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    Capital One Bank

    3.0 (14 reviews)

    Services - Capital One Bank

    Personal banking

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    Rusty V.

    I've had a personal account for years but I opened an llc with them. I was disappointed in the fact there was no one in the bank and I had to make an appt to come back the next day to open one. But I did and I'm good with the service I revived the next day

    Drive thru banking
    Dahlia D.

    I've never had a bad experience at this Capital One! Anytime I go, it is in the drive thru, but the employees have always been very helpful. I have my 360 savings here, as well as my son's, and hopefully soon one for my husband. Those accounts have the highest rate of return I have ever seen, even beating out all the credit unions! They even have it to where the interest in paid every month, rather than quarterly. It's like a little monthly incentive to save more and watch it grow. Their app makes it very easy to manage all the accounts, as well as my Quicksilver credit card. People ask where I have a good savings, and I always say give Cap One a try!

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    1 year ago

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    3 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    4 years ago

    Lazy workers. No one wants to actually work. I had to ask for help like 3 times. Do not come here! 0 stars if I could!

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    5 years ago

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    7 years ago

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    14 years ago

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    9 years ago

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    14 years ago

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    11 years ago

    Business owner information

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    Sheena M.

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    14 years ago

    Good customer service and you get .7% in your savings account opposed to most other banks as low as .1% or .2%.

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    9 years ago

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    Nik W.

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    Ask the Community - Capital One Bank

    Dao's Bookkeeping and Tax Services - Numbers aren't the end point. They're the beginning.

    Dao's Bookkeeping and Tax Services

    (1 review)

    Clear Lake

    Communication FAILl! Started off meeting Dao -she was very cordial by phone and got back to me…read morequickly. I let her know I bought and sold a house last year and that was the reason I needed someone to do my taxes. I normally do them myself, I also let her know that I am self employed. She quoted me a flat fee of between $175 and $225. We schedule a time to meet and I drop off all my paperwork. I follow up to see how it coming along and ask for the refund amount. She says she doesn't want to tell me until it is final and then we schedule a time to come in. (This is strange to me that I am unable to review the info before its considered final- It is ultimately my responsibility not hers as I've learned the hard way in the past) When I get in and see a rather small refund and an invoice for $250. (I usually get a couple thousand back.) I question the increased amount of the invoice and then she says she spent a lot of time on it but reluctantly says to just pay the smaller amount. Then I suggest something needs to be reviewed/ edited. At this point she tells me that's gonna be an additional $75! Not once did she ever suggest or ask if I had or did certain things that might make my refund larger. That is the benefit to having a CPA do your taxes right? They are the experts- they know things that might help you. I feel like she wanted to do things the fastest and simplest way. Some things were even left off and I didn't get credit for certain things. None of which were explained to me until I asked noticed and asked why. And finally- We met and finalized on Friday. It is now Monday and my taxes have not yet been e-filed. It took 3 e-mails and a phone call to find out why. She is waiting for the check to clear the bank. Understandable but a simple explanation would have been nice.

    Capital One Bank - banks - Updated May 2026

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