Discount Tire was able to take us as a walk in on a Saturday and repair a flat in only an hour…read more Everyone there was very helpful and Amari was extremely hospitable. I highly recommend.

High quotes that were double than the competition at two different locations. Consistency so I…read morewill throw in 1 star

This place is amazing. I've only lived in Summerville for two years, and this is already my third…read moretime coming here. The first two times new tires on two separate cars. This time was because I hit a curb and blew out my tire, but even then the service was incredible. They're efficient and organized--even when I showed up 10 minutes before opening, there were already about 20 people in line, and I still had my tire replaced, rotated, and ready to go in just one hour. I didn't have an appointment this time either, but they were still super friendly and helpful. They've definitely earned my business, and I'll recommend them to anyone.

Originally was satistified with this location. I am updating my review now as we had a bad…read moreexperience. My wife's car was shaking when driving at a specific MPH. We choose Gerald's as we trust them. We dropped it off at night, so they could diagnose the issue. They called us and said after inspection it was a tire issue. We went ahead with the service as they recommended it. When they called us to pick it up, I asked if they were able to confirm if the issue was resolved. If not, we could have it further diagonsed and resolve the issue. They told me they do not drive the cars after installing tires. Odd as how would they be able to confirm if the issue was resolved? Continuing to trust them, we picked it up and our car. Unfortunately for us, we have two new tires and a car that still shakes.

Spoke with Ali on phone, said "come on down". Took me right in. Fast, excellent service at a…read moreamazing price!! Highly recommend! I'll be going back for all my mount and balance. Thx Ali

Ali came to the rescue when I was stranded in Charleston with a bent rim, flat tire and taking care…read moreof my grandkids. He told me to come in right away. It couldn't be fixed but he found an alternate rim and I was back on the road and able to get home and not have to miss work. My grandkids were so impressed with how he helped me that my grandson said "We have to give Super Bowl tickets to Ali". They have not forgotten the experience and neither have I. Ali went above and beyond and I will forever be grateful and he made a wonderful impression on two young kids. Thank you, Ali. I truly appreciate how you helped me that day.

Not even three weeks ago I went in knowing I needed two tires and some front work done. They said…read morethat's fine they just had to order the tires. Asked if they needed to look at my vehicle to see what else was needed because I know I was gonna need an alignment too. They said no to just come back the next day. Went in and was told I needed to come back the next day as they needed to order more parts but still put my tires on without an alignment. A little over $1600 and two whole days wasted. Yesterday I was driving home from work when one of my brand new $173 tire blew. I took it back to the shop being as it hadn't even been 30 days. I got told that bad things happen and that there was no warranty for the tires I got. If I wanted a new one I would have to buy yet another tire. Years of business down the drain but with the new management the whole company has gone under. Wouldn't even recommend this 'repair' shop to my worst enemy

Helped me as soon as I walked in and had my tire fixed in 15min. Friendly fast service!!read more

This location is a bit of a drive for us from Summerville, but totally worth it! The wine…read moreselections are awesome and reasonably priced. Occasionally hubby and I will find some nice Prime steak selections, hard to find and sought after coffee beans and the seasonal flannels that are fire We spend hours here and it's basically a date for us to walk through all the aisles to see what's new. The staff are always helpful and the lines can be long on some days but they move along pretty well.

We go to the Mt pleasant Costco regularly for a specific list of food items. High quality and…read moregreat prices. We have grandchildren with us frequently so large size containers are not an issue. The store is clean and well organized. Recently purchased a set of 4 Michelin tires and had them installed. A fair price and no issues. we buy our gas there whenever in the area.

Everything! I was having trouble starting my car periodically and wondered if the starter was going…read morebad. Everytime they started it, the car started right up! LoL. Murphy's Law...

Gerald's on Rivers is consistently excellent. Friendly, respectful, and extremely competent staff…read morewho actually take the time to diagnose issues properly. No upselling, always attentive, just honest work and clear communication. I drive out of my way to come here because I trust them, and every visit reinforces that decision.

This Discount Tire is right down the street from me and it's very convenient, and they're very fast…read morewith balancing tires replacing tire tires as well as the tire prices themselves.

Discount Tire store are horrible! This company claims they can install a set of tires and balance…read morethem and torque your lug nuts in 17 minutes...that's scary! With 'em in that much of a hurry, I'll never use them again! They don't honor their warranty and lie like it's just normal for them. The corporate office is NO better! Total Degenerates! This company doesn't care for the safety of what customers they have. When I called corporate, I received three different responses from three different people only saying the same exact thing, different name and different number which means it was automated, and didn't help AT ALL! they don't care about the safety of anyone! Money money money! That's all they're after. How they have five stars on yelp is a mystery to me. Save yourself A LOT of grief and $ by going elsewhere.

Usually I go to Jiffy Lube for oil changes. It's quick, easy, and no-frills. For some reason I…read moredecided to try Firestone this time and figured booking an appointment would make it even easier. I showed up on time, checked in, and asked how long it would be. They told me forty-five minutes, which already seemed excessive, but since I was there I waited. After an hour I asked for an update and was told they didn't have the right filter for my car and needed to go buy one before they could even start. No one had mentioned this during the full hour I was sitting there. I said never mind and asked for my keys, and then they couldn't find them. Apparently the technician had taken my keys with him to get gas. Eventually they returned them and I left. I drove straight to Jiffy Lube and ten minutes later my oil change was done. Zero out of ten. I would never go back to Firestone.

Had an emergency flat tire they immediately got me in first thing in the morning so I could head…read moreoff to work amazing people great staff great service highly recommend

These guys are awesome! I came in on a Saturday around noon and was helped so quickly, professional…read moreand friendly. Gavin and his crew are top-notch and highly recommend! BTW, 2 new tires very reasonable!!

Had a wonderful experience at this location from brae and james!! My sister and I came here with a…read morenail in the tire and they gave us flowers. amazing service- definitely will be back. they were very kind and super quick

Great experience at the West Ashley Gerald's. Prompt Desk service, and the wait to get 4 tires…read moremounted/balanced, installed was not long at all. Especially this was the Saturday before the "Snow" arrived in Charleston. It would have been easy to not offer service due to an early closure, but it was not. 5-Star service. Cb

This is a hard one to write. I've been a reliable customer for years, at least well over a decade…read more And I'm sad to say Gerald's isn't what it used to be. Let me start by saying the staff is always friendly. When you walk in, those working the registers, checking you in/out, etc. are always a pleasure to work with. While I have also had a positive experience with the techs, however, their attitude is not genuine. Recently I took my car in for new tires and an alignment. Long story short they put on the new wheels but said they couldn't do an alignment without first installing new balljoints, bushings and "might as well do the whole package and add control arms even though they're fine". Bringing what would have been a $600 job to $1,4000. Balljoints are $15-30, bushing $40- but if we wanted to do the "whole package" you're looking at roughly $200 max for a job that takes 1-2 hours. So where is the extra $600 coming from? Labor, right? Nope! Turns out Gerald's is overcharging an outrageous amount for parts. The numbers weren't adding up and I told them the new tires were fine and to bring my car down. I called a friend who has a renowned shop in Charleston for a second opinion because I had a gut feeling something was wrong. It was there he confirmed Gerald's was trying to screw me over and that my balljoints were perfectly fine and while the bushings had some wear, nothing was severe and they could have done the alignment. (Their shop successfully did it by the way with no issue and no issues popped up on my car from doing so. I also heard several horror stories from cars they had received after being at Gerald's.) I was able to inspect the balljoints and bushings myself and can confirm, everything was fine. Last year (January 2025) I had taken another car in for mechanical issues which I was overcharged for as well, so this isn't a new problem Gerald's is having. I was just hoping that would be the only time and that they might have fired those men who ripped me off. Instead, it looks like this is their new culture and they're digging their heels in. Get your tires done, sure, but anything else I would actively avoid them. They're right up there with Firestone on being some of the worst shops. Take their suggestions with a grain of salt and for the love of God get a second opinion before you let them take your money. I'm very fortunate I had someone in the industry I could call, but most places will do inspections for free or at minimal cost. It's worth it. Trust me!