I came to Sac City Tire and Wheels to see if they could fix up the issue I had with my Tire…read morePressure Monitoring System (TPMS). Chris helped me out, ran through the options I had as well as the projected costs. I appreciated that because I've had a lot of experiences in the past in this industry, where people would tell me I had one solution. Customer service in this industry is key, and Chris has it for sure. But more importantly, the job got done. I'd go back to this shop if I had any other tire-related issues.

Chris saved me at least $450-$800 by throughly checking my new Tesla Model Y Tires…read more America's tire didn't properly assess my tires and wanted me to spend 450 for my name brand tires as they thought the puncture compromised my tires. They didn't take the time to check them like Chris. He spent time to assess, diagnose my issue/tires and it was only surface level. Chris is a patient. Would 100% come back!!

I highly recommend this location, I've been going here for over 5 years and the service has been…read moreexcellent every time. Last week, my car's low pressure sensor went off so I dropped in for a walk in. Jared helped with free tire rotation and air refill from 29 back up to 32. He noticed my wipers needed replacement and they were able to get it done in the same go without me having to come back. This week, I found a nail in my tire so I dropped in at 8 right at opening. Jared remembered my car and helped get the tire patched at no cost. Jared was very professional both visits and I'll definitely be back. He also noticed when there was someone who came in and was waiting for 5 mins and so he called over someone else to assist them. Despite most places having the morning flood of people in line, he ensured there was no line of people standing waiting. They help you fast here!

America's Tire generally feels like a good place to purchase tires. However, based on my…read moreexperience, they need stronger technical training when it comes to alignment work. Since they're relatively new to offering alignments, I would recommend caution when using this service. We brought a vehicle in for an alignment check while purchasing new tires. The initial "before" measurements showed both front wheels at +0.15° to the right, with a steer-ahead of +0.14 to the right°. This flagged red on the machine, but every other specification, including total tie was fully within spec. For those less familiar with alignments: a condition like this typically points to one of two things, either the steering wheel is slightly off-center, or the alignment machine was not properly set up. In this case, I knew the steering wheel was centered prior to the visit. While that alone doesn't guarantee a perfect alignment, we had no drivability issues and were simply being proactive to protect our new tires. Despite this, they proceeded to perform and charge for an alignment adjustment that was not necessary. When I reviewed the printout, I explained to both the service advisor and the manager, Nick, that the adjustment wasn't justified. Instead of addressing the concern professionally, Nick engaged in a prolonged and public argument. His main position was essentially: "You trusted us to do the alignment, so why question it now?", which he repeated multiple times. This approach was unprofessional and dismissive of a legitimate technical discussion. Eventually, Nick agreed to issue a refund. He never acknowledged their error. He fully stated that that he recommends next time I stay on site for several hours next time so that I can watch them do the alignment in the open bays. After leaving the shop, the steering wheel was no longer centered. They effectively introduced the issue they were claiming to have fixed. What was particularly concerning was Nick's misunderstanding of how alignment systems actually work. While the machines themselves are precise, they still rely on proper setup and human input, especially when centering the steering wheel. The process involves visually aligning the wheel and locking it in place, which leaves room for error. To put it into perspective: they claimed the steering wheel was corrected by 0.1°. That level of deviation is nearly impossible to detect visually and would not cause tire wear. In other words, the "problem" they "corrected" was negligible, but the result was a steering wheel that was now visibly off-center. The most frustrating part of the experience was spending 15 +minutes debating with someone, Nick, who did not fully understand the system, yet was completely confident in arguing about it in front of customers. When I realized that he lacked the experience. I tried to explain to him my technical background 20 + years in the industry and I'm an industry educator. He dismissed my sharing, my technical background with him simply by stating well why didn't I just take care of the alignment then? It's actually could've been a really good moment for Nick to learn something valuable. About how alignment machine machines work and be about customer service. But now I will share my experience here. Overall: good place for tires, but I would think twice before trusting them with alignment work at this time.

