I don't speak Italian, but after ordering an espresso and going outside to sit down, a young woman with dark or black hair in a ponytail came outside and told me I have to pay extra to sit outside.
I heard this is common practice in Italy so no problem and I paid it, but after I left, my brain processed that when she initially told me this in Italian, I caught "cinquenta" (50 cents) and after when she realized I didn't speak Italian, she said "oh you didn't understand what I said? It's 1 Euro extra to sit outside" (in English).
So this woman, after finding out I didn't understand initially, charged me extra. Money is not the issue- it's the morality of that. I felt taken advantage of and an outsider. I'm Italian by heritage, so I was disappointed in this, although I'm not surprised either. I will be returning to Napoli soon hopefully, but will never patronize this place again. I gave 3 stars because everything else seemed ok, and I didn't want to tarnish this place's reputation because of this one girl. read more
