Worst customer service I've ever experienced and the workers have a lack of respect toward young…read morecustomers

I went to get the screen on my phone fixed, they fixed it the employee Harry did. Yet now the…read morescreen goes everywhere and turns off calls, its really annoying. I called harry, can you fix it again the screen might have a defect or something, he said sure, 2 weeks go by cause hes supposed to call me when the screen is in. He doesn't so I call, he said he forgot to order, I said fine, 2 more weeks go by, still nothing. So now I'm writing this review that buyer beware if you want your screen fixed they will, but operational it will not be. I had to go buy a new phone, just unbelievable what ya gotta go through with people.

The pawn shop itself is pretty nice. But my experience with the Owner and other employees was…read morehorrible. I was very interested in a folding knife that was in the display. It was $50.00. The knife didn't lock when it was fully opened, it locked while closing halfway. The girl who worked at the front said she researched that knife and that was the way it was supposed to be. So I bought the knife and while driving I decided to call the manufacturer. They told me that the knife lock was broken. So I took it back and the lady told me that all sales were final. I said but t ma'am this knife is broken and it's a safety hazard , and I told her I had just spoken to the manufacturer. I even just agreed to change the knife for another one. She said that she had to get approval from the owner and that he had just left for lunch and I would have to wait at least 30 minutes. I told her that I was in a hurry because we were just driving through town and had to get back on the road. She said her hands were tied and I would have to wait. I told her to please give me my receipt for the knife just in case I cut myself I could prove who was responsible. Then she didn't write a receipt , she asked for the manufacturer phone number and the knife back. I don't know what was said but when she hung up she called someone else, I assumed that it was the owner. Well before I knew it, old flabby neck walked in and had a shitty look on his face. I was on the phone with a customer of mine when he got in front of me and demand that I hang up the phone if I wanted to talk to him. I told him that I was speaking to a customer and not to be so rude. He said well you interrupted my lunch do I'm going to interrupt your phone call. I asked my customer to please let me call him back. Well before I knew it the lady had $50 in her hand and she was walking towards me. He asked her what about the taxes and said to make sure to give me everything or else I have more reasons to bitch about. I told him I wasn't bitching an that he was the one who sold me some fucked up shit. He said not to curse in his store. I said well you cursed in front of me and my kids first. He asked me to get out and never come back, I told him that I didn't want to ever go back again. My son had stayed behind and was looking around and the old buzzard told him to get out to. And he followed us out the door. I really think people should consider going there because I didn't deserve to be treated ed the way I was treated, especially in front of my wife and children. This will be on every review site possible.

From the owner: If you live in or around Queen City, TX, you don't have to leave town to find a gun shop, a pawn…read moreshop, or a fun place to just go shopping. You can find all of the above at Queen City Pawn and Guns. Just because we're the only pawn and gun shop in town doesn't mean we won't work hard to earn your business. Our locally-owned establishment will go the extra mile to gain your trust - so you don't have to.

As good as it gets for guns and shooting. They know what to do and service is great. Process meet…read moreor beat online prices.

Rude and over priced!!!!! Absolutely NO customer service skills!! They want new retail price for…read moreused pawned items! Don't waste your time stopping in! Inly got one star rating because ZERO stars was not an option.

A small shop with a small selection of overpriced items. Mostly very used, very cruddy and very…read moreoverpriced. With some new overpriced 'China Knock-off' gun accessories. The staff is the key to any public gun or pawn shop. In this case, the staff at Sheridan Pawn & Gun are rude, unfriendly and mean. Everyone I talk to tell me they are rude, surly and unfriendly. They offer little or no help and are cranky and rude every time I go in. Please Note: I am the current President and Chief Firearms Instructor of or local Rod & Gun club, I get the same feedback from most of our members. They are noted for being mean and rude and for offering laugh worthy prices when they buy from you, and cry worthy prices when they sell to you. Do yourself a favor & drive out of town (Sheridan) and go to Benton or Little Rock. It will be worth your time and gas money to get friendly service and far pricing.

Great personality Patient. Friendly View customers a warm pleasing and caring tone when one…read moreenters their business. I have never experienced a hostile attitude when entering the establishment. Quick to assist you with your needs.

From the owner: Money to Loan…read more Jewelry, Guns new and used, Electronics, Tools, we buy gold and silver coins 3 blocks east of Main St. on the corner of Georgia and Harding

These guys are great to deal with. The selection here is very broad and you just never know what…read moreyou're going to find. One day I went in to buy shotgun shells and came out with a new mandolin. They stock utility trailer parts, tractor pins, tools, saws, archery equipment, guitars, game cameras, bow and rifle cases, scopes, and just about any kind of handgun, rifle or shotgun and the necessary ammo that one can imagine. So go on in and get you a cold Dr. Pepper and enjoy the new rifle you're likely to come out with. Best of all, these boys really appreciate your business. I'm redneck David, and I approve of this message.

Place is clean! Staff is friendly!…read morePrices are fair! I frequent this shop every time I'm in town! They also have a location on Georgia St. in Ruston, LA that's just as nice!