I had an unpleasant experience with this organization many years ago. I had a rescue golden retriever that was quite excitable. They did a lot of stuff they did that I didn't agree with, and everyone there seemed to want to give me advice on what I should be doing...which was a major turn-off for me. The last straw was when the head trainer smacked my dog in the mouth when he jumped one too many times. Don't waste your time or your money here. You're better off going with a one-on-one trainer. read more