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    Cakeland

    Cakeland

    1.7(3 reviews)
    1.8 mi
    $$$

    I just came back from the cakeland on Mcpherson. Terrible customer service! Terrible ! The girl…read morethat was "helping" us was rude, indifferent and cold. While I was trying to explain to her my cake design, she looked at my paper like it was rocket science or something. She looked like she was in a bood mood and she didnt want to be at work but was laughing with one of her coworkers before she came to the register. She made me feel very bad. This was a cake for a very special occasion and her lack of enthusiasm and attention to the customer made it seem like she did not want to take my order!!!! I can not believe they would hire someone so unprofessional like her.

    Although, there pan Dulce (sweet bread) selection has an amazing assortment, I was very unsatisfied…read morewith the wedding cakes. I recently purchased a wedding cake for a friend who felt the need for that piece of paper. Unfortunately, time wasn't our best friend that day. Everything was off schedule turning his wedding into an episode of bridezilla and Cakeland wasn't any better. We arrived a few minutes early hoping there professionalism would prevail since everything else was going wrong. Little to my surprise, when we arrived I was notified that the cake wasn't done. I was told that they were just finishing it up. After waiting for fifteen minutes after the scheduled pick up time, they told me it would be about twenty minutes more. Considering that time was of the essences we figured we would pay for it so we could send someone else since they failed to have it ready. Unfortunately, we were told that payment needed to be made at the time of pick up. What made things worse is that after all the extra time they had, the cake was not made the way it was specifically ordered. This was very disturbing due to the fee for all that extra detail was substantial and to not have it done right was very disappointing. Also the wedding cake was a three tier cake that was terribly centered. Granted this could've been been partially the pick up guys fault since by the time it was picked up it was hotter than grandmas kitchen which could've caused the tiers to move. Honesty, I ain't sure way we in trusted Cakeland with the cake since this wasn't the first time they had failed us. Although, I must give Cakeland some credit for making a very delicious, moist, and flavorful cake. I just wished they could've put that same effort into the presentation as well as there punctuality.

    Photos
    Cakeland - Chocolate/Strawberry cake

    Chocolate/Strawberry cake

    Cakeland

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    Urbana

    Urbana

    4.4(11 reviews)
    2.6 mi

    Seat yourself and order at the counter. The place is bigger than it looks from the outside, but not…read morebig enough. It was busy! You walk into a huge assortment of fresh baked goods that were no doubt delicious. We found a table and ordered some drinks while we waited for the rest of our group. I had a hot dirty chai. It was sweet and tasty, but not hot enough. I'm thinking the iced would have been better. No stars removed though because when the food came, I was blown away. I ordered the lox on sourdough and a side salad. The plate was beautifully presented. I dug into the salad first and OMG! The dressing was magical. It was bursting with fresh flavors, bright lemon zest, maybe a hint of Dijon. It was so good. I'm would order the salad over and over if I could, but salads aren't on the menu. The main course was equally mind blowing. The bread was soft and chewy, the salmon was accompanied by lots of capers, dill, cream cheese, and cucumbers. It was a perfect combination. My other complaint is that they don't open earlier, but I also don't live here so I can't be too mad. I will visit again!

    First the good: The baked goods are AWESOME! We have tried…read morethe olive oil cake, croissant bread pudding, chocolate almond croissant, cookies, and several others. Get some and don't share! The avocado toast was good but seemed overpriced. The bad: Lots of the items in the case are not properly labeled and you can't always tell what they are or what's in them. The staff can be unfriendly and aren't able to describe what's in the case either.

    Photos
    Urbana
    Urbana - Biscoff Hot Chocolate

    Biscoff Hot Chocolate

    Urbana - Pastry window

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    Pastry window

    CakeStop - customcakes - Updated May 2026

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