I hopped in my car to go on an errand and discovered a dead battery! After AAA got me jump started,…read moreI drove to Lithia Toyota for a new battery. Even though unscheduled and in the late afternoon, they took my car in immediately and I had a new battery in less than 45 minutes! Every time I've gone there to have my car serviced they have been prompt and have performed my services quickly and thoroughly. I also find their prices reasonable. The staff I've encountered are always friendly and polite. I'm very pleased with their quality of service

The salesman was dishonest- hiding a ding in the rear gate of Rad 4 by opening the hatch first. ( A…read morebody shop estimate is over $2k) Then they proceeded with the high pressure sales to try to get me to buy their power train- twice. Kept sending emails too. These guys are dishonest capitalists who I wouldn't trust

In general, i had a good time with ALL AMERICAN AUTO MT. The staff was honest, professional, and…read morehelped the process go rather well. The automobile i bought was in good shape, not too expensive, and just what I wanted. The only reason i didn't give 5 stars is that several things might have been made clearer ahead of time. Other than that, I'm delighted with my purchase and would tell other people to go to ALL AMERICAN AUTO MT.

I went to All American Auto MT to find a reliable automobile , and i lefr with a clean 2017 F-150…read more There was no worry and it was easy . These people are honest; they don't sell cars that are garbage. They exclusively sell SUVs and cars that are in good shape at competitive prices. The employees really listen to you , show you what you want , and don't try to sell you anything . I got the money in less than an hour and left that same day. People still tell me how great the truck

I would say Steve is great to talk to and work with . Grate business to work with! I have worked…read morewith alot of business and he stands behind his work . Hamilton to Butte no one can beat his word as a person very smart auto mechanic. I dont like to work on my cars , As hard as it is to find someone to trust my life and my kiddo's life i know i feel comfortable as i drive away with intelligent decision to have steve do my work!!! Mr Mccown 01/08/2019

Bought car from there got good deal after I agreed to price and payments and sales guy was talking…read moreto managers about finalizing loan I noticed a dent and a piece missing under passenger door they said they would replace it this was in October been there 4-5 times talked to manager last he said he would get it taken care of been in touch never heard back also when I signed all paperwork never got copy of anything had get from bank never gave me copy of my warranty nothing disappointed always heard good things still haven't got piece under passenger door car bought in October

My family has purchased five new vehicles from Lithia Ford…read more On 7/20/2025 I had an appointment to diagnose a backup camera issue on my 2013 F350. Lithia Ford of Missoula diagnosed it was the rear wire harness and they would have to special order it. After two weeks I called to inquire about the status and was told it wasn't in yet. Three weeks, no parts. So I called another Ford dealer and asked them for price and availabilty. 12 were available in the warehouse and it would be $409, at my door in 5 days. I was hesitant to rely on Lithia Ford of Missoula's proper diagnosis of the faulty part and didn't want to shell out $400 on a non-returnable part. Four weeks after the "special order" and I call Lithia Ford of Missoula again. "Oh, it just came in today." I made an appointment for 8/21/2025. Harness was installed in about 45 minutes. My vehicle sat in the parking lot for over an hour while I waited for the technician to finish the billing. When he hands me the repair order it's $1135 - $995 in parts and $180 in labor. I was understandably shocked. The technician then asks me to give him a glowing review of his fine work. I told him I don't work for free either. I purchased the lifetime oil change at the time I took delivery of my vehicle when purchased new. I refuse to step foot in this dealership ever again so I buy my Rotella oil at WalMart and do it myself.

I would never buy a car from these people again. They scratched my brand new car and they are…read moreliars. I could go on, but I will just leave it at that. Do yourself a favor and buy your car somewhere else.

I was able to get same-day warranty service for our Honda. We purchased our Honda Pilot at a…read moredifferent Montana dealer, but we live in Missoula. So getting the service done locally was much more convenient than going to the other dealership. Mark was very helpful and professional. The only improvement I'd like to see is their scheduling system isn't working with Honda's app or website. So I had to call to make the appointment.

I am 54 years old and I must say that this is the best car dealership I have ever dealt with. A…read moresmall family business that believes in treating customers as family. I was referred to them by a close friend. They earn your business. I highly recommend them and will return to them from here on out. If they don't have what you are looking for they will find it.

8/3/2024 Second trip here in the past 6months. First time,…read moremy wife was looking to get a specific make and model. They did not have it on the lot (we already knew this as we did some homework first.). They said they can only stock what the dealership sends them. Second time around, again my wife was looking for a specific vehicle (which was advertised online) but was open to purchasing a different one if necessary. Unfortunately they did not have that particular vehicle and so we decided to leave. The sales person came and informed us that the manager wants to talk so we were hoping that they'd be willing to work with us on a different vehicle. My wife asked what kind of incentives was available NOW, if she bought a higher end model. Well, poor thing for the salesman, he lost a sale, because the manager kept us waiting for over 30 minutes and when he finally came to talk to us, the best he could do was $500 below MSRP

I went in for a few services. I dropped my car off and my key and fob were fine. When I picked it…read moreup, my key had broken off my fob (the replacement pin gone and the hinge cracked). I told them it wasn't like this, to which the service guy lied and said yes it was and that there wasn't anything they could do. A new fob and key was over $200. I had to pay for that and they did nothing. If you use them, please take photos of your car and belonging in case they try to pull this on you. They also said I needed an oil change when I had just got one done the week before (service sticker on the windshield and everything). Highly recommend going elsewhere. Update as of 8/2/24: The new fob wouldn't program with my car. I went and spoke to the service manager. He was a nice and fair guy. Got a full refund and he had his guys fix my key. Although they cracked it, they should have replaced it. So disappointed on that but I was satisfied with the fix and got my money back. One thing to note was the managers kindness and listening skills. Also, their actual front desk lady was kind and understanding as well. I recommend if you do have issues, just go talk to the managers. They are reasonable people.

Great prices and good service. They let me check out a few cars without any hassle. Took off a star…read morebecause the car wasn't washed, but it ran great.

We bought a car 6 years ago from this place. The owner bought it for us at an auction, told us…read morethat mechanics had checked out the car and that the car had a clean history. We are in the process of selling this car to buy another and were shocked when two dealerships have found clamp marks on the frame which means that the frame was bent in an accident and then fixed. A car fax report shows that directly before we bought the car it was in a wreck with frame damage reported and then sent to auction. We have been told that the clamp marks from where the frame was repaired are very obvious that any mechanic, appraiser or general car person could easily tell it has been in a wreck. We thought we asked all the right questions and were informed car buyers, so this has come as a shock. Not to mention that I have spent 6 years driving my family around in a vehicle that is potentially less safe if we had been a wreck. We thought we could trust this business. I would have never bought this car if we had know what should and could have been told to us. I would not buy a car from this place or recommend it to anyone else.