We hired Prime Mold Removal after a burst frozen pipe caused significant water damage throughout…read moreour home (attic, primary bedroom suite, living room, and basement). Mike responded immediately and was on-site the next day to assess the situation. His professionalism, transparency, and clear communication made it easy to move forward with confidence. Mike, Simon, and their team were outstanding from start to finish. They completed the water mitigation and mold remediation in just three days--impressive given the scope of the damage. The crew was highly skilled, respectful of our home, and extremely detail-oriented. They protected our belongings, kept the work areas contained, and thoroughly cleaned up at the end of each day. Communication was excellent throughout. Mike also provided prompt, detailed documentation for insurance, which made the claims process much smoother. While insurance approvals took time (outside their control), once cleared, the rebuild was completed in only three weeks--far faster than expected. Even minor finishing details were handled quickly and without issue. Prime Mold Removal exceeded our expectations across the board. If you're dealing with water damage, mold, or need reconstruction, I highly recommend them without hesitation.

Look no further! Mike and his team are the experts for mold remediation in your home! Mike did the…read moreevaluation, very thorough, knows his stuff. Responded to my request for an evaluation and estimate within 24 hours. His team came, Scimone and Andreas, holds a license in mold remediation, they were fantastic! Very respectful of my home, very knowledgeable of molder mediation, and the process, explained every step of the way. Thorough courteous, it couldn't have gone any better! After having vetted 2 other companies that were "really off base", I was so glad to find Mike and his company. In fact, I had another issue come up a couple of months later and had Mike and his crew come back for another job, which would mean two jobs this year just within six months. I can't recommend them enough! 5+ stars.

Amazing job on refinishing my wood floors. Everyone was professional,…read morecourteous and punctual. Highly recommend them for your next project.

This company did an excellent job, saving me a lot of money on my roof while also making my siding…read morelook fantastic. I'll definitely be recommending them to homeowner friends for future projects!

I'm not even sure where to begin. About two weeks ago, I had a water leak in our master bathroom…read more As you can imagine, the damage to the house was significant. Since the home is only two years old, I didn't feel comfortable trusting just anyone with the repairs. After looking into several options, we contacted a company called 1800 Water Damage. We wanted the work done quickly before any mold could develop. Even though it was a Sunday, which I thought might make things difficult, the owner, Eddie, came out right away. After meeting him, I decided to move forward with their company. They immediately began a full drying process in all the affected areas. After three days, they confirmed everything was completely dry through testing and then proceeded with the repairs. The entire process was completed much faster than I expected. Thanks to Eddie, everything was handled professionally and to my complete satisfaction. I truly appreciate the quality of work and service I received. Hopefully, I won't have to deal with something like this again, but if I ever do, I will definitely reach out to 1800 Water Damage and ask for Eddie owner. Highly recommended.

I had a water leak in my garage and dining room, and it was extremely stressful at first. From the…read moremoment I contacted 1-800 Water Damage, Eddie and his team responded immediately. They showed up quickly, assessed the situation thoroughly, and reassured me that everything would be handled properly and without hassle. Eddie was incredibly responsive to all my questions and concerns. He took the time to explain the process clearly and made sure I felt comfortable every step of the way. What really stood out was that I didn't even have to deal with the insurance claim myself -- they handled the entire process, which removed a huge burden during an already stressful time. The team was professional, punctual, and respectful of my home. They arrived on time every day, kept the work area clean, and made sure everything was organized before leaving. They were courteous, accommodating, and truly went above and beyond to make this experience as smooth as possible. Water damage is never easy to deal with, but they made the entire process simple and manageable. I highly recommend them to anyone dealing with water damage issues.

These guys are TOPS…read more Quick response, fair pricing, and truly excellent, professional work. Meir (the owner) got in touch right away and was able to schedule me within 24 hours. I have a 15-year-old hide rug that had never been professionally cleaned. Moses and Gustavo showed up right on time, were professional and courteous, and did an outstanding job. The extracted water was literally black. Now the rug is popping and smells incredibly fresh. Highly recommended. I would absolutely call them again for any carpet or upholstery cleaning needs in NYC, especially after this winter. Five stars.

They are absolutely amazing! They went above and beyond and even got a stain out that we thought…read morewas not coming out! They even did some Lint removing which was not included but above and beyond. Cannot recommend them enough. Before and after photos speak for itself.

We contacted Adaliz to clean and polish the headboard and footboard of a queen size brass bed that…read morehadn't had this done for quite a while. She and one man came right on time on the agreed upon day and got to work immediately. They worked a full four hours. They did a wonderful job and were friendly and professional. We would certainly hire them again if a need arose.

From the owner: residential cleaning , Home improvement, water damage, Fire Restoration l.read more

When we had a flood in our basement due to a water heater crack, we called this company for water…read morerestoration. Nick V our Project Manager did an amazing job coordinating all entities involved including our insurance company. He was always available to us for any questions we had. The workers moved all the stored items and debris and returned the areas to their clean normal state. This is an outstanding company and our Project Manager, Nick V. that I would highly recommend.

United Water Restoration sent job manager Nick to assess our damage…read more *Quick response time *HONEST evaluation *Offered several solutions to fit our budget *No upselling *Thanks so much, Nick! *****Highly Recommend

After dealing with kitchen damage, I realized the actual repair part was only half the battle. The…read moreinsurance side of everything was honestly more overwhelming than the damage itself. Every phone call felt like I was speaking a different language and I had no idea what was actually covered versus what I was being told. Finding NYTDR completely changed that experience for me. What I appreciated most was that they approached the situation like people who actually understand how stressful it is to have your home disrupted, not just like another construction job. They caught things in the kitchen that I would've never thought to document for the claim and explained the process in a way that actually made sense. There were multiple moments where I probably would've accepted less from insurance if they hadn't stepped in. The kitchen now looks better than it did before the damage happened, but honestly the biggest value was having people who knew how to navigate both the restoration side and the insurance side at the same time. That combination is rare. Most companies either know construction or know claims. NYTDR seemed to understand both equally well, which made the entire process way smoother than I expected.

The NYTDR team was amazing. They were very supportive after a flood in my building destroyed my…read morebathroom. They took me through every step of the process, and were always available to answer my questions. Quana George, who was the project manager was extremely helpful in answering all my questions the same day by text or email, and made the entire process much easier. Perry, Michael, Noy, and the entire team were a pleasure to work with. My new bathroom is beautiful and the quality of their work is fantastic. Thanks NYTDR.

Want to charge $600 to snake a kitchen drain after waiting for the full 4 hour window that they…read moregive you. This is an absurd service. Update: I never heard back from local management (only the national rep who responds here). I called a local plumber, who charged a third of Roto Rooter's "minimum fee for any drain clog" to both unclog my kitchen sink and install a garbage disposal! So happy I told Roto Rooter to leave.

I had a toilet that was leaking. Leon came by to fix it and was totally professional. He showed…read morehis plumbing expertise and got me up and running again. He worked with me on the price which I really appreciated. Leon even helped me out with another plumbing issue that I was working on myself and asked advice about. it was a good experience and I'll use them again.