My cousin brought me and our extended family here for lunch as it was a favorite place of hers - we are visiting from the US and Australia, but our father is from Gottingen! We were a big group with some teens who don't feel comfortable conversing in German - and we called ahead to advise that we were coming! Right from the start our service was terrible. They were clearly annoyed to have a large group and didn't initially have a place for us to sit! When they first tried to take our order, the first waitress realized there were some English speakers and went to get another server. This server may have been one of the rudest waitresses I have ever encountered! She was rude to everyone! Clearly annoyed by having to take orders from teens who wanted to omit some things from their order! When someone ( a German adult) wasn't ready to order, she huffed her way over to the other side of the table mumbling under her breath (but not really) about people wasting her time! Later when we tried to get her attention to get some water, she clearly purposely ignored us on three separate occasions! When we finally received our food, almost all of the teens food was wrong- with the things we asked to be omitted not omitted! We then ordered deserts and she came back with 2 instead of three and then tried to blame us for the mistake- when everyone heard me order three! And then I had to get up to pay as we were being ignored again, but when I tried to pay I was told that they only take "German" credit cards - so my American visa credit card was not acceptable to them! After paying in cash (which I was lucky I had), we left - but my cousin went back in and overheard the servers complaining about our group in German, so other customers could overhear - talking about how this is Germany and they shouldn't have to accept " English" cards - that "this is Germany not England"!
My cousin knows the chef so she also had a word to him, but honestly this was a terrible experience in my fathers home town- very disappointed ! read more