I recently broke my carbon fiber roadbike frame and needed a repair/replacment. My local shop Curbside Cyclery in Ahwatukee recommended that I give Matt Conrad a call at Journey Bicycles. I am very glad that I did. He repaired my broken seat stay on my bike within a week, and it is like new. The service is excellent. At the risk of sharing too much, Matt picked up my bike, and delivered it back to me, and handled the repair, all within a week. He pointed out a few other mechanical items that would need to be resolved prior to my riding as well. Carbon fiber frame repair with Journey Bicycles is a pleasure. No one wants to crash/break a bike, but if you do, this is the place to go. Matt Conrad is service oriented, affordable and timely. read more

CarbonFrameFix - See if you can find it. The left seat stay was repaired. The crack was right in the middle. - Bike Repair/Maintenance Near Me - Ranchester, Wyoming

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This review is for Journey Bicycles, which is virtually the same company. Matt custom painted a frame for me. Matt has top notch communication and service. My bike looked good when it came to Matt, but he made it marvelous! He took the time, not much though, to get the paint mix just right and just the right amount of metallic glint to it. The quality of Matt's work is excellent and he did it at a great price. I couldn't be happier with the excellent results. read more

CarbonFrameFix - Matt custom painted this beautiful bike for me. - Bike Repair/Maintenance Near Me - Ranchester, Wyoming

From the moment I contacted Matt with my carbon frame issue he excelled my expectations. I communicated with him over email and sent him some photos of the damage to my road bike. He gave me some quick advice and let me know that he wouldn't know for sure if he could fix it or not. He would have to look at it to make an accurate assessment of the damage. When I finally brought it to his shop he said it would be a difficult fix, but that he was confident he could fix it. He gave me a rough estimate on how much it would cost me, but said he wouldn't know the exact number until taking it apart. I left my bike with him and within a few days he emailed me a detailed assessment of damage and repair cost. I agreed to the price he quoted me and he began working on my bike. Within 2 weeks he contacted me to let me know the bike was fully repaired and he was satisfied with the results. Matt is a great guy and a good person. He loves what he does and it shows in his work. My bike looks flawless and you can barely tell it was repaired. He did a professional job and it's a work of art being able to repair carbon fiber frames. If anything happens to any of my carbon fiber bike frames, I will not hesitate to bring it back to Matt for repair. Top notch service! Thanks Matt! read more

Great service, pricing and results. I've used Matt to repair a couple carbon frames and both turned out great. Mobile service is also very convenient. read more

Recently, Matt repaired my carbon fiber road bike frame. It was a small nick on the rear dropout on the drive side. A local bike shop recommended I try a local "Phoenix Frame Repair" shop, when I mentioned I wasn't willing to deal with the hassle of stripping and shipping the bare frame. When I compared pricing, Matt's pricing was comparable to those in California, except not strip and ship fees. This was over the phone estimates. I spoke w/Matt on the phone and he sounded sincere, plus he said won't need to strip the bike as the damaged area appear small and out of the way (I sent him photos.) He met me in a local shop near where I live and I gave this stranger my beloved bike without a receipt, just a hand shake outside of an unknown bike shop (to me)! It's like the old, old days when business can be done with a hand shake and not feel like you'll be taken for a ride to the bank, or worse not get your little steed back. A few days later, Matt send me update on the assessment before the actual repair (agreed time for the following Friday so I can ride it in the weekend). His assessment was a minor repair and paint for a fraction of the original quote! I was very happy! That Friday, I picked up the bike at his shop, a bit of a drive, but not too bad. I couldn't tell the repaired area, except for a slight difference in the paint -- difficult to match. I was extremely happy with the work Matt had performed! I have been riding my bike for several weeks and can't tell a difference from before the repair. I still talk about his quality of repair whenever the subject of cycling comes up, or when talking about excellent service and integrity, etc. Highly Recommended. I'll see if I can upload photos of before and after. read more

CarbonFrameFix - BEFORE: A silly fall, not what I'd consider a crash, yet scuffed up protective layer and perhaps a layer of carbon. - Bike Repair/Maintenance Near Me - Ranchester, Wyoming

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I had an incident that cracked the drive side chain stay on my new Eddy Merckx frame. I asked Matt Conrad to take a look at it for me and he said he could fix it and make it strong as new. Matt took my frame for a week and returned it. You cannot tell where the crack was after it was repaired. Matt even matched the matte black finish and the frame looks great. I've put about 150 miles on the frame since the repair and it rides just like it did before the incident. Matt is very reasonable for the caliber of work and will save you a lot of money over the cost of a new frame. I very highly recommend CarbonFrameFix to repair your carbon fiber bicycle. read more