Quickly closing in on two years of ownership, the honeymoon phase with my car has not worn off. My…read moreonly complaint is the run-flat performance tires that create a fairly rough ride. As fate would have it, I took the car to the dealership for a recall and they discovered that one of the tires had a small bubble. I figured this would be the perfect opportunity to celebrate almost two years with the car by treating her to some new tires. I reached out to Chris who quoted me $1,200 (including manufacture warranty) for four thick profiled performance tires, which was $1,300 cheaper than the quote that I received from the dealer. Chris quickly placed the order for the tires and called me the next day to inform me that they had arrived. Since the establishment is generally very busy on the weekends, I decided to visit on a weekday in hopes for a quicker experience. Thankfully, there was only one car ahead of me when I arrived. Chris instructed me to pull the car into the shop and immediately began removing the tires (I'm always impressed by a hands-on owner). Less than 30 minutes later, the job was done and I was in the office checking out. As Chris implied, I can confirm that the ride quality of my car has significantly improved. I have been a customer for seven years and have referred many friends and family to the shop. If you're looking for competitive prices and exceptional customer service, I highly recommend visiting South West Tire Shop!

These guys were so fast. I called before heading over to find out the wait - he said he could get…read moreme in pretty quickly. I thought I needed to patch the tire but when I arrived the nail was in the side wall so it had to be replaced. They replaced it within minutes and got me back on the road.

Best tire shop in town! Reasonable prices. They work with u. Service was quick. Came right up to u…read moreas soon and u pull in

They offered me 4 new tires for $440 which is a smashing the good deal but I only got a used tire…read morefor $60. Can't beat it. Install was super quick too. Nice fellows!

A bit of a wait for having an appointment. Not sure what the point of making an appointment was.read more

This place is nasty because they have rats. It's not small rats and it's not just 1 rat it's…read moreseveral of them. They staff is aware they have rats they were laughing and making jokes about it. Calling it Mickey Mouse you might say it was the size of Mickey Mouse. It was not a good experience. I felt very uncomfortable sitting in there watching to see where the rats were going to pop out of gross man gross. They were all different sizes. It was nasty. They need to purchase a cat if they won't get an exterminator

This place is a complete scam. Sold me a used worn out tire for $60. The brand and tire tread…read morepatterns are different as well, not even mentioning that the tire's condition is so bad that it is unsafe to drive with it. The guy replacing the tire couldn't speak English and he didn't even show me the tire before hand, so I had to trust the other guy but they turned me down badly. Called them and they yelled in the phone claiming the tire is fine. Now I have to replace it again. Be careful. Edit: just figured out that it's 215 rather than my original 205 tires. They even gave me the wrong width. I guess they just had a trash tire and I was there, and since I knew nothing about them at that moment, I got this "special gift" from them lol. They really don't care about my road safety I guess... 2/23 edit: went to an honest tire shop and they told me the side wall is damaged, meaning the tire was flattened before and it's not worth $60. I'll make it 2 star instead of 1 because it's not a complete scam but still a scam as they didn't tell me before hand and they have very bad attitude.

Been going to this Tire shop for awhile now. Best in town. Got my brakes and Rotors done. It was…read morefast and easy. Very professional job done. Good service and good prices. Highly recommend if you need dependable service. Quick tire change as well. Open 7 days a week.

Honest Mechanic Alert…read more As someone who has written plenty of Yelp reviews over the years, I don't throw around praise lightly--but this shop absolutely deserves it. My entire family brings our vehicles here, and for good reason. If you can, ask for Ali. He's handled everything for us, from routine maintenance to larger repairs, and the work has consistently been solid and reliable. For context, this shop is essentially maintaining a fleet of vehicles for our family business, and they've earned that trust through honest assessments and fair pricing. I also know my way around a vehicle, so I can tell when someone is being straightforward versus trying to upsell--and I've never had that issue here. Yes, the current economy means car repairs everywhere feel a bit more expensive than they used to. But what you're paying for here is transparency, quality work, and excellent customer service--and that's hard to beat. If you're looking for a mechanic you can actually trust, this place is worth checking out.

