Riley Rust was my salesman and I could not have had a better car buying experience! He was NOT a…read morepushy salesman and was attentive to what I was looking for. There were a couple of things that needed attention on the car I purchased and he made arrangements to take care of the issues. Everything was a breeze! I would highly recommend Riley to anyone looking for a car! I'm extremely happy with my experience at Missoula Chevrolet and with Riley.

Missoula Chevrolet is the absolute best place to buy a vehicle. The sales staff actually care about…read morewhat you're looking for and what your needs are. They will go above and beyond to make sure that you are 100% satisfied. I will never go anywhere else for my vehicle needs, whether it be to buy or for service. Thank you for everything!

WARNING !! DO NOT GO HERE !! EXTREMELY INCOMPETENT !!…read more My van was fine before it entered the shop. Now, its been months of stress, thousands of dollars, and countless lies over the phone and I'm left with a vehicle that STILL needs repaired. They replaced the engine belt and 4 weeks later it flies off on the highway. I was told it would get fixed the next day, and then it was the next day, and then the next. All lies. It took them 3 weeks to replace it a second time. And they charged me $1,600, claiming the alternator was unbalanced and needed replacement. This has never been an issue in the past. They installed it wrong, and instead of fixing it promptly, they wasted 3 weeks and gaslighted me into paying them more money. When I finally get the vehicle back I discover the AC doesn't work. I immediately called them and they ignored my phone call. I submitted a formal complaint to corporate a month ago and still nothing. What is wrong with these people? How is this a real business? My experience has been nothing but lies, deceit, incompetence and frustration. Do not take your vehicle here!

A True Master Class in Customer Service!…read more My vehicle broke down after 5 PM on a Wednesday while I was traveling home (2.5 hours away). Megan from the Service Department happened to still be at work and told me to get my vehicle as close as possible to them. She said they would take care of the rest, and they truly did. Thankfully, I was able to safely limp my truck in, right around 6 PM, even though the Service Department had officially closed at 5 PM. We already knew from the code that it would be a long, expensive repair. Megan and her team assured me they would get my vehicle in first thing the next morning. At 9 AM the next day, I got a call: My truck was ready! And not only that the repair cost was WAY under what it should have been. Their priority wasn't just fixing my truck; it was getting me safely home as quickly as possible. They sent me off in a clean, repaired vehicle that runs exceptionally well, and with a level of care and honesty that guarantees I'll be purchasing my next vehicle from them without hesitation. Thank you, Megan and the entire team -- you have no idea how truly grateful I am to have found my way to you!

Purchased my first vehicle here this month and I can definitely recommend…read more Great sales team. Very relaxed atmosphere. They provided lots of great information and allowed us time to consider the vehicle and the purchase options without pressuring us or making us feel uncomfortable in any way. They took the time to address some minor issues on the car as it was a used vehicle, and then did a great job getting it cleaned up and ready for us. Overall, one of the best car buying experiences I have had in Missoula, I will definitely shop here again!

Michael and Josh went above and beyond for me and my husband and made our car buying experience so…read moreeasy and uncomplicated. They were supper willing to work with us and compromise and help us find the best deal! I would highly recommend giving them your business if you're looking to buy a car!

We just purchased car #8 from Lyman Motors. I've been doing business with him since the mid-90's…read more Great and friendly service. I trust them to no end.

I am 54 years old and I must say that this is the best car dealership I have ever dealt with. A…read moresmall family business that believes in treating customers as family. I was referred to them by a close friend. They earn your business. I highly recommend them and will return to them from here on out. If they don't have what you are looking for they will find it.

Mike was very helpful. Went out of his way to give me tips on how to properly secure my trailer…read more I've had several trailers over the years and this one by far is the best quality. He's a supporter of our troops and a great American! Worth the trip to Stevensville.

Mike M.'s review let us know that this guy did not just have a bad day! When my husband called him…read moreto ask some basic questions, I could hear this guy screaming at him all the way from another room in the house - the phone was on speaker - in between brags about how good he is. So, after the call I asked who he was talking to. Maybe M & M needs to have someone else work with people and that guy who claims he is so good can stay in the shop.

