleep or for a rash. Here's the thing. He paid for 3 Rx. Next visit, they said, "Don't take those meds, we will give you an injection before chemo in place of the meds". Well, they want to double down on Rx cost. Paid for the pills, now have to pay for the injections. Terrible. No one knows what's going on. I don't trust them. PSA is not going down after 4 rounds. Maybe that's not even chemo in that bag. I just don't trust them.

This place is a disgrace. I suggested going elsewhere to find care if you have cancer. The staff is…read morerude. Took my grandfather here for several appointments to never be seen by an actual doctor. He was always either out of the office or busy. Even tho we had an appointment to see the doctor. I would give this place zero stars but I had to put at least one. Please if you can pick somewhere else to go for your care.

The doctors and staff is very nice ! The doctors office is clean the wait not long and they do…read morephone call appointments also which is helpful .

May 28, 2025 Wednesday 8:45 AM horrible place horrible employees horrible doctors. He didn't even…read morecheck me. He just gave me a referral without checking.I give this place a do not come to this place ! when you're signing out employees just stare at you we're the one that have to say oh we're done

Not sure if this is the right place to provide a good review with my recent experience with service…read moreproviders from Molina Healthcare. 1. I had an annual wellness visit and Kendra - nurse that showed up was very pleasant and professional. I did not know what to expect and she clearly explained the process. She checked my blood pressure, temperature, heartbeat, and checked all my supplements and medications. Explained to me my Healthy Actions Rewards Program. 2. Wellness Team - I called to inform I completed the eligible screenings to claim the monetary rewards - spoke to Jacqueline, who was very helpful, pleasant and joyful to talk to... provided me the information and confirmed which one are available and eligible for me to claim. Needless to say... it was such a good experience and I am very pleased with the service providers I encountered during this process. They are a good addition to your staff....

Very limited as where you can go regarding medical attention…read more Son switched to Molina, worse decision he made . Especially with CHF.

Overpriced, staff dont care, extremely expensive for little to no benefit. The worst experience of…read morea healthcare company is have ever seen. Please avoid at all costs unless you can afford a silver or gold plan.

They suck,been paying for it and been without meds for 2 weeks.pharmacy says Molina has incorrect…read moreinfo so they can't fill.3 times they hung up on me and said it's a covered California issue......

Took my kid in for his appointment this morning all staff was nice and overall good experience.read more

They are an alright clinic. I grew up in an area where you could get a doctor's appointment in the…read moresame week or next. I am not used to having to wait 2 months for an appointment. Dr Vescovo is nice. My checkup was cut short because she had an emergency. Their cleaner needs to do a better job cleaning.

I went the morning after Labor Day as a walk-in. I was surprised that I was seen by the doctor in…read moreabout 30 minutes. The doctor (Dr. Patel) was very nice and friendly and I would highly recommend. I had to get an X-Ray and that took almost an hour. I don't know if it was because of the holiday but they were short staffed. I also realized that the X-Ray was common between the Urgent Care and the regular clinic, which made it very crowded and slow. They need to make getting an X-Ray more efficient. 5 Stars for the doctor, 4 stars for the staff, 2 stars for X-Ray.

I'm a MemorialCare patient and have written glowing reviews for other locations and several of…read moretheir doctors. My preferred location is Schaufele in Long Beach. Please avoid this location, though. My first visit years ago was unremarkable, but a recent visit in early August was a nightmare. First, the nurse checking me in insisted I could only be seen for one symptom, and her manner brought me to tears. I was experiencing about seven symptoms over 10 days. She was extremely rude, and then noted that my heart rate was high -- yes, because she was stressing me out with her unprofessional attitude. I've never encountered an urgent care that insists on treating only one symptom. I asked her to listen to all seven and then decide which was most urgent to document. It later turned out I was having an allergic reaction to an antibiotic -- I had noted a rash as one of my symptoms. I saw Dr. Hanser, who described my rash as looking like "sun exposure" but said he suspected an allergic reaction. He had me tested for viruses. He did not land on considering it an allergic reaction nor treat me for that. Later that day, the rash spread across my entire body, and I had to go to a different urgent care the next day to get steroids. The difference in quality of care I received at the Westminster MemorialCare location was like night and day. The nurse listened to my situation and noted that as cause of visit. The doctor showed true concern and empathy. Given how dismissive both the nurse and the doctor were here, in their own ways--please avoid this Bellflower location.

Their treatment of my son at their new rehab facility has been nothing short of fantastic. The…read morestaff I met were just great and the facility beautiful and functional. The nearby house where family can stay while visiting vets in the hospital is wonderful as well and I highly recommend it, the fabulous Fisher House. What great places for vets and their families!

I've been suffering from PTSD ever since I returned from Iraq in 2007. About one year after my…read moredeployment, dramatic thoughts kept reappearing, making me angry. Till one day, I just couldn't take it anymore and came to VALB for mental help. Dr. Smita asked me some questions that day and handed me over to Physician Assistant Sue Tin for follow-up care. I had a video appointment with Sue Tin. I told her that a year after I returned from Iraq in 2007, traumatic thoughts kept reappearing, making me angry, and it kept getting worse and worse. She said it's an anger issue and put me on Quetiapine, which didn't do anything but made me sleep, and woke up feeling tired and drugged up. Then I had an appointment with a senior Psychologist Dr. James Edward. Before the appointment, I had to take a test, but I didn't know what the test was for. I was shocked when Dr. Edward told me that I have severe symptoms of PTSD. I argue with him, saying that it's impossible for me to have PTSD because I was never in any combat. So I went through 6 weeks of group therapy and left the program. One day, a childhood friend of mine noticed that I had changed a lot ever since I returned from Iraq and told me about non-combat PTSD. I applied, was carefully examined by a VA doctor, and was awarded 70% compensation. HOW MANY MORE MENTALLY WOUNDED VETERANS WILL SUE TIN BE ALLOWED TO JUST DISSMISSED AND LEFT TO DIE HOMELESS ON THE STREET? SHE NEVER SERVED A DAY IN THE MIDDLE EAST. WE DID, AND WHEN WE WERE ABOUT TO BLOW OUR OWN BRAIN OUT FROM TRAUMATIC THOUGHTS REAPPEARING AND CAME TO VA HOSPITAL FOR HELP, WE GOT SOME SH### LIKE SUE TIN.