Their customer service is very good. They look at your schedule and pull all of the books you need. When you check out they give you options like renting versus buying, new versus used, and the cost of each option so you can make an informed decision. The prices are always better than their on-campus competition, but sometimes only by a few bucks.
Also, they will defer payment until you get your financial aid. I bought my books today, August 13th and my debit card is not going to be charged until October 1st. There is no extra charge for this. I've been burned a few times buying books online. This place might not be quite as cheep, but it is a happy medium between internet prices and on-campus prices. read more