I called about a truck i saw on edmunds. I was put in touch with Joseph. He was great to work with…read more We talked for a bit and when I saw that the price of the truck had gone up the week before. I asked if they would sell it for the original price. (Edmunds has a price history so you can see if it has gone up or down.) Joseph asked his manager and called me back with a yes. He also asked if I was intrested in financing through them but we had our bank working on it already. They sent all the paperwork to our bank with out a delay. We signed with our bank and the purchase agreement with Lithia. I had to book a flight to fly in from Salt Lake City and asked if they would pick me up from the airport. Joseph said he would be happy to when I land. My flight had issues and was delayed by six hours. I called Joseph and let him know and he said that he would be happy to pick me up from the hotel the next morning. Next morning comes around and he picks me up. We finish up paperwork, the truck is washed and filled up with diesel fuel. Most dealerships don't fill up the fuel on used vehicles but it sure is nice when they do. Small gestures go along way especially when you are spending a lot on a vehicle these days. I will definitely be buying from this dealership again if I am ever looking for another vehicle. Joseph, thanks again. Dan

Justin B the old service manager was able to help me out when the department wouldn't answer the…read morephone. great guy. Tawnya Monaco best service manager helped me a lot did an amazing job for our dodge Ram 3500 , Tim was also a huge help as well.They did an amazing job !!! I would definitely come back here !

We recently bought a bigger family car from this business…read more Not only did we get a great deal, but the customer service was also a breath of fresh air!!! Morgan our salesman was amazing!!! Very knowledgeable, kind, and funny. Thank you for making the car buying experience simple and fast!

I am a college student that went to look at trading in my now old car. The personal that I was…read moregreeted by was not only very dismissive and rude, but made frequent remarks to "your parents funds." Only did it stop when I told him that this was all me, and that was the way it was going to be. It felt as if because of my age, I was viewed as a fresh victim to screw over. I ended up not buying the car I was looking at for a variety of reasons. The car quality was horrific, the service light was on, it shook on the road and was super bumpy, and because of how the salesman acted. He made frequent negative remarks regarding some of the neighboring dealerships, however it is clear that he was just as bad as he tried to say the other dealerships are. I will not ever go back to this dealership for a car, and have made sure to inform both my family, friends, and university students of this to hopefully avoid the age discrimination that I occurred.

Lisa M was OUTSTANDING! She was knowledgeable, thorough and not pushy. I had a few other…read morepriorities come up in the car purchasing process, and she understood and was patient. I had heard that Missoula Subaru were not as service friendly as other Subaru dealers in MT; I have to say my experience was incredibly pleasant and very customer friendly. If I was looking for a Subaru in Missoula or the surrounding area, call Lisa M in sales, she was amazing, honestly. Note: I teach sales management at a leading university, and Lisa embodies all the best qualities of a leader and true sales facilitator and none of the stereotypical 'car salesman' stigmas. Go Lisa! Change the world, one car sale at a time.

I took my Crosstrek in to Subaru of Missoula for a routine service and unfortunately the…read moretransmission fluid was overfilled by 1-2 quarts during the visit. This caused my transmission to start slipping and overheating shortly after, requiring a full replacement. I made several attempts to resolve this directly -- emails, messages, voicemails, and even the online contact form -- but received no reply from the service manager or dealership in seven weeks. I'm now forced to file a small claims case to recover the out-of-pocket expenses I incurred to their negligence. Mistakes can happen, but how a business handles them matters. I would not recommend this dealership based on the poor service and lack of accountability and want other customers to be aware. If you choose to go here, document everything.

Very helpful people. I felt like they would rather not sell me a car than sell me one that wasn't…read moreexactly what I was looking for. John is very knowledgeable about the local car market. I will never buy another vehicle without consulting with them first.

We parked at Billion in order to make a phone call to the Dave Smith dealership in Idaho after…read morebeing completely incensed by the Lithia Jeep dealership next door. I've debated sharing my horrible Lithia experience here, but honestly it'd just work me up into a blithering, enraged idiot again; honestly no one needs that. Instead what I'd like to share with you is this: Billion's staff were friendly and customer service oriented. Our salesman, Mike, was knowledgeable and at no time seemed pushy. They were helpful, and I ended up buying a higher quality and more reliable vehicle. I left with a new SUV that I love and, almost as importantly, regained my sanity and no longer felt a deep need to inflict physical pain on car salesmen everywhere. If you find yourself enraged by Lithia do yourself a favor and wander next door to Billion. Remember, it's never a good idea to drive angry.

8/3/2024 Second trip here in the past 6months. First time,…read moremy wife was looking to get a specific make and model. They did not have it on the lot (we already knew this as we did some homework first.). They said they can only stock what the dealership sends them. Second time around, again my wife was looking for a specific vehicle (which was advertised online) but was open to purchasing a different one if necessary. Unfortunately they did not have that particular vehicle and so we decided to leave. The sales person came and informed us that the manager wants to talk so we were hoping that they'd be willing to work with us on a different vehicle. My wife asked what kind of incentives was available NOW, if she bought a higher end model. Well, poor thing for the salesman, he lost a sale, because the manager kept us waiting for over 30 minutes and when he finally came to talk to us, the best he could do was $500 below MSRP