This auto place is the best l have been so far. Very friendly and knowledgeable people know very…read morewell what they doing when dealing with your vehicle much better than the dealer no joke am 100 % serious I took my Toyota 4runner they did hell of good quality work l was blown away. I would recommend people to take their vehicle there for quality work and piece of mind especially now hard times NEAL

had a fantastic experience at Radial Tire in West Sacramento. Tony, Jeff, and the entire crew…read morereally went above and beyond for me. My Mini Cooper was down due to a curb-damaged tire, and they were able to fit me in the same day without any hassle. Not only did they quickly take care of the tire issue, but they also completed a full wheel alignment that same day. The service was efficient, professional, and friendly from start to finish. It's not easy finding a shop you can trust, but these guys definitely earned my business. Highly recommend if you're in the area and need fast, reliable service!

I was at the end of my rope when I found out that Radial Tire was not only willing to mount and…read morebalance my tires on brand new spoked wheels, they had all the right equipment that the wheel manufacturer required. I should mention that these particular wheels require an inner tube, unlike some of the newer styles with different spoke placement. Balancing also requires a finger-style adapter for the balancing machine, something that I had only seen one example of in my many previous interviews with other tire shops. My initial contact was with Tony who must be the manager. When I first listed all the requirements presented to me by the wheel manufacturer and showed him an old (damaged) wheel, Tony didn't think they had the correct adapter, at least the way I was describing it. After discussing it for a couple more minutes with him agreeing that he could do the job if only he had the proper finger-style adapter, he said good-bye and I prepared to drive away. But before I could drive off, Tony was tapping on my side window with the proper adapter in his other hand. He had one of his technicians with him and we all agreed that it appeared that Radial Tire could do the proper job. I told him that I would return the next day with all the tires and wheels. When I returned the next day, Tony was joined by Kirby, the owner of that location plus two or three technicians. Kirby's main concern was that the finger-style balancing adapter fit properly. As it turned out, we hadn't really looked very closely at the fit of the adapter the previous day, and, sure enough, the fingers were just a tiny bit too short to seat properly. Needless to say I was very disappointed. But once again and without saying much, Tony retreated to the office and found a set of longer fingers for the adapter that did the trick. If it hadn't been for Tony, I'm not sure if the problem would have been resolved. So we proceeded to unload everything and I handed Tony my list of what they were to do as specified by the wheel manufacturer. By the time we completed the paperwork, it looked like half the shop personnel was hovering around the tire mounting machine with the main technician reciting the list of do's and don't's that we had discussed. This struck me as about as close to TLC for these tires and wheels as I could hope for at any tire shop. I must have interviewed a dozen shops based on recommendations from a few of my classic car hobby friends before I stopped by Radial Tire Center. This is a professional and competent organization that I will be happy to patronize again in the future.

Very professional and rapid response they patch my tire with easy at a reasonable price.read more

This is the worst service I have ever experienced. I installed new wheel spacers, and your shop…read moreperformed the installation. After only 3 days, yesterday while driving home on I-80 at around 80 mph, my rear left wheel completely came off because it was not properly tightened by your technicians. I was barely able to control the vehicle and safely move to the shoulder before crashing. The wheel continued rolling down the freeway, and we found it around 300 meters away. The vehicle was taken to another repair shop, where they inspected all the wheels and confirmed that the wheels were not fully tightened properly. I came to your shop to inform you about this extremely dangerous situation, and your response was that this is "not your problem." When I asked whose responsibility it is, you said it is mine. At this point, this matter will be handled through insurance and my attorney.

Very fortunate to be able to work with this company after some trouble coming home from SFO. Not…read moresure the name of the woman who answered the phone but she was very polite And Eric was more accommodating than he had to be. Feels good to know that good people still pick up the phone and invite you over just for the sake of being helpful.

Great customer service and fast. A pleasure to deal with everyone in the office. Just hanging out…read morein the waiting area, I could see the interactions and friendliness with the other customers as well.