I've lived at Trillium Square for a year and a half and my experience here has largely been…read moreamazing. The apartment managers Pat and Allen were great. However, they left the job and now we are without a manager which has caused problems. My fridge and freezer have not been working for nearly 4 weeks at this point. I spent two weeks trying to get in contact with the apartment manager and left multiple voicemails explaining the situation. I did not know how to file a work order as this is my first apartment. Previously Pat and Allen were kind enough to walk me through things when I had questions. Eventually we went up the chain of command after receiving no calls back. A person came down from Portland with the repairman to take a look at our fridge/freezer and give an estimate for repair. The person from Portland was super rude and seemed mad that she had to be here. The repairman diagnosed the problem as being an issue with the fan in the fridge/freezer that would need to be replaced. He did not fix anything that day. The person from Portland gave us information on how to digitally file a work order if our fridge/freezer still wasn't working. I filed a work order on 2/6/22 explaining the problem and what needed to be fixed. I received a comment on 2/7/22 clarifying that the "fix" did not solve the problem. I responded on 2/9/22 at the fridge/freezer was still not working because no fix was performed just an estimate. There has been no further communication at this time. Having a functioning fridge/freezer is vital to the safety and wellbeing of renters. It is the job of management to swiftly address essential services like this. I am very disappointed with how management does not seem to care about our health or safety. Due to our non-functioning fridge/freezer we have had to throw out many pounds of food. I have loved living in this apartment complex because overall the experience has been very good. However, management does not get to ignore the needs of the renters just because there is currently no manager living on site. By not swiftly fixing the problem, they are creating a hazardous living environment for their tenants.

A friend of mine lives at Trillium Square Apartments, and has NOTHING but trouble with the manager,…read more(I'll call her Ms. J). My friend is upset by the way she is being treated by Ms. J. She was yelled at outside of her apartment in front of other people because my friend hired a carpet cleaner and didn't get it cleared with Ms J. Every time my friend needs help with something, she CAN'T get Ms. J to answer her. This is the SECOND time that Ms. J has treated my friend POORLY. My friend is worried that she is going to get evicted if she says anything to Ms. J's boss about the way she is being treated. My friend was so embarrassed by Ms. J. How darn a landlord treat a PAYING tenant this way??? DON'T move into Trillium Square Apartments. Oh and this is the only tenant that Ms. J has been rude to.

I would give it less stars if I could Take this as a warning…read moredo not rent here!! The manager is a very difficult skinny mean and empathetic woman who is very very very hard to deal with. Watch out for Lora. They lie about how the apartments are and they really are not at all family friendly. In fact, their little yard space is a health hazard. Living here felt like a halfway house with so many rules that you're afraid to do anything. Do not send anything allowed to have company do not plan on ever having anything on your porch or even a wreath on your door. Be aware that you'll be watched like a hawk and you will be cited for every little thing that you do. Be aware of the creepy, neighbors, and the men that sit outside and smoke all day.

I have been here for 2 1/2 good months and 9 1/2 not so good months. The complex is supposed to be…read morethe graduate students but it has a lot of families with middle school children. let's say, the children are less than well-behaved. I have had my tire valve stem caps taken off all 4 tires several times. My car has been scratched as well. These kids block the sidewalks. I've even had them yell less than good things to me. Their parents support and defend them no matter what, because their children apparently never lie. You will see 1 stars and 5 stars on their reviews because the managers write reviews as well, not people who live here. The 1 stars are for the actual residents who have been here for a few months.

LISTEN, My rent is $450 more per month than my upstairs neighbors with same apartment. They moved…read morein 6months after. Good for them, Truly. I had to find income, Mngr mockingly saying "we cannot come down on rent," My deal was $1800/m for 1 bdrm. Upstairs neighbor, only 6months later-- $1350/m. $5400/year MORE to me- for NOTHING!! Way too many kids. All trying to win the daily scream fest. They play in front of my window and the stairwell (echo chamber) and scream etc night and day. It's haunting and inescapable. Add an extra $90 - $135 / month for water sewer for a single unit. Manager (see photos) covertly dumps her couches and junk when she moved out. My neighbor recorded it on his camera and told me all of us have to pay for that. Mgmt has been dishonest, lacking transparency, with an ongoing proven distrust. --Everything from pricing$ to personal security. Also, the young couple moved in upstairs a year ago. It's not very soundproof. Too much personal noise for me and nobody wants that. Same as the last couple that lived there. Of course my TV or music (earplugs) is on regardless. --Just saying. FAVORITISM -- People lose respect for Mgmt that has rules for you, but not themselves or a select few. One manager "seems" nice; however, she has her favorite residents and grants privileges no one else will ever get. Recently, I'd made a digital notation concerning a single occupant neighbor with 2 rigs and parks in handicap spots -all week/weekend on a continuum. This low IQ individual occupies two permanent parking spots as it is. Mgmt had me notify office when this occurred. --MGMT failed to do anything for over a year now; however this time a 30 yo senorita Manager COMMANDED me to reposition security camera by midnight or lease is breached, then evicted etc. WTH!!! This is Nonsense blather and obv power tripping. It's not really possible for her to tell if my camera is on or a dummy camera. **Get this** --- **Simultaneously,** the other Manager has me send pics of his parking transgressions?!?! The director of company, Megan has failed us all as well. -- sits there like a perv in a van, staying quiet and hoping I'll go away. There is guilt in silence if you ask me. That's how management's been. Management cannot be trusted... Shifty AF !! & Lies to your face. If you speak up they work to silence you. Again, --was just Admonished with the possibility of an eviction notice because manager thought my security camera was pointed in the wrong direction. WTH !! 've never been evicted. -And they have keys to my house. It is PURE !! For these reasons. Please allow me to save You some time and $$$. Keep searching.

Our family lived here for 4 years, beautiful apartments in a safe and friendly community…read more Management is helpful and keep to themselves, ask for Jaime she is amazing! The neighborhood around the complex is safe and inviting.

This space is AMAZING! They have everything you will need. Each room has its own bathroom (if you…read moreare traveling with another couple). The beds were comfortable and I will definitely use them again.

Beautifully updated and decorated in vintage style. This apartment had beautiful furnishings and…read moreeverything you could want during a stay. Cute location, use of bicycles. My description doesn't sound good enough to me - we were actually blown away with how nice it was!

I actually wish I could rate negative stars for these apartments/management, or lack of…read more"management". Not only did it take months to get any type of work orders completed, but our last work order Including fire alarms missing, second story window screens missing and front door handle literally falling off, never got completed until we were moved out this last week. ALSO. What I think is the worst, is that we kept our apartment up in as perfect condition as it could be considering how old and ran down they were when we moved in, in hopes to get our security deposit back. Nope. We had payed by the 8th of every month per verbal agreement with the previous management and thought it would carry over to the new manager, it didn't. So now, come move out time, we owe FIVE months worth of $75 late fees out of our deposit all because he did not get a single notice stating that we were "late on rent". If we would have gotten a late rent notice the first month $300 worth of late fees could have been avoided for us. We also know multiple people that got screwed out of their security deposits for absolutely no reasoning. All in all, unless you like UNSAFE living conditions and being jipped out of your money in general, spend the extra $50-$100 to live at a respectable complex that doesn't have their head up their ass.

My in-laws paid their $150K move-in fee on the basis of the promises made over the course of…read moreseveral years that the rent and minimal fees were all inclusive. This retirement community was supposed to be economical, safe, and convenient. Meals were supposed to be discounted, with many services like a shopping shuttle and medical transportation included. In truth, they could have lived in a bigger, more luxurious room at the Best Western down the street and eaten all their meals at a local restaurant for less money than they ended up paying. After move-in, the free shopping shuttle and medical transport were shut down because Friendsview "couldn't find a driver to hire". This, to my knowledge, has never been subsequently addressed. Their 500 sf apartment cost them $1200 per month, initially. They ended up cooking their own meals because meals were $12 each ($72 per day for 3 meals for 2 people). Eventually, my FIL had to go into the Friendsview memory care program, which was supposed to be a greatly discounted program for residents of Friendsview. Thereafter, the monthly rent and fees amounted to $3000. That did not include supplies used in the memory care unit. They were charged for every item supplied, every aspirin, and every latex glove at exorbitant rates. To add injury to insult, workers in the memory care unit mismanaged my FIL's medication. Because one of the medicines was causing him to slip into unresponsiveness , his doctor ordered it stopped. When he was found unresponsive a few days later it became apparent that he was being given the medication despite a note in his chart to stop that medication. My in-laws granddaughter is an RN, and when she questioned why the drug was still being given staff argued with her that it was doctor's orders. The financial burden was more than my MIL could sustain long term, so when my FIL died she moved out, abandoning the $150K buy-in money. Our experience is that these people are dishonest, uncaring, incompetent, and will squeeze every penny out of their clients that they can. Avoid this place like the plague.

I was on staff for a short period, several months. I found the management to be very poor at…read morecommunication with staff. They provided zero training. Overall, very disorganized on the management end. Disappointing. Mission was just a statement, not a fact.

Devon SAVED US after my folks, husband, kids, and I all moved in together to form a…read moremultigenerational household. Multigenerational households have complicated needs because it requires making, essentially, two families happy in one house. Not only did she help us unpack and organize most of a three car garage worth of boxes, she set up a system that we've been able to maintain. It's magical to know where our things are, and to be able to find them easily. We are so grateful for all her help! Also, Devon is not judgmental at all - I know bringing strangers into messy spaces can be nerve wracking. Devon made us all feel comfortable right from the beginning!

Devon is an angel in our den of chaos. We accumulated so much stuff during the pandemic, and we had…read moreno idea where to start. She came, she got to work and our home is finally livable again. She also has great ideas to keep organized, and recommends easy to maintain systems. I'm really not sure what we would have done without her. We are so grateful! Thank you!