I'm recommending Caliber Collision of Fountain Inn SC every chance I get. The customer service was great, I had body work done that you can't even tell where the accident was. Their paint job is immaculate!! I even had them to do my alternator while it was there. I was told 5 days and it was just that. I got a call every single day on the update of what was happening with my car. I've found my body shop. I just wished they had experience on foreign cars!! They would have all my business.. one happy customer. Tawanna of Simpsonville read more

Picked my jeep up yesterday thought it looks pretty good untill I got it home and noticed the door in the sun has a Wave in it. See the video. And the wheel housing is missing the liner. I mean how do you completely miss parts? Especially since you had it for 3 weeks! I gave them an opportunity since they did decent work before but never again. Take it across the the street to Cannon! Update. Front wheel flare was never secured! The wind noise from the door is soo bad which was never there until after their so called repairs. I can! Honestly say NOT ONE THING WAS COMPLETED on this repair. Stay away!!!! read more

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My second time with this company and it was just as positive as the first time a few years ago. Perfect from drop off to pick up. They are friendly, understanding and go the extra mile if needed. My adjuster, Kat, was top notch. They made my 2004 Honda (yes 2004) look brand new. They kept me informed every day and step of the process. Finished even earlier than expected. You won't go wrong using this body shop for your vehicle's needs. Five Stars!!! read more

Where should I begin? The only reason I even used this place was because it was one of State Farm's preferred shops... Well we take our car in after hitting a deer in February. We have been back in forth with the shop and our insurance since(6/25/25). The first problem was waiting for parts. That took forever and a day. The Greg(who I guess is no longer there) called us to tell us the car is finished just waiting on some little parts that we could bring the car back up later to be put on. We go to the shop and notice that there is gaps between the fender and the hood and bumper. Hood isn't unlatching like it should, rocks, hair and paint runs all in the paint, turn signal broken. So we said something to them and our insurance company about it all. We were told by Greg that there wasn't anything more they can do and that it wasn't about the quality of work it's about the profit they can make.... After about another month waiting for State Farm to get their people out there we get told the same thing. So we finally go to pick up the car and the guy in the back.. don't know his name wants to be a smart ass, granted he was dealing with the happiest customers considering what all we've been through, but still. Now we have a car that has traction control lights on, abs lights on, gaps in the fender hood and bumper, runs in the paint, turn signal light still broken, bright lights that don't work.. basically more issues than what we would have been dealing with had I let my husband fix it himself. And no we did not call that shop again after finding all these lights on because we've been told several times that "that's all we can do". The photos are some of what we are left with... Also, yes. We have after market fenders, but again, if a backyard body mechanic can do things better than a "professional" body shop then there is something seriously wrong. read more

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Absolutely horrible experience. This shop is unreliable, disorganized, and dishonest. They claimed my bumper was replaced when it was not. I later had to bring my car back a second time to correct damage they caused to parts that were not damaged prior and to finally replace the bumper they said had already been replaced. Even after the second visit, ( months later) I left with loose clips and a poor parts fit. I was told these issues would be corrected, but they never followed through. Communication was almost nonexistent throughout the entire process. I was repeatedly told I would receive proper paperwork detailing the repairs and that someone would reach back out--neither ever happened. The work was sloppy, accountability was nonexistent, and this experience wasted my time and caused unnecessary stress. I would not recommend this shop to anyone. Take your business elsewhere. read more

I've had two vehicles repaired by Caliber and I've been extremely happy with work both times.

Avoid at all cost! While the representative is dealt with was very nice, the shop was completely incompetent. It took them 30 days to replace and paint a front bumper and hood. I went to pick up my car several times and they didn't have it properly painted! Somehow, they managed to damage my interior door trim and never were able to buff out a huge paint run. I called several times to have the paint run addressed and they never called back. Extremely slow, horrible quality of work, unable to do the work properly after several times. read more

David G. I took my 2012 Tacoma to them for front end repair. They reached out to me in a timely manor and went over my options. All their work is warranted! Very friendly staff. Highly recommend read more

My truck was hit on the driver side door. Took it to the Fountain inn center. Biggest mistake ever. They are slow. They do not call you back as promised. You constantly have to be on their butts to get any thing done. It's been almost 2 months and my door is still not fixed. Even after the store manager said "he was going to take care of me". Last phone contact was december 4 2019. Supposedly they are waiting on insurance to approve the fix. Will be contacting corporate. read more

Very good, personalized service. I have brought 2 different vehicles here and always pleased with the results, the friendly staff, and the willingness to help. I would highly recommend and I will be back. read more

Had my car for 8 months and kept forgetting about it and putting me off. Scratched my window putting weatherstripping on and can't even close my door with window up still, car leaks water in rain badly. They did a poor job and it took 8 months to do. Avoid this place in case you end up unlucky like me read more

I have had two cars repaired their and one truck over the course of 3 years and each time I was extremely pleased with their workmanship, their professionalism and communication throughout the entire process. Greg was just great throughout the process he kept me up to date quite a few times during the repair. Highly recommend them read more

I has a small accident in my Hyundai. I scrapped the paint off my bumper on concrete and damaged the rubber lower bumper. I got a quick estimate that I considered a fair price. They had the part in a day and I dropped the vehicle off. They called me two days early than anticipated that the work was done. It looks like new. I went there because other members of my family had used them and were pleased. The staff was very friendly and I would highly recommend them read more

Very good service and friendly staff. They go out of there way to help you I've been there several times thx to my 17yr old. I even noticed a few dings on my car brought it to them to get a price they replied it's a easy fix won't take long we take care of it. Very happy with these people read more

My experience, not good, they don't return calls or texts as a business should, they are very slow, they are better at making excuses than fixing vehicles, will never give them business again. read more

Absolutely the best people and best work in the industry. They treat you like family every time not just the first! For safety and family care for your vehicles this is the best you will find in the Upstate. Greg is "The Man"! Mike Connolly read more

I brought my Mercedes in for repair from a side swipe. The repair work was flawless. On the drive home I noticed a scratch on my steering wheel that was not previously there. I called Caliber Collision to notify them of the scratch and they asked me to bring the car in for them to see. I was concerned that I had no proof that the scratch was not on the steering wheel prior to them working on my car so I had my doubts if they would rectify this for me. They looked at my car and never once questioned if the scratch was previously there. They had me bring my car in and they repaired this scratch with no questions asked. Needless to say, I am extremely satisfied with the work and service of Caliber Collision. read more

Took my car in after the hail storm in March. I had close to $7,000 worth of damage and it looks brand new now. They did great work, I would absolutely recommend them to friends/family for repairs. Thanks again Amy, Todd and Greg, I appreciate all the help. read more

They did a good job. Wendell kept me informed throughout the whole process, and the car looked better than it did before the fender bender.

Excellent customer service, great price and repair was quick! The body work is a really good finished product! I had to come by bike to pick up my car and they went out of their way to bring my bike back home!! Overall they are a friendly place to get your car repaired for a great price! read more

I just took my 2007 Scion tc in for a bumper repair. I asked for an estimate for a paint job. Joshua quoted me $8,000.00. Are you kidding?????? read more