I called the Auto Centre and asked to book their latest appointment possible to replace my car battery. I explained that I work until 6 pm most nights, and that I don't have a set end time, so I require a little bit of flexibility. I was told that this would not be a problem, as they are open until 8 pm, and the work will only take 30 minutes. So far, so good. I received a text message an hour or two later, asking if I could come in early. That was my first hint of what was to come. I explained again that this was highly unlikely, and offered to move the appointment to another night. Their reply - which I have a screen capture of, was "No, it's alright, we will wait for you :)". I worked until after 6, boosted my vehicle from my wife's, and headed across town to Louth Street. When I walked in, I was greeted by an older gentleman who informed me that the mechanic had left, as he'd been waiting "hours" for me. Hours? How could that be? He explained that they somehow had me down for 4:30. Baffling after verbal and text exchanges. What a complete waste of time and effort. I just laughed and walked out when he asked if he could book me in tomorrow. Ahem, but then I had to come back inside to ask him for a boost. Yep, that was cool. So yes, this store is clown shoes and I do not recommend. They earned their 1 star because the guy that boosted me was nice, otherwise I'd be upset that I can't rate them a zero. read more

The one star is for this service center, not for Canadian Tire in general. This service center is by far the worst Canadian tire I have ever been to. I ordered four winter tires and rims. I called a number of times to confirm that they had ordered the correct rims. When I took my car in to have the tires installed I asked to see the rims but was told they were too busy and I would have to wait half an hour. I had to get to work so I reluctantly left without seeing the rims. I also asked that the technician made sure to balance the tires since I have had problems in the past. I was assured that the tires would be balanced. When I went to pick up my car after work I was dismayed to see the wrong rims had been installed. The tire balance was awful, and the staff was rude and inexperienced. Despite the fact I had asked, they had not marked the summer tires so I would know which tire to mount when they were reinstalled in the spring (for tire rotation.) No care was taken when placing my summer tires were jammed into the back of the vehicle so the backs of the rear seats were damaged. I have a new Mazda CX-5 that I purchased five months ago. I take great care to protect my car and was extremely upset that the staff had been so reckless. I spoke with at least five different employees in the department including the manager. I was kept waiting for more than an hour to resolve the problem this morning and was late for work . I have decided to cancel my purchase and return the tires and rims. I will purchase my tires from another company. I have been a loyal Canadian Tire customer for over 16 years and this is the fifth set of tires and rims I have purchased from your company. I was very disappointed with the service I received. read more

I recently dropped off a car for a safety inspection (to sell the car) and to have a seasonal tire change over done. I got a call from the service centre saying that the car needed two front control arms, an alignment, new front brakes and that a rea brake caliper was leaking (despite the rear pads and rotors and a brake service) being done two weeks before that at another garage). The estimated cost was over $1600. I took the car to another garage and had the saftey done. They replaced only one contol arm, said the brakes and caliper were fine. Total cost was only $420 (including the safety). You be the judge of what they were doing at Canadian tire..... read more

auto centre gone down hill staff should start getting off the stool and helping cust moving my repairs to glendale paid for a inspection rad stated nothing wrong went down the road antifreeze all over motor read more

This Canadian Tire location must not train it's employees proper customer service skills. Even the management is extremely rude. I have ordered products online for pickup on more than one occasion and have had mix ups, "lost items", and had to wait extremely long when I arrive to pick up an item- which I have received an email prior stating "YOUR ITEM IS READY FOR PICK UP" . I have been shopping at Canadian tire forever but at this point I am just done... All thanks to this location!! Whoever the owner is.. be proud of your unorganized mess of a store. read more

Terrible service in auto. Absolutely useless mechanics and staff. Manager was not helpful at all! :(

This Canadian Tire location is in top form. They care a great deal for their customers experience. There is always a friendly face to greet you and staff happy to help you around the store. Even when its busy someone comes out to help us. Its a fantastic store that I would go out of my way to go to just for the great service. read more

2 months ago my old mechanic told me that the frame of my car was so rusted that my vehicle was no longer road safe. So in the mean time, while I was looking for a new car and considering selling my 'unsafe' car for scrap, I decided to at least invest in new tires. I had them balanced and installed at canadian tire where they informed my that my car is actually in good condition. Most of the rust is aesthetic with minor rusting on the frame that would not compromise the safety or performance of my vehicle. They lifted my car and explained while I inspected. Honest and caring mechanics